Business Details
38 Years
experience
Emergency
services
Your Trusted Sydney Plumbing Experts
Established in 1988 by Bill Miller, Mr Drains is a family-owned and operated business serving Sydney with integrity and a commitment to exceptional customer service. Our team of fully licensed and insured plumbers specialises in blocked drains, pipe relining, and 24/7 emergency plumbing solutions. We prioritise transparency, offering fixed upfront pricing and a unique Lifetime Workmanship Warranty on all repairs. Our technicians undergo regular training to stay current with industry advancements, ensuring we deliver efficient, long-term solutions.With a strong focus on community, we donate a portion of profits to local initiatives through our Mr Drains Giving Back Foundation. Our dedication to quality, combined with over 35 years of experience, has earned us a reputation as a trusted partner for residential and commercial plumbing needs across Sydney.
Services
Blocked Drains
Pipe Relining
General Plumbing
Emergency Plumbing
Hot Water Services
Details
- Year established: 1988
Highlights and features
- Fully licensed plumbers with $20M public liability coverage
- Lifetime Workmanship Warranty on all repairs
- 24/7 emergency service with real-time call handling
- Free upfront quotes with no hidden costs
- Pensioner discounts and community-focused initiatives
What people say
Honest and reliable
Great personal service
Highly recommend
Lifelong customer
Excellent work
Services
Blocked Drains
Specialists in resolving blocked drains using advanced camera inspections and no-dig pipe repair technology. Our technicians address sewer, sink, toilet, and stormwater blockages with permanent solutions. Backed by a lifetime warranty, our services prevent recurring issues caused by tree roots or pipe damage.
Pipe Relining
Innovative pipe relining solutions eliminate the need for excavation. We install durable resin-coated liners inside damaged pipes, creating a seamless, corrosion-resistant replacement. This cost-effective method lasts up to 50 years, with a 20-year workmanship guarantee.
Emergency Plumbing
Immediate response for urgent plumbing issues including burst pipes, gas leaks, and severe drain blockages. Our 24/7 manned service ensures rapid assistance across Sydney, with vehicles stocked with essential parts for same-visit fixes.
Hot Water Services
Comprehensive hot water system maintenance and installation for residential and commercial properties. We service all major brands, offering efficient repairs, replacements, and preventative maintenance to ensure consistent hot water supply.
General Plumbing
Full-service plumbing solutions including tap repairs, leak detection, bathroom/kitchen installations, and backflow prevention. Our team handles both minor fixes and large-scale projects with attention to safety and compliance standards.
People
Bill Miller
Founder
Established Mr Drains in 1988 with a focus on integrity-driven service. A family man with deep roots in Sydney's plumbing industry, Bill built the company on principles of honesty and technical excellence.
Ben
Sydney Office Contact
Manages day-to-day operations at our Belrose headquarters. Ensures seamless coordination between clients and technicians for prompt, professional service delivery across Sydney.
Questions
What should I do during a plumbing emergency?
Shut off water supply, assess damage, and contact Mr Drains immediately. Our 24/7 team provides rapid assistance across Sydney.
Do you service all areas of Sydney?
Yes, we cover Sydney metropolitan areas including North Shore, Northern Beaches, and surrounding regions without additional charges.
Should I attempt DIY drain clearing?
Minor blockages may respond to boiling water or bicarb mixtures. For persistent issues, professional intervention prevents costly damage.
Are quotes free?
Yes, we provide free, no-obligation quotes for all plumbing services including emergency repairs and relining.
How does pipe relining work?
A resin-coated liner is inserted into damaged pipes, creating a durable, seamless replacement without excavation. Lasts up to 50 years.
Reviews (6)
Dave G.
Jan 02, 2022
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I have used AY Plumbing for all my plumbing needs. I also recommend AY Plumbing to all my neighbors in my townhouse complex. The work is top notch and the pricing is very reasonable.
Chantel Boyd
Oct 05, 2021
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I've used A&Y before and have never been disappointed. I called them today and by end of day my new tap and drain assembly for my kitchen sink and new laundry cabinet were installed. Every person they've sent out has been fantastic. This time Troy was my guy and not only was he prompt, professional & competent, but just an all around great guy with amazing attention to detail. All this, and the price was incredibly fair especially compared to another quote for the same work which I fortunately turned down. Great work, great value and nice people.
Nick Lloyd
Aug 05, 2021
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Rob came quickly and replaced our hot water system . Lovely bloke. Much cheaper than Bunnings hot water installation too!
Brian Kilmer
Jun 17, 2020
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Great experience - very responsive, on-time, completed task below estimated of other plumbers and very easy to work with. Highly recommend.
Michael Powers
Dec 03, 2019
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FRAUD WARNING:
Don't let the initial low hourly price fool you. Once these guys are in your house they will rip you off for on parts reused and not installed new, overcharge for parts and hours worked.
An example, In my bill I was charged $20.00 for each $0.79 cent pipe fitting. With multiple fittings it was $100 for just $3.16 in parts. The plumber who came into my job site is VICTOR, do not let him into your home.
Don't let the initial low hourly price fool you. Once these guys are in your house they will rip you off for on parts reused and not installed new, overcharge for parts and hours worked.
An example, In my bill I was charged $20.00 for each $0.79 cent pipe fitting. With multiple fittings it was $100 for just $3.16 in parts. The plumber who came into my job site is VICTOR, do not let him into your home.
Nataliia Sievierienko
Aug 07, 2019
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Every year, I call a plumber to defrost my pipes. In the cold weather my pipes freeze and the plumbers help me. But this year, I called A and Y Plumbing and they explained to me why this happens so often. They explained that my pipes are located very close to the exterior wall and covered with drywall. They suggested to relocate my pipes and keep them exposed on the inside. It was a very smart solution and they did a great job and very professionally so that the pipes are not so noticeable in my basement. I will use their services again and I highly recommend them
