Business Details
10 Years
experience
Emergency
services
Trusted HVAC & Refrigeration Solutions in Perth
At Complete Refrigeration & Air, we are a WA-based team of problem solvers trusted by commercial and government clients to deliver tailored, expert HVAC and refrigeration solutions. Founded in 2016, our reputation is built on quality workmanship, clear communication, and unwavering accountability. Our qualified technicians provide 24/7 emergency services, ensuring minimal downtime for businesses across Perth and the Peel regions. With over 10,000 managed assets, we combine hands-on experience with industry-leading standards, offering end-to-end project management from installation to maintenance. Our client-first culture ensures direct access to management, tailored solutions, and a commitment to resolving root causes rather than temporary fixes.We pride ourselves on being a locally owned, family-operated business that prioritizes safety, compliance, and long-term partnerships. Our teams expertise spans VRF systems, ducted air conditioning, chilled water plants, and commercial refrigeration, supported by ARCtick certification and a contractors license for electrical work. By focusing on lifecycle value and proactive maintenance, we help clients reduce operating costs while maintaining reliable systems. Our dedication to community initiatives and trades education further underscores our commitment to WAs growth and sustainability.
Services
Commercial Refrigeration
Air Conditioning
Emergency Breakdown Service
Asset Management
Equipment Installation
Details
- Year established: 2016
Highlights and features
- 24/7 emergency response for critical HVAC and refrigeration breakdowns
- Qualified technicians with proven experience in commercial systems
- Locally based, family-owned business with direct management access
- Client-first culture prioritizing tailored solutions and transparency
- Full safety and compliance adherence across all projects
Associations and certifications
- ARCtick
What people say
Prompt response
Professional
Value for money
Seamless installations
Proactive maintenance
Services
Commercial Refrigeration
Specialist installation, servicing, and repair of commercial refrigeration systems for supermarkets, hospitality venues, and industrial operations. Our team handles walk-in units, display fridges, and medical refrigeration with 24/7 emergency support. We prioritize rapid response and proactive maintenance to minimize downtime and ensure compliance with HACCP standards.
Air Conditioning
Custom-designed air conditioning systems for commercial properties, including VRFs, ducted units, and chilled water plants. Built to withstand WAs climate, our solutions focus on energy efficiency, zoning, and seamless integration with existing infrastructure. We offer 24/7 repairs and tailored maintenance plans to extend system longevity.
Emergency Breakdown Service
Round-the-clock emergency response for HVAC and refrigeration failures. Our technicians dispatch immediately to critical sites, equipped with diagnostic tools and spare parts to resolve faults on-site. We minimize product loss, safety risks, and operational disruptions for businesses across Perth and regional WA.
Asset Management
Advanced asset management software tracks over 10,000 client assets, providing lifecycle planning, compliance documentation, and scheduled maintenance. Our system integrates with client operations to ensure audit-ready records, fault history logs, and proactive servicing tailored to risk profiles and usage patterns.
Equipment Installation
End-to-end supply and installation of commercial HVAC and refrigeration units. From initial scoping to commissioning, we manage projects with in-house coordination, brand-approved components, and compliance documentation. Our team specializes in VRF systems, rooftop units, and high-rise installations with minimal operational disruption.
Questions
Do you provide 24/7 emergency repair services?
Yes, we offer round-the-clock emergency response for HVAC and refrigeration systems across Perth and the Peel region.
What commercial systems do you work on?
We service VRF systems, ducted air conditioning, chilled water plants, rooftop units, and commercial refrigeration assets.
Can you handle large-scale facilities?
Yes, we manage HVAC and refrigeration for shopping centres, schools, hospitals, and government facilities across WA.
Do you offer asset management software?
Yes, our system tracks over 10,000 assets with lifecycle planning, compliance reports, and scheduled maintenance.
Are your technicians certified?
All technicians are ARCtick certified and licensed for electrical work with proven commercial experience.
Reviews (7)
Stevan Coll
Nov 05, 2021
Report
Professional, prompt and punctual. Clean and tidy on site, and fairly priced. Cheerful and engaging technicians. Highly recommended.
Sf
Sep 25, 2021
Report
YIKES... it was an emergency, the aircon had partially fallen off its mounting inside the roof. I was given Complete's number but it was the end of the day. I called them, praying they would pick up, as i dialed. They DID & were able to squeeze me in the following day. That only gave me one night to worry about the possibilities... Next morning they were calling me to say they were running ahead of schedule & if convenient they could come earlier. They fixed the problem and were on their way before they were even due to arrive ! ! ! fabulous service: prompt, courteous, and very reasonably priced
Kim Dixon
Jul 25, 2021
Report
Very prompt and reliable service. Shelley in the office couldn't be more helpful, and our technician Simon was very knowledgeable, professional and was able to sort our breakdown quickly. Would definitely recommend!
Darren Galtress
Jun 25, 2021
Report
Want to say thanks for the service you guys provided my deli, especially Simon who went above and beyond to help get it up and running again. would highly recommend to other friends and businesses owners. many thanks Darren
Petite Floral Studio
Jun 09, 2021
Report
Amazing service provided by complete refrigeration and air recently for our flower shop cool room. From booking on site visit to communication through out was so easy. I would highly recommend them to all florists in perth for their amazing service.
Abbey Koelen
Jun 09, 2021
Report
My business has used Prime Air in the past and the transition to Complete Refrigeration and Air was seamless. Very happy all round from customer service to installation. Would highly recommend
Beck Galt
Jun 07, 2021
Report
From the first call through to their friendly office team to the qualified techs who attend site (at the time arranged), Complete continue their high standard of customer service and reasonable prices. We have properties and businesses in both the Mandurah and Perth areas so it is nice to be able to use just the 1 company for all! Would strongly recommend to friends and family!
