Business Details
16 Years
experience
Emergency
services
Open 24/7
always available
Trusted Plumbing & Drainage Services in Canberra
Water Tight Canberra, established in 2010 by owner and licensed plumber Tom Martin, is Canberra's trusted provider of plumbing, drainage, and gasfitting services. Our core values of customer service, honesty, and integrity guide every project, from fault finding and maintenance to renovations for residential and commercial clients. We prioritise quality by using premium materials and advanced equipment, including Servicem8 software for efficient job management and over 300 stocked inventory items to minimise delays.Our team of skilled plumbers, including Andrew, Josh, and Mike, utilises cutting-edge technology like sewer cameras and leak detection tools to deliver precise, lasting solutions. Committed to excellence, we offer 24/7 emergency services, lifetime workmanship guarantees, and are proud members of the Master Plumbers Association. With over a decade of local expertise, we ensure clean, timely, and cost-effective outcomes, reflected in our 100+ five-star reviews and partnerships with Icon Water and TCCS.
Services
Blocked Drains
Hot Water Systems
Pipe Relining
Emergency Plumber
Gas Fitting
Gutters and Downpipes
Leak Detection
Renovations
Strata Specialists
Details
- Year established: 2010
Highlights and features
- Over 10 years of local plumbing expertise in Canberra's unique climate.
- Advanced equipment for leak detection, pipe relining, and drain clearing.
- 24/7 emergency services with rapid response times.
- Lifetime workmanship guarantee and cleanliness commitment.
- Over 100 five-star reviews highlighting professionalism and reliability.
Associations and certifications
- Master Plumbers Association
What people say
Fantastic experience
Professional and detail oriented
Exceptional service
Highly recommend
Promptly and professionally
Services
Blocked Drains
Water Tight Canberra offers rapid blocked drain solutions using electric eels, jet rodders, and sewer cameras. Our team resolves issues in under an hour, leveraging partnerships with Icon Water and TCCS for cost-effective repairs. We prioritise minimal disruption and include free CCTV inspections with select bookings.
Hot Water Systems
Specialising in solar, gas, and electric hot water systems, we provide installations, repairs, and maintenance tailored to Canberra's climate. Our technicians address leaks, low pressure, and inefficiency, ensuring reliable hot water supply with energy-saving solutions for residential and commercial properties.
Pipe Relining
Canberra Pipe Relining, a sister business, offers trenchless pipe repair using inversion and packer methods. This minimally invasive technique fixes sewer and stormwater pipes in 70-150mm diameters, avoiding excavation. Benefits include faster installation, cost savings, and compliance with Australian Water Mark standards.
Emergency Plumbing
Available 24/7, our emergency plumbers handle burst pipes, gas leaks, and flooding with a 30-minute response time. Equipped with thermal imaging and leak detection tools, we resolve crises swiftly while minimising property damage, offering same-day service for urgent needs.
Gas Fitting
We install, service, and repair gas appliances, including cooktops, heaters, and BBQs. Our licensed technicians detect and fix gas leaks using advanced equipment, ensuring safety and compliance. Services cover natural gas, LPG, and electrical disconnect/reconnect for residential and commercial clients.
People
Tom Martin
Owner & Licensed Plumber
Tom founded Water Tight Canberra in 2010, bringing over a decade of plumbing expertise. He oversees operations and ensures adherence to the company's values of honesty and customer-centric service, leveraging his deep understanding of Canberra's plumbing challenges.
Andrew
Plumber
Andrew delivers high-quality plumbing solutions, specialising in repairs and renovations. Known for punctuality and clear communication, he ensures client satisfaction through transparent updates and meticulous work, reflecting the company's commitment to excellence.
Josh
Plumber
Josh is praised for his professionalism and technical skill in resolving complex plumbing issues. His approach combines prompt service with thorough problem-solving, ensuring efficient repairs and long-term client trust in Water Tight's services.
Questions
What areas do you service?
We service Canberra, the ACT region, and surrounding areas, providing plumbing, drainage, and gasfitting solutions tailored to local conditions.
Do you offer 24/7 emergency services?
Yes, our team is available 24 hours a day, 7 days a week, for urgent plumbing, gas, or drainage issues.
What guarantees do you provide?
We offer a lifetime workmanship guarantee, cleanliness assurance, and on-time arrival or a waived service fee.
How can I book a service?
Book online via our website to save 10% on the service call fee or call us directly at 02-6195-9991 for immediate assistance.
Are your plumbers licensed and insured?
Yes, all our plumbers are licensed, insured, and members of the Master Plumbers Association, ensuring quality and compliance.
Videos
Reviews (7)
Peter Webb
Jan 25, 2022
Report
Positive:Professionalism,Quality
Had excellent service from Ryan at Water Tight. Fixed toilets, new sink mixer & installed a pressure regulator to the water meter. Advised price upfront & 10% online booking discount. Job took longer than expected but the price remained the same. Quality job!
Services:Toilet repair,Tap installation,Pipe repair
Had excellent service from Ryan at Water Tight. Fixed toilets, new sink mixer & installed a pressure regulator to the water meter. Advised price upfront & 10% online booking discount. Job took longer than expected but the price remained the same. Quality job!
Services:Toilet repair,Tap installation,Pipe repair
Ippy
Jan 14, 2022
Report
All the plumbers I've had from water tight have been extremely professional, tidy, and patient in explaining the issues being resolved. They provide good communication and come within the stipulated timeframes.
Erin Fitzgerald
Jan 14, 2022
Report
Great team - outstanding work from Ben. Communication was excellent from the first phone call to the receipt being emailed. Well done and would definitely recommend to anyone needing plumbing work done.
Pm F.
Jan 14, 2022
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Great response time, professional, friendly service.
Certainly, not the cheapest in town, but I do believe it's a good example of "you get what you pay for."
I highly recommend Water Tight Canberra
Service:Drain unblocking
Great response time, professional, friendly service.
Certainly, not the cheapest in town, but I do believe it's a good example of "you get what you pay for."
I highly recommend Water Tight Canberra
Service:Drain unblocking
Dipankar Sen
Jan 13, 2022
Report
Many thanks for being open on Christmas Eve and much appreciated your service. Keep up the good work. Best wishes!
Service:Leak investigation and repair
Service:Leak investigation and repair
Michael Drew
Nov 15, 2021
Report
Positive:Professionalism
These guys were highly professional, prompt and courteous. They are very focussed on customer liaison and kept us informed about everything. I couldn't have asked for anything more. I will definitely be calling Water Tight next time I have a plumbing issue.
Service:Leak investigation and repair
These guys were highly professional, prompt and courteous. They are very focussed on customer liaison and kept us informed about everything. I couldn't have asked for anything more. I will definitely be calling Water Tight next time I have a plumbing issue.
Service:Leak investigation and repair
Joseph Lee
Nov 14, 2021
Report
Charged over $800 to fix a minor toilet leak and to replace a standard tap, which I thought was very steep.
Valves were less than $200, and I was charged $181 for the standard tap, even though Reece (who they bought it through) advertise it for $133. Very unhappy with the overall cost of the service.
Valves were less than $200, and I was charged $181 for the standard tap, even though Reece (who they bought it through) advertise it for $133. Very unhappy with the overall cost of the service.
