Business Details
RugSpot is a fresh new face in the Australian rug industry bringing you the best elements from 'in-store' service experience with the convenience of purchasing rugs online. With a wide range of exclusive products we are well placed to offer quality products at the lowest price with friendly and helpful customer service.
RugSpot offers a simple, no-fuss online store for you to view our rugs for sale, try and buy with confidence. We offer high definition photos and videos of the real rugs, Feeler Samples, 30 day money back guarantee, lowest price guarantee, 12 month manufacturers warranty and deliver Australia-wide.
We have provided helpful buyer's guides to help you choose the perfect floor rug for you with our care, manufacture, material, quality, origin and size guides. So please enjoy our large collection of online rugs and if you have any questions or queries please contact our friendly support team. Living Room - Consider the rug in relation to the furniture around it as it will affect what parts of the rug you will be able see.
RugSpot offers a simple, no-fuss online store for you to view our rugs for sale, try and buy with confidence. We offer high definition photos and videos of the real rugs, Feeler Samples, 30 day money back guarantee, lowest price guarantee, 12 month manufacturers warranty and deliver Australia-wide.
We have provided helpful buyer's guides to help you choose the perfect floor rug for you with our care, manufacture, material, quality, origin and size guides. So please enjoy our large collection of online rugs and if you have any questions or queries please contact our friendly support team. Living Room - Consider the rug in relation to the furniture around it as it will affect what parts of the rug you will be able see.
Services
Our Story
The RugSpot family is now into its fourth generation trading in rugs and flooring textiles, so it's fair to say we know what we're doing! In Australia, we've been operating for over 25 years importing and distributing rugs nationally from all corners of the globe including Europe, the Middle East and Asia.
Products
Living Room - Consider the rug in relation to the furniture around it as it will affect what parts of the rug you will be able see. There are three to fit a rug in a room. The space in front of the furniture only (e.g. the rug sits just in front of a sofa and not under it). The entire room (e.g. the furniture sits on the rug - this is the traditional way rugs were used).
Care Guide
Now that you have chosen your perfect rug, we want you to enjoy it worry free for many years to come! Where you place your rug will have a material effect on the longevity and look of your rug over time. Uneven fading - Exposure to direct sunlight over long periods can cause the colours of all or part of a rug to fade.
Quality Guide
There are a number of factors that determines the quality of a rug and influences its value and this Quality Guide serves as a basic guide for the main principles in rug valuation. If you would like a rug appraised for insurance values, we recommend you contact a professional appraiser. Type of Rug - How the rug is constructed has a large bearing on the value attached to it.
Runner Guide
Mitred - add a matching border to the two ends of creating the impression the was made for your hallway. For more information or to order your own 'Custom length' runner it is best to email us at sales@rugspot.com.au.
Testimonials
Tell me what you like about your rug from RugSpot? It is the best quality shag pile I've seen for some time without spending over $1000 for a rug. We bought 4 samples of different rugs to ensure we got the right product style and colour which was really helpful. The one we thought was a good match online turned out to be the worst match in real life so having the samples was a godsend.
Faq
Feeler Samples are provided free of charge and you'll get to keep the samples - The idea is so you can see, feel and touch the product before committing to buy it. Real-life high definition videos and pictures of our rugs, as well as their detailed technical information so you can compare our products 'like-for-like' with any competitor products.
Price Guarantee
At RugSpot we buy our goods in bulk directly from the manufacturers and so we are able to pass the savings on to our clients. We are so sure about our prices we are putting our money on it. If you happen to find the same exact product or with the same technical specification as ours, at a lower price will not only match it but beat it by 10%.
Warranty
If you find a fault with your product, contact us directly at sales@rugspot.com.au to discuss your concerns with our technical team. We may ask you to return your rug to us with a copy of your receipt for further examination. If we assess that the product has a manufacturing fault, we will gladly replace or repair the item for you at our discretion.
Shipping & Handling
At RugSpot we use several transport and courier companies to deliver our goods to you. Our system automatically selects the most efficient and cost effective method of delivery depending on the type of product, its weight, size (volume) and value. All packages can be tracked through their journey to you.
