Business Details
28 Years
experience
Emergency
services
24/7 Security Solutions for Homes & Businesses in Sydney
Established in 1998, The Monitoring Centre (TMC) operates as a family-owned business specialising in back-to-base security monitoring. With over 20 years of industry experience, we deliver tailored security solutions for residential and commercial clients nationwide. Our services include alarm system installation, CCTV and intercom systems, maintenance, and 24/7 technical support. As an Australian-owned company, we prioritise superior service, courtesy, and mutual trust, setting us apart from competitors. Our team of licensed professionals adheres to Australian Standards AS2201, ensuring reliable monitoring through advanced technology and continuous system updates.TMC maintains membership with the National Electrical and Communications Association (NECA), reflecting our commitment to industry excellence. We guarantee prompt response to emergencies, offering peace of mind through secure, computer-driven systems backed by uninterrupted power supplies. Our technical director, Jose, with 30 years of expertise, leads innovation in security technology to meet evolving client needs.
Services
Security Alarm Systems
CCTV Installation
Access Control
Back to Base Monitoring
Technical Support
Details
- Year established: 1998
Highlights and features
- We offer over 20 years of experience in Australian security monitoring.
- Our tailored solutions adapt to evolving residential and commercial needs.
- 24/7 back-to-base monitoring ensures immediate emergency response.
- NECA membership demonstrates our commitment to industry standards.
- Technical Director Jose provides 30 years of expert security system design.
Associations and certifications
- National Electrical and Communications Association (NECA)
What people say
Peace of mind
Courteous and professional
Knowledgeable technician
Affordable cost
Prompt emergency response
Services
Back to Base Monitoring
Our back-to-base monitoring service ensures continuous supervision of your security system. When an alarm activates, signals are transmitted to our control room, where trained staff coordinate immediate responses, including contacting authorities if needed. This service provides uninterrupted protection for homes and businesses.
Security Alarm Systems
We design and install custom alarm systems tailored to your property's unique requirements. Our solutions integrate with monitoring services to detect intrusions, environmental hazards, and system malfunctions, ensuring comprehensive protection for residential and commercial properties.
CCTV Installation
Our CCTV solutions offer visual verification of security threats through high-resolution cameras and remote access capabilities. Systems integrate with monitoring services for real-time alerts and evidence collection, enhancing both residential and commercial security frameworks.
Access Control
We provide access control and intercom systems to manage entry points securely. These solutions include keypads, card readers, and video intercoms, offering controlled access while maintaining convenience for authorised users in residential and business environments.
Technical Support
Our technical support team offers ongoing maintenance and troubleshooting for security systems. Services include regular inspections, component repairs, and system upgrades to ensure optimal performance, minimising downtime and maintaining compliance with safety standards.
People
Jose
Technical Director
With 30 years in security systems, Jose leads TMC's technical innovation. He specialises in designing advanced monitoring solutions and ensuring compliance with Australian Standards. His expertise drives continuous improvement in client security frameworks.
Questions
What security services does TMC offer?
We provide back-to-base monitoring, alarm systems, CCTV, access control, intercoms, and 24/7 technical support for residential and commercial properties.
How does back-to-base monitoring work?
When your alarm activates, signals are sent to our control room. Our team verifies the threat and contacts authorities or designated contacts immediately to resolve incidents swiftly.
Do you service areas outside Sydney?
Yes, we operate Australia-wide, providing security solutions to homes and businesses in metropolitan and regional locations.
How quickly do you respond to emergencies?
Our monitoring centre operates 24/7, ensuring immediate response to alarms. Technicians are available for urgent call-outs to address critical security breaches.
Can existing security systems be upgraded?
Yes, we assess and upgrade outdated systems to meet current standards, including NBN compatibility and power surge protection.
Reviews (2)
Genevieve Liddell
May 18, 2021
Report
We wanted to disconnect our landline but my alarm system was not able to service us, We found Alarmroute and problem solved! Easy to install, great service and we are saving money :)
Julia Di Staulo
May 09, 2021
Report
I got to keep my alarm system and save a TON of money every month! Can it get any better than that????? Used for home and business!
