Business Details
50+ Years
experience
Emergency
services
Expert Plumbing & Heating Services in Canberra
Duncan's Plumbing Service has been a trusted name in the industry for over 55 years, established in 1968 as a family-owned business. Our operational headquarters in Page Shopping Centre enable us to serve Canberra and surrounding regions including Yass, Murrumbateman, Sutton, Queanbeyan, Googong, and Burra. Our fully equipped fleet minimises repeat visits, ensuring timely solutions using advanced diagnostic tools such as electric eels, high-pressure hydro jets, and colour CCTV cameras. Our team includes licensed plumbers, drainage specialists, apprentices, and professional office staff, supported by a state-of-the-art training facility to ensure hands-on expertise.We pride ourselves on quality, reliability, and exceptional customer care, offering services across plumbing, heating, air conditioning, excavation, and emergency repairs. Our commitment to innovation and community sponsorship reflects our dedication to Canberra and the broader region. With a focus on transparency and upfront costs, we deliver tailored solutions for residential and commercial clients.
Services
Plumbing Repairs
Hot Water Systems
Gas Fitting
Drainage Solutions
Backflow Prevention
Emergency Services
Excavation Hire
Grey Water Systems
Rainwater Tanks
Air Conditioning
Details
- Year established: 1968
Highlights and features
- Over 55 years of dedicated service since 1968.
- Family-owned business with local Canberra expertise.
- Advanced diagnostic tools for accurate and efficient service.
- Fully equipped vehicles to minimise repeat visits.
- State-of-the-art training facility for skilled apprentices.
Associations and certifications
- ACT Fair Trading License #199714617
- Arctick #AU38626
- Electrical #200012004
Services
Emergency Plumbing
Duncans offers 24/7 emergency plumbing services for urgent issues like gas leaks, burst pipes, and blocked drains. Our rapid-response team uses advanced tools to resolve problems efficiently, minimising property damage. With fully equipped vehicles and licensed professionals, we ensure prompt, reliable solutions for residential and commercial clients in Canberra and surrounding areas.
Gas Fitting
We provide safe installation, repair, and certification of gas appliances including cooktops, heaters, and BBQs. Our licensed specialists handle conversions, leak detection, and safety inspections. Using pressure testing and copper piping upgrades, we ensure compliance and safety for domestic and commercial properties across Canberra and the ACT region.
Hot Water Systems
Duncans supplies and installs electric, gas, and heat pump hot water systems with same-day service available. Our team services all brands and offers repairs, maintenance, and backflow prevention testing. We specialise in continuous flow systems and storage units, ensuring reliable hot water solutions for homes and businesses in Canberra.
Drainage Solutions
Our drainage experts use CCTV cameras, hydro jets, and electric eels to clear blockages and repair damaged pipes. Services include stormwater management, sewer line repairs, and preventative maintenance. With 24/7 availability, we address residential and commercial drainage issues efficiently, preventing foundation damage and waterlogging in Canberra properties.
Backflow Prevention
We install, test, and maintain backflow prevention devices to protect potable water supplies from contamination. Annual valve checks and compliance reporting are provided for residential and commercial clients. Our licensed plumbers ensure ACTPLA compliance, offering emergency repairs and spare parts for critical water safety systems.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like gas leaks, burst pipes, and blocked drains.
What areas do you service?
We serve Canberra and surrounding regions including Yass, Murrumbateman, Sutton, Queanbeyan, Googong, and Burra.
Are your plumbers licensed and insured?
Yes, all our plumbers are fully licensed by ACT Fair Trading and we carry comprehensive insurance coverage.
Do you handle backflow prevention testing?
Yes, we offer annual backflow prevention testing and certification to ensure compliance with ACTPLA requirements.
Can you install rainwater harvesting systems?
Yes, we supply and install rainwater tanks with pressure pumps for residential and commercial properties in Canberra.
Reviews (5)
Daman Chabbra
Jan 09, 2022
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Positive:Professionalism,Responsiveness
Were very quick and professional to resolve a small matter arising from use of their service. Will use them again if needed.
Were very quick and professional to resolve a small matter arising from use of their service. Will use them again if needed.
Mark Roberts
Dec 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Hot water service failed at lunch time on Christmas eve. Jake attended site and new one was fitted by 4pm no hassles! Could not deal with better people, highly recommend them.
Service:Boiler installation
Hot water service failed at lunch time on Christmas eve. Jake attended site and new one was fitted by 4pm no hassles! Could not deal with better people, highly recommend them.
Service:Boiler installation
Marie Ryan
Aug 10, 2021
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Duncan's are my go to plumbers - they're responsive and reasonably priced. The lads have always worked quickly so that it's rare I've had to pay more than the call-out fee plus the first half hour. Usually the main plumber is accompanied by a trainee which means the work gets done faster with two sets of hands.
Jay Kopplemann
Jan 14, 2021
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Critical:Responsiveness
I've been waiting three weeks for a quote. Not really what you want if you have a leak in your roof. Look elsewhere now before you get strung along like we did.
Service:Drain unblocking
I've been waiting three weeks for a quote. Not really what you want if you have a leak in your roof. Look elsewhere now before you get strung along like we did.
Service:Drain unblocking
Jarl L.
Nov 10, 2020
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Had these guys out to replace the anode in an electric hot water heater. They billed me 90 minutes of labour for unscrewing the old anode and screwing in a new one. They then overcharged by $100 for the anode itself. When I asked why the anode was so expensive, they claimed they had accidentally added a "1" in front of the actual price (so $192 instead of $92). No apology was offered. Makes you wonder how many times such accidents happen. Will definitely not be using these guys again.
