Business Details
21 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for 24/7 Alarm Monitoring Solutions
Back To Base has been a trusted provider of advanced security solutions for over two decades, specialising in back-to-base alarm monitoring for residential and commercial properties. Our commitment to innovation ensures clients benefit from cutting-edge technology, including NBN-compatible systems and real-time mobile app control. With a focus on reliability, we offer 24/7 monitoring, rapid alarm response services, and tailored consultations to meet individual security needs.Our team of experts, led by Managing Director Basel Basset, brings extensive industry experience to every project, ensuring systems are installed, maintained, and upgraded to the highest standards. We prioritise customer satisfaction through transparent communication, comprehensive technical support, and flexible service packages designed to protect properties of all sizes across Sydney and surrounding regions.
Services
Home Alarm Monitoring
Commercial Monitoring
Back to Base Monitoring
Alarm Response
NBN Compatibility Upgrades
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in security systems and alarm monitoring.
- Our services include 24/7 alarm response and NBN-compatible upgrades.
- We offer tailored consultations and technical support for all systems.
- Our team includes certified professionals with industry-specific expertise.
- We monitor all major alarm brands and provide flexible service packages.
Services
Home Alarm Monitoring
Our home alarm monitoring ensures 24/7 protection for residential properties. Using advanced technology, we provide real-time alerts and remote app control. Clients benefit from system compatibility, technical support, and peace of mind knowing their homes are secure at all times.
Commercial Monitoring
Commercial monitoring services protect businesses with 24/7 surveillance and rapid response protocols. We offer customisable plans, including alarm activation, battery backup, and police coordination. Our solutions cater to properties of all sizes, ensuring operational continuity and asset protection.
Back to Base Monitoring
Back-to-base monitoring connects alarms directly to our 24/7 control centre. This system ensures immediate alerts for intrusions, with options for guard dispatch or client notification. It supports existing systems and integrates with modern technologies for seamless security.
Alarm Response
Alarm response services provide on-site verification and action for triggered alarms. Trained professionals assess situations, contact authorities if needed, and secure premises. This service is available 24/7, offering rapid intervention to minimise risks.
NBN Compatibility Upgrades
NBN compatibility upgrades ensure alarm systems function on modern networks. We install Permaconn GPRS communicators with free installation, enabling uninterrupted monitoring. This service maintains security effectiveness during telecommunications infrastructure transitions.
People
Basel Basset
Managing Director
Basel Basset has over 20 years of expertise in alarm monitoring, leading Pacific Security Technology's innovation and customer-focused strategies. His leadership ensures industry-leading security solutions and service excellence.
Questions
What is back-to-base alarm monitoring?
Back-to-base monitoring sends alarm signals directly to our 24/7 control centre, ensuring immediate response to security breaches.
Do you support existing alarm systems?
Yes, we monitor and upgrade most existing systems, including compatibility with NBN networks.
Are your services available 24/7?
Yes, our monitoring and alarm response services operate 24 hours a day, 365 days a year.
How much does commercial monitoring cost?
Commercial monitoring starts at $1.50/day + GST, with full service options at $2/day + GST.
Can I control my alarm remotely?
Yes, our Permaconn app allows remote arming, disarming, and real-time notifications from anywhere.
Do you offer alarm maintenance?
Yes, we provide annual service plans and on-demand repairs to ensure system reliability.
Reviews (1)
Mukul Awasthi
Dec 19, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Good job Basel, Thanks for your kind service
Good job Basel, Thanks for your kind service
