Business Details
18 Years
experience
Emergency
services
Award-Winning Pool & Spa Services in Perth
Since our inception in 2008, The Pool Shop Group has established itself as a leader in pool and spa services, earning nine prestigious awards from SPASA WA, including five Gold and four Silver Pool Shop of the Year accolades. Our commitment to excellence is reflected in our team's expertise, led by founder Courtney Bishop, who brings decades of industry experience to every customer interaction. With strategically located service centres in Kalamunda, Floreat, Mundaring, and mobile support for Ellenbrook, we provide comprehensive residential and commercial pool solutions, including maintenance, chemical supply, and equipment servicing. As a proud member of the Swimming Pool and Spa Association of Western Australia (SPASA WA), we adhere to strict ethical standards and Australian regulatory requirements.Our dedication to quality is matched by our focus on customer satisfaction, offering competitive pricing without compromising on service standards. Through continuous innovation and a client-centric approach, we have built a loyal customer base across Perth's metropolitan regions. Our state-of-the-art Mundaring service centre exemplifies our investment in modern facilities to better serve our community. From routine maintenance to emergency repairs, our certified technicians deliver reliable solutions tailored to each client's needs. The Pool Shop Group remains locally owned and operated, maintaining the personal touch that has defined our success since 2008. Our online store extends this convenience, providing easy access to premium pool products and chemicals for DIY maintenance.
Services
Residential Pool Services
Commercial Pool Services
Pool Cleaning
Chemical Supply
Equipment Servicing
Online Store
Emergency Repairs
Water Testing
Preventative Maintenance
Spa Services
Details
- Year established: 2008
Highlights and features
- Award-winning service since 2008 with 9 SPASA WA industry accolades
- Member of SPASA WA with strict adherence to Australian Standards
- Locally owned with 4 strategically located service centres across Perth
- Certified technicians providing residential and commercial pool solutions
- Comprehensive online store with premium pool chemicals and equipment
Associations and certifications
- Swimming Pool and Spa Association of Western Australia (SPASA WA)
What people say
Award-winning service
Prompt emergency response
Expert technicians
Quality products
Reliable maintenance
Services
Residential Pool Services
Comprehensive maintenance solutions for private pool owners, including routine cleaning, water chemistry balancing, equipment inspections, and preventative maintenance. Our technicians ensure optimal pool condition year-round through scheduled visits and emergency repair services. Specialised treatments address common issues like algae blooms, chemical imbalances, and equipment malfunctions.
Commercial Pool Services
Tailored maintenance programs for hotels, resorts, and community facilities. Services include regulatory compliance checks, daily water quality management, equipment servicing, and safety inspections. Our team ensures commercial pools meet health standards while maintaining optimal operational efficiency and guest satisfaction through scheduled maintenance contracts.
Pool Chemical Supply
Specialist retail and delivery of premium pool chemicals and treatment products. Our inventory includes sanitizers, pH balancers, algaecides, and specialty treatments from trusted brands like Focus and AQUASPA. Expert staff provide guidance on chemical selection and dosing requirements for both residential and commercial applications.
Emergency Pool Repairs
Rapid response for urgent pool issues including equipment failures, water clarity problems, and structural damage. Our technicians diagnose and resolve issues like green water, filtration system malfunctions, and chemical imbalances using advanced testing equipment and targeted treatment solutions.
Online Pool Store
Convenient online ordering platform for pool maintenance products and accessories. Customers access a curated range of cleaning tools, chemical dispensers, and spa equipment with delivery options across Perth. The store features product information and safety data sheets for informed purchasing decisions.
People
Courtney Bishop
Founder & Team Leader
With over 15 years in the pool industry, Courtney established The Pool Shop Group in 2008. His leadership has driven the business to win nine SPASA WA awards. He oversees service delivery and staff training, ensuring technical excellence and customer satisfaction across all locations.
Questions
What pool services do you offer?
We provide residential and commercial pool maintenance, chemical supply, equipment servicing, emergency repairs, and online product sales.
Do you service my area?
We serve Kalamunda, Floreat, Mundaring, and Ellenbrook regions with multiple service centres and mobile support.
Are your technicians qualified?
All technicians are certified and trained to Australian industry standards with regular professional development.
Can I buy pool chemicals online?
Yes, our online store offers a full range of pool chemicals and maintenance products with delivery options.
What emergency pool services are available?
We offer rapid response for urgent issues like equipment failure, water clarity problems, and chemical imbalances during business hours.
Are you SPASA WA members?
Yes, we're proud SPASA WA members, adhering to their strict ethical and technical standards since 2008.
Reviews (4)
Ibrahim Muhammad
Nov 22, 2021
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The best decision you'll ever make financially is investing with Mrs patience adamson was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind.I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm greatful ma'am. you can reach her in Email: patienceadamson494@gmail.com WhatsApp +13236286419
Anthony Kinder
Nov 13, 2021
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Really easy to get along with team. Practical solutions with a no sales pressure attitude. Got our 40yo pool back to life for another summer in two weeks. see the before and after pic.
Mike Godfrey
Oct 22, 2021
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Quick and professional service, exchange with receipt for parts that don't quite work and will help trouble shooting issues. Great
David Sim
Sep 26, 2020
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First time pool owner in the past 12-months. These guys have been excellent re their hints and tricks, providing easy to follow instructions when maintenance has been required. They recently stayed open an extra 10-mins (on a Sunday arvo!) so I could deliver a sample for a water quality test when the pool went green! Thanks!
