Business Details
34 Years
experience
Emergency
services
Your Trusted Drain Experts in Melbourne
The Drain Man has been a trusted leader in drain inspection, clearing, and pipe relining for over 30 years. Founded in Victoria, we are proudly Australian-owned and operated, with no franchise networks or subcontractors. Our team of over 80 skilled employees delivers 24/7 services across Victoria and New South Wales, utilising cutting-edge technology such as CCTV cameras and high-pressure water jetting. We maintain ISO accreditations for Quality, Health & Safety, and Environment, ensuring rigorous standards in every project.Our commitment to innovation includes trenchless rehabilitation solutions that eliminate the need for disruptive excavation, backed by a lifetime warranty on relined drains. With a zero failure rate, we prioritise customer satisfaction through transparent communication, expert problem-solving, and a focus on safety for both our team and the community.
Services
Blocked Drain Services
Drain Relining
CCTV Drain Inspection
High-Pressure Cleaning
Trenchless Pipe Repair
Details
- Year established: 1992
Highlights and features
- 30 years of specialist experience in drain solutions
- ISO-certified quality, safety, and environmental management
- No subcontractors fully employed expert team
- 24/7 emergency response available
- Lifetime warranty on drain relining services
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 45001
What people say
Friendly and personable
Quick and reliable
Expertise and efficiency
Thorough cleanup
Long-term solution
Services
Blocked Drain Services
Our blocked drain services utilise high-pressure water jetting and CCTV diagnostics to identify and resolve obstructions in residential and commercial sewer or stormwater systems. We provide immediate emergency response and long-term solutions for recurring issues caused by tree roots, cracks, or collapses. All work includes before-and-after footage for transparency.
Drain Relining
Trenchless drain relining repairs damaged pipes without excavation, using durable resin liners that bond to existing infrastructure. This method restores structural integrity, prevents future blockages, and carries a lifetime warranty. Ideal for collapsed, cracked, or root-infested drains in homes and commercial properties.
CCTV Drain Inspection
CCTV inspections employ high-resolution cameras to map drain networks and pinpoint issues like blockages, cracks, or root intrusions. Real-time footage allows accurate diagnosis and informs targeted repairs. Essential for pre-purchase assessments, maintenance planning, and compliance reporting.
High-Pressure Drain Cleaning
High-pressure water jetting clears stubborn blockages and removes buildup in sewer and stormwater lines. This eco-friendly method cleans pipes thoroughly without chemicals, restoring optimal flow rates. Recommended for preventative maintenance in commercial kitchens, grease traps, and industrial drainage systems.
Trenchless Pipe Repair
Trenchless technology enables pipe repairs without disruptive excavation, preserving landscapes and structures. Techniques include full-length relining and localized patch repairs. Suitable for residential, commercial, and municipal infrastructure, with rapid return-to-service times and minimal site disturbance.
People
Kieran
Plumber
With 13 years at The Drain Man and 25 years' industry experience, Kieran specialises in complex drain clearing and relining projects. He mentors field staff and ensures technical excellence across operations.
Viki
Relining Assistant
Viki has contributed to trenchless projects for 3 years as part of an all-female crew. She focuses on precision relining installations and client communication.
Todd
Plumber
Todd delivers drain solutions in Melbourne's western suburbs, combining 10 years of field experience with specialist relining and clearing skills since joining in 2015.
Rosie
Crew Leader
Rosie leads an advanced relining team, managing technical challenges and mentoring junior staff. She has been with The Drain Man since 2018.
Questions
What areas do you service?
We operate across Victoria (including Melbourne, Geelong, and Gippsland) and New South Wales (Sydney and Wollongong).
Do you offer emergency services?
Yes, our 24/7 emergency response team handles urgent drain blockages 365 days a year.
What is trenchless pipe relining?
This no-dig method repairs damaged drains by inserting a resin-coated liner, eliminating excavation and reducing recovery time.
Are your services guaranteed?
All relining work includes a lifetime warranty, and we ensure complete blockage resolution before finalising jobs.
How do you diagnose drain issues?
We use CCTV cameras to inspect pipes and identify blockages, cracks, or root intrusions before recommending repairs.
Can you help commercial properties?
Yes, we provide CCTV inspections, high-pressure cleaning, and relining for commercial buildings, grease traps, and industrial drainage.
Reviews (6)
Arthur G.
Jan 16, 2022
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The urgent main drain unblocking job went really well, and the person who mattered most, the elderly owner of the property, is now very happy. Great to have a real professional with their pro-gear sort out a difficult problem in a very efficient manner.
Milivoje Bajagic
Jan 12, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ben Ward was my drain man today. Very professional ,on time and fast service. I would recommend Ben and The Drain Man to anyone who has a blocked drain and i think you will be pleasantly surprised by their efficiency and quality. Thank you for the service.
Service:Unclog drain
Ben Ward was my drain man today. Very professional ,on time and fast service. I would recommend Ben and The Drain Man to anyone who has a blocked drain and i think you will be pleasantly surprised by their efficiency and quality. Thank you for the service.
Service:Unclog drain
Milivoje Bajagic
Jan 09, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ben Ward was my drain man today. Very professional ,on time and fast service. I would recommend Ben and The Drain Man to anyone who has a blocked drain and i think you will be pleasantly surprised by their efficiency and quality. Thank you for the service.
Service:Unclog drain
Ben Ward was my drain man today. Very professional ,on time and fast service. I would recommend Ben and The Drain Man to anyone who has a blocked drain and i think you will be pleasantly surprised by their efficiency and quality. Thank you for the service.
Service:Unclog drain
Jason Reilly
Dec 30, 2021
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Excellent the bloke that came out was brilliant explained everything and office lady was the same thanks very much 👍 job well done
Christine Clausen
Dec 13, 2021
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Very Dissatisfied with the Service over $600 spent no Results I should have read the reviews and would have never used the Drain Man. Left the place in a mess, mud water everywhere I had to clean up my self as being charged $176 every 30 minutes very very unhappy with the service would never Recommend to any one.
Rodney Black
Dec 10, 2021
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The tradesman was rude and insulting to the extent I asked him to leave the property. Not recommendedrecommeded
