Business Details
We are the proud distributors of QSee International, bringing cuttingedge smart security solutions to Australia. With a strong partnership across 20 international distributors, we ensure consistent availability of highperformance cameras and doorbells. Our expertise spans installation, remote helpdesk support, and comprehensive product maintenance. We provide free lifetime product support, allowing users to maintain optimal performance without additional cost. Our installation services include onsite and remote assistance, guaranteeing seamless setup for residential and commercial clients. We register 24month extended warranties for every purchase, protecting customers against defects and extending product life.
Our team is dedicated to delivering reliable, intuitive solutions that empower families and business owners to focus on what matters. We continuously evolve our offerings to keep pace with the rapidly changing connected technology landscape. Our commitment to professional standards ensures that every device is installed and configured to meet industry benchmarks. We pride ourselves on transparent communication, providing detailed manuals and guidance for all users. Our goal is to enhance safety and convenience, proving that security can be both robust and effortless. Through proactive support and expert service, we uphold the highest levels of trust and customer satisfaction.
Our team is dedicated to delivering reliable, intuitive solutions that empower families and business owners to focus on what matters. We continuously evolve our offerings to keep pace with the rapidly changing connected technology landscape. Our commitment to professional standards ensures that every device is installed and configured to meet industry benchmarks. We pride ourselves on transparent communication, providing detailed manuals and guidance for all users. Our goal is to enhance safety and convenience, proving that security can be both robust and effortless. Through proactive support and expert service, we uphold the highest levels of trust and customer satisfaction.
Highlights and features
- We offer free lifetime product support to all customers.
- Our installation services include remote helpdesk and onsite support.
- We provide 24month extended warranty registration for every purchase.
- Our distribution network comprises 20 international partners for global reach.
- We supply advanced analyticsenabled cameras for precise threat detection.
Services
Installation Services
Our installation services ensure seamless setup of QSee cameras and doorbells for both residential and commercial clients. We provide onsite and remote assistance to guarantee optimal performance from day one. Customers benefit from expert guidance, timesaving solutions, and reliable system integration.
Remote Helpdesk
Our remote helpdesk offers instant troubleshooting for QSee devices across Australia, ensuring rapid resolution of any technical issue. Targeted at business owners and home users, it delivers quick support without the need for onsite visits. Clients benefit from uninterrupted security coverage and costeffective assistance.
Product Support
Our product support provides free lifetime assistance for all QSee Australia gear, covering setup, maintenance, and software updates. Users receive expert guidance and rapid troubleshooting, ensuring devices remain secure and functional. This service guarantees peace of mind and maximises the lifespan of every camera and doorbell.
Warranty Registration
Our warranty registration process secures a 24month extended coverage for every purchase, protecting against manufacturing defects. Clients can register online via a simple link, enabling immediate warranty activation and claim eligibility. This ensures comprehensive protection and adds tangible value to each investment in QSee technology.
Manual Guides
Our manual guides provide detailed instructions for QSee devices, covering installation, configuration, and troubleshooting steps. Tailored for installers and endusers, they ensure correct setup and optimal performance, reducing downtime. Users gain confidence in managing their surveillance systems independently, enhancing operational reliability.
Reviews (4)
Kieran
Dec 10, 2019
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The implementation team were brilliant. What was considered a difficult installation, they completed without complaint. However a few months later the picture was blurred and you cannot view remotely. They did come and have a look and couldn't resolve the issue. After sale service is bad.
Update - received a sales call trying to get me to buy a new camera system. complained again the current one doesnt work. The GM called me and said he would come to my house to have a look. He never showed up or called me back. Appalling service!
Update - received a sales call trying to get me to buy a new camera system. complained again the current one doesnt work. The GM called me and said he would come to my house to have a look. He never showed up or called me back. Appalling service!
Sydney Dive Charters
Oct 30, 2019
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I would not buy anything else from this company due to the very poor service. Unfortunately my QSEE NVR broke while in warranty and when I posted it back for repair I was told the issue was covered and would be fixed in 7-10days. It is now over 3 months and I cant get any return of dozens of phone calls, SMS & emails. I have reported this to the ACCC & NSW Fair Trading in the hope I will get my unit back or even a phone call.
What Is The Purpose Of Life
Sep 16, 2019
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Perisale Australia is a well known for their Q-See product and of resolving any issue or technical problems no matter what the cost is. Staff, Manager and Tech-men services are well to communicate with when it come services and warranty of Q-See products
Andrea Estelle Designs
Sep 04, 2017
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My 8 year old told me she asked Santa fir a spy pen only a few days before Christmas and so I searched online and found a really good quality one for a super reasonable price at Perisale. Despite being busy with the Christmas rush they posted it and it arrived in two days! Santa delivered and Perisale have called it once but twice to follow up with product support! Now that is great customer service. Thanx guys
