Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Pool & Spa Services in Berwick
We are a family-owned and operated business proudly serving the Berwick community for over 30 years. As the longest-serving pool and spa shop in the region, we combine 40 years of industry experience with a commitment to exceptional service. Our team provides comprehensive pool and spa maintenance, including onsite cleaning, chemical rebalancing, and in-store repairs for pumps, filters, and other equipment.With a focus on quality and customer satisfaction, we stock leading brands like Astral Pool, Zodiac, and Lo-Chlor while offering tailored advice and solutions. Open Monday to Saturday, our Berwick-based team delivers professional service and expertise to ensure your pool remains pristine year-round.
Services
Pool Cleaning
Chemical Testing
Equipment Repairs
Filtration Upgrades
Spa Maintenance
Details
- Year established: 1985
Highlights and features
- Family-owned with 40 years of local expertise
- Full-service pool and spa maintenance solutions
- Onsite and in-store repairs for all equipment
- Stockists of leading brands like Astral Pool and Zodiac
- Personalised service with 25+ years of owner experience
What people say
Highest level of customer service
Exceptional knowledge and support
Problem-solving expertise
Recommended for pool needs
Good value for money
Services
Pool Cleaning
Our regular pool cleaning service includes vacuuming, water testing, filter cleaning, leaf raking, wall brushing, and chemical rebalancing. Available as 2-weekly or 4-weekly visits, we ensure your pool remains sparkling clean and safe for use. Our technicians use professional-grade equipment to maintain optimal water quality and hygiene standards.
Chemical Testing
We provide comprehensive pool and spa water testing to identify chemical imbalances. Our experts adjust and rebalance water chemistry to meet safety standards, preventing equipment damage and ensuring swimmer comfort. We recommend regular testing to maintain water clarity and prevent algae growth, using industry-leading testing kits for accurate results.
Equipment Repairs
Our in-house workshop repairs pool pumps, salt chlorinators, filters, and spa blowers. We service all major brands including Astral Pool and Zodiac, with a $130 attendance fee and $90/hour labor charge. Our technicians diagnose issues quickly, offering cost-effective solutions to restore equipment functionality and extend its lifespan.
Filtration Upgrades
We upgrade filtration systems to smart controllers for remote pool management via smartphone apps. This allows users to control pool functions from anywhere globally, improving convenience and energy efficiency. Our team installs and configures these systems to integrate seamlessly with existing pool equipment for optimal performance.
Spa Maintenance
Our spa maintenance includes water testing, filter cleaning, and equipment servicing to ensure hygienic and efficient operation. We recommend regular maintenance to prevent bacterial growth and maintain optimal temperature control. Our technicians also provide advice on chemical usage and energy-saving practices for spa owners.
People
Michael
Owner
With over 25 years of experience, Michael leads our team as owner, providing expert pool advice and solutions. He personally assists customers in selecting the right equipment and troubleshooting complex issues, ensuring high service standards and customer satisfaction across all operations.
Barry
Senior Technician
Barry specializes in pool filtration systems and emergency repairs, with extensive knowledge of both residential and commercial installations. His prompt service during equipment failures ensures minimal disruption for pool owners, combining technical expertise with a customer-focused approach to problem-solving.
Questions
What pool services do you offer?
We provide regular cleaning, chemical testing, equipment repairs, filtration upgrades, and spa maintenance. Our services cover Berwick and surrounding areas with flexible scheduling options.
Do you service both residential and commercial pools?
Yes, our team handles maintenance and repairs for both residential and commercial pools, tailoring solutions to meet specific requirements and usage patterns.
Can you repair all pool equipment brands?
We repair all major brands including Astral Pool, Zodiac, and Lo-Chlor. Our workshop services pumps, filters, chlorinators, and spa blowers with expert diagnostics.
What areas do you service?
We cover Berwick, Beaconsfield, Officer, Pakenham, Emerald, and surrounding regions. Contact us for specific locations outside these areas.
Do you offer emergency pool services?
Yes, we provide urgent assistance for equipment failures. Our team responded to one customer's filtration breakdown within hours, restoring pool functionality promptly.
Reviews (4)
Anna
Aug 26, 2021
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I needed some Pool Chemicals desperately and Tom at Berwick Pool and Spa Shop was amazing! Helpful and professional. He knows his stuff. Happy to give advice and not pushy at all! Thanks Tom!
Matthew Cargill
Nov 27, 2020
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Always a pleasure dealing with the guys at Berwick pool shop, good prices, great knowledge on all pool and spa topics. Also a great on-site crew that installed my filter and ChlorinatorGO setup. All works perfectly
Cannot recommend highly enough!
Cannot recommend highly enough!
Lori Collins
Nov 26, 2020
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I cannot thank Michael and the team at Berwick Pool and Spa enough for the highest level of customer service I have received to date. You guys are superstars and gained a customer in us for life! Thank you for having exceptional knowledge and outstanding customer service.
Darryl Shaw
Jul 09, 2020
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Really helpful, took a sample of water in and had it tested. Pointed me in the right direction with the right chemicals and advice. Thanks again. Cheers
