Business Details
Your Trusted Source for Pool Products & Services in Melbourne
Aquafirst, formerly known as The Pool Warehouse, has dedicated itself to serving pool and spa enthusiasts with comprehensive products, services, and expert advice. Our mission is to simplify pool ownership by offering high-quality chemicals, advanced filtration equipment, robotic cleaners, pool covers, and replacement parts, alongside tailored guidance for both new and experienced owners. With a team of passionate professionals trained in cost-effective, eco-friendly pool maintenance, we ensure every customer receives reliable solutions and trusted expertise. Operating from a central Melbourne superstore, we provide convenient poolside servicing across Brighton to Cheltenham, Mentone to Dingley, and from Dandenong to Patterson Lakes and Frankston. Our commitment to excellence is reflected in our curated product range, including leading brands like Sterns, Astral, and Insnrg, as well as our online platform offering flat-rate shipping, secure payments, and pre- and post-purchase support.We pride ourselves on fostering a community of informed pool owners through educational resources, remote assessments, and mineral conversion services. Backed by decades of industry experience, we guarantee transparency, no hidden fees, and a focus on customer satisfaction. Whether you require regular servicing, equipment upgrades, or advice on pool water balancing, our team is dedicated to delivering results-oriented solutions. Our reputation as a trusted local pool store is built on a foundation of integrity, innovation, and a deep understanding of the joy pools bring to families and individuals alike.
Services
Pool Servicing
Equipment Sales
Chemical Supply
Parts Replacement
Online Support
Mineral Conversions
Water Testing
Pool Covers
Robotic Cleaners
Equipment Installation
Highlights and features
- We offer expert pool servicing across Melbourne metro areas.
- Our team provides personalized advice and support for pool owners.
- We stock top brands and the latest pool technology.
- Our online store offers secure payments and flat-rate shipping.
- We provide educational resources for new and experienced pool owners.
Services
Pool Servicing
Our pool servicing includes regular cleaning, water balancing, and equipment checks to ensure optimal pool condition. We cater to residential clients across Melbourne, offering pre-season preparations and emergency repairs. Our technicians use advanced tools and eco-friendly products to maintain hygiene and extend pool longevity.
Chemical Supply
We supply a comprehensive range of pool chemicals, including chlorine tablets, algaecides, and pH balancers. Our products ensure safe, clear water while complying with environmental standards. Expert guidance is provided to help customers select the right chemicals for their specific pool type and usage.
Robotic Cleaners
Our robotic pool cleaners, such as Dolphin models, offer efficient debris removal and scrubbing. These energy-efficient devices reduce manual cleaning time and improve water clarity. We provide installation support and spare parts to ensure long-term performance for residential pools.
Equipment Sales
We sell high-quality pool equipment, including filters, pumps, and heating systems from brands like Astral and Insnrg. Our products are designed for durability and energy efficiency, with expert advice to help customers choose systems tailored to their pool size and needs.
Mineral Conversions
Our mineral conversion services transform traditional pools into mineral-friendly systems, reducing chemical dependency. This process involves installing mineral cartridges and adjusting water chemistry, providing a gentler, more natural swimming experience while maintaining hygiene standards.
Questions
Do you offer pool servicing in Frankston?
Yes, we provide poolside servicing across Frankston and other Melbourne metro areas, including equipment checks and water balancing.
Can I buy pool chemicals online?
Yes, our online store offers a wide range of pool chemicals with secure payments and flat-rate shipping options.
What pool equipment brands do you stock?
We stock leading brands like Astral, Insnrg, and Sterns, including pumps, filters, and robotic cleaners.
Do you provide advice for new pool owners?
Yes, we offer educational resources and one-on-one support to help new owners maintain their pools effectively.
Are spare parts available for pool equipment?
Yes, we supply spare parts for filtration systems, pumps, and cleaners, with expert guidance for replacements.
Reviews (5)
Leesa Kerr
Sep 19, 2021
Report
We recently updated our pool equipment, including pool pump, pool heater, robot and chemical management and automation system. Beau was fantastic to deal with and delivered a modern, common sense solution that has dramatically improved our pool. Pool maintenance time has now been reduced as has our electricity bill through a more efficient solution. The pool has never looked cleaner. The overall level of customer service was sensational. I highly recommend this company for all pool needs.
Russell Jones
Jan 21, 2021
Report
It's a shame google reviews doesn't allow 0 stars, at least 20% more expensive than competing stores and received some truely poor advice that led to my cartidge filter needing to be replaced. Do yourself a favour and stay well away.
Craig Steel
Dec 28, 2020
Report
Great service from Beau and the team regarding my above ground pool installation. They were there every step of the way from deciding on the pool equipment, getting permits and arranging installation. Beau also followed up on how the pool is performing (crystal clear with minimal chemicals and chlorine) and has always been available for his invaluable advice. Thanks to everyone at Aquafirst.
Tim Hansen
Sep 22, 2020
Report
Disappointing service overall and overpriced. The staff were neither knowlegable or helpful - I recommend shopping elsewhere to cater for your pool needs.
Jason McGann
Aug 24, 2020
Report
From day one when I spoke to Beau, the support has been excellent. Pool was delivered on time, so pool could be install into the ground as I was doing the install. All information was supplied from what size the hole should be dug out too, to the installation process. Beau was always available for any questions I needed answered ( even on the weekend). Even had follow up calls and a visit after the install. If your thinking about buying a pool, I would highly recommend Aquafirst.
