Business Details
10 Years
experience
Emergency
services
Your Trusted Sydney Plumbing Experts
Established in 2016, Smooth Water Plumbing has built a reputation for integrity, expertise, and value across Sydney's North Shore, Northern Beaches, and metropolitan areas. Our tightly-knit team of licensed professionals delivers reliable solutions for residential, strata, and construction clients, specialising in blocked drains, burst pipes, hot water systems, and sewer repairs. With state-of-the-art equipment and full compliance with Australian plumbing codes, we prioritise rapid emergency response, transparent pricing, and meticulous workmanship.Our clients trust us to diagnose issues accurately, complete repairs efficiently, and maintain clean workspaces, ensuring long-term satisfaction. As a locally-owned business founded by Alastair Perry, we combine technical excellence with a commitment to community values, earning referrals through consistent delivery of high-quality service.
Services
Blocked Drains
Burst Pipes
Hot Water Systems
Sewers and Toilets
Renovation Installations
Details
- Year established: 2016
Highlights and features
- On-call 24/7 emergency service
- Fast and free quotes with transparent pricing
- State-of-the-art fully-equipped vehicles
- Fully compliant with Australian plumbing codes
- Proven track record since 2016
What people say
Best plumbers
Quick response
Professional repairs
Knowledgeable team
On-time arrival
Services
Blocked Drains
We specialise in complete blocked drain solutions from problem identification through CCTV inspections to high-pressure water jetting. Our no-dig pipe relining technology minimises property disruption while restoring optimal drainage functionality for residential and commercial properties.
Burst Pipes
Emergency burst pipe services include rapid leak detection, precise diagnosis, and immediate repairs. Our team handles leaking, broken, and corroded pipes in water supply and sewerage systems, using advanced gas leak detection equipment to ensure safety and compliance.
Hot Water Systems
We install and service all hot water system types including gas, electric, and heat-pump models. Our expertise extends to commercial manifold systems, ensuring reliable hot water supply for residential homes and business premises across Sydney.
Sewers and Toilets
Comprehensive sewer and toilet services cover installation, maintenance, and emergency repairs for above and below-ground systems. We handle septic tanks, malfunctioning cisterns, and blocked toilets with minimal disruption to property owners.
Renovation Installations
Specialist appliance installation services for kitchens, laundries, and bathrooms. We integrate dishwashers, washing machines, baths, vanities, and water-efficient tapware during renovations or new builds, ensuring proper plumbing connections and compliance.
People
Alastair Perry
Founder & Licensed Plumber
With over 15 years' experience in Sydney's plumbing industry, Alastair established Smooth Water Plumbing in 2016. He leads our team of licensed professionals, ensuring technical excellence and customer satisfaction across every service call.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing assistance across Sydney with rapid response times for critical issues like burst pipes and gas leaks.
What areas do you service?
We operate across Sydney's North Shore, Northern Beaches, and metropolitan areas, covering both residential and commercial properties.
Are your plumbers licensed and insured?
All our technicians are fully licensed plumbers with current industry certifications, and we maintain comprehensive insurance coverage for all work performed.
What payment methods do you accept?
We accept major credit cards, direct bank transfers, and cash payments. Payment terms can be discussed during your service booking.
Do you provide free quotes?
Yes, we offer fast and free quotes for all plumbing services with no obligation, typically provided within one hour of initial assessment.
What plumbing services do you specialise in?
Our expertise includes blocked drains, burst pipe repairs, hot water system installations, sewer line maintenance, and renovation plumbing projects for residential and commercial clients.
Reviews (5)
Heather Malcolm
Nov 16, 2021
Report
I would like to publicly thank Alistair, Will and Ben from Smooth Water Plumbing for their help today. Not only were they able to replace my toilet very quickly (after I smashed it accidentally) the job was done very well, and they were absolutely lovely to deal with (they didn't even make me feel embarrassed about my faux pas). Definitely in my speed dial list for all my plumbing needs.
Julian M.
Aug 23, 2020
Report
Update:
I've used Alistair's services at least 6 times since my original post, including a recent renewal of all of my non-pressure pipework (huge job). He has always done a great job and been upfront and honest in every respect. I cannot recommend more highly. Original Post in 2017:
Alistair visited my residence to water jet and CCTV my sewer line which had root ingress causing blockage. He was very proficient with the use of the water jetter and was even able to extract some broken tile which had somehow made its way in the line. I found him to be very personable and you can tell he values
I've used Alistair's services at least 6 times since my original post, including a recent renewal of all of my non-pressure pipework (huge job). He has always done a great job and been upfront and honest in every respect. I cannot recommend more highly. Original Post in 2017:
Alistair visited my residence to water jet and CCTV my sewer line which had root ingress causing blockage. He was very proficient with the use of the water jetter and was even able to extract some broken tile which had somehow made its way in the line. I found him to be very personable and you can tell he values
Michael Mifsud
Nov 10, 2019
Report
I rang Alastair at 3pm today because I had no hot water, and he had the cause of the problem diagnosed with parts ordered by 4pm, telling me he would be at my place by 6 or 7 (because he was busy). He arrived at 6.10, had the job done by 6.30 and I had hot water by 7.45. All at a fare price. Its hard to find a good tradesperson you can rely on however I will definitely be keeping his number.
Cameron Virtue
Jan 06, 2019
Report
GREAT ATTENTION TO DETAIL, my taps were installed with pinpoint accuracy. I found all there staff very helpful and they cleaned up after themselves. Highly recommended
Wendy T.
Jul 23, 2018
Report
Totally impressed with the competence and level of service from this plumber. Had a blocked pipe and team was here in less than an hour. Alastair was efficient, fast, thorough and skilled and went out of the way to clear out the root cause. It was a difficult job as the sewer inspection point opening was below some stairs which was hard to remove but nothing stopped them! Very reasonable pricing too! So so happy that I now have a reliable plumber that I can count on. No doubt I will be recommending him to all my friends.
