Business Details
26 Years
experience
Premium Hikvision Security Solutions in Sydney
We are a locally owned and operated Australian security business established in Sydney, specialising exclusively in Hikvision security equipment. With over 25 years of industry experience, we prioritise exceptional customer support, genuine product quality, and reliable solutions tailored to residential and commercial needs. Our team combines technical expertise with personalised service to guide customers through product selection, setup, and long-term maintenance. We maintain strict quality control by sourcing products solely from authorised Australian Hikvision distributors, ensuring all items come with a 3-year back-to-base warranty.Our commitment to transparency includes clear pricing, a 30-day returns policy, and ongoing technical assistance via email and phone support. As an authorised Hikvision reseller partnered with CSD Australia, we guarantee genuine products with local support infrastructure. Our operational history reflects continuous adaptation to evolving security technologies while maintaining a customer-centric approach to service delivery.
Services
Security Cameras
Network Video Recorders
Intercom Systems
Alarm Integration
Accessories Supply
Details
- Year established: 2000
Highlights and features
- 25 years of dedicated security industry experience
- Exclusive authorised Hikvision reseller with CSD Australia partnership
- 3-year back-to-base manufacturing warranty on all products
- Australia-wide next-business-day delivery guarantee
- Direct technical support from certified security professionals
Associations and certifications
- Master Security License: 000105631
What people say
Exceptional customer service
Fast delivery guarantees
Genuine Hikvision products
Expert technical support
3-year warranty coverage
Services
Security Cameras
We supply Hikvision IP security cameras featuring AcuSense and ColorVu technologies for advanced surveillance capabilities. Our range includes turret, dome, and bullet camera models with resolutions up to 8MP. Each system provides 24/7 monitoring, intelligent motion detection, and remote smartphone access through dedicated apps.
Network Video Recorders
Our Hikvision network video recorders offer scalable storage solutions with PoE connectivity for seamless camera integration. Available in 4CH to 16CH configurations, these NVRs support 4K resolution and advanced analytics features. Systems include pre-installed hard drives with capacities up to 6TB for comprehensive footage retention.
Technical Support
We provide comprehensive technical support for system setup, firmware updates, and troubleshooting. Our team offers step-by-step guidance for network configuration and device integration. Support services include remote diagnostics and return-to-base repair options under warranty coverage.
Warranty Service
All purchases include a 3-year manufacturer's warranty with back-to-base servicing. We handle all warranty claims directly through our Sydney facility, ensuring prompt resolution for equipment faults. Warranty coverage includes parts replacement and labour for manufacturing defects.
Accessories Supply
We supply essential security system accessories including Ethernet cables, mounting brackets, and power solutions. Our range includes PoE switches and storage devices optimised for Hikvision systems. All accessories meet Australian electrical standards for safety and performance.
Questions
Are your Hikvision products genuine and authorised?
Yes, we are an authorised Hikvision reseller partnered with CSD Australia. All products are sourced through local authorised distributors with full manufacturer warranties.
What warranty do you provide?
All Hikvision products include a 3-year back-to-base manufacturing warranty with return-to-base servicing available through our Sydney facility.
Do you offer technical support after purchase?
Yes, we provide technical assistance for system setup, firmware updates, and troubleshooting via email and phone support during business hours.
What areas do you deliver to?
We offer Australia-wide delivery with next-business-day shipping available for Sydney, Melbourne, Brisbane, and Perth metro areas.
Can I return products if unsatisfied?
Yes, we offer a 30-day returns policy for all products in original condition with full refund processing upon receipt.
How do I verify product authenticity?
All items include official Hikvision serial numbers verifiable through the manufacturer's website with packaging displaying Australian distributor authentication marks.
Videos
Reviews (4)
Kym Phillips
Dec 08, 2020
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Excellent 24 hour turn-around. I ordered a camera on Friday morning and was extremely surprised to receive my order SATURDAY morning. This was an interstate order. DIYSecurityCameras and their courier company are to be commended for their fast customer service given the pandemic environment.
Michelle McKernan
Jul 19, 2019
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Great product & great service! Thanks Tony
As a quick aside, the local police needed to use our CCTV footage due to a disturbance in the street last week (some silly teenage boys). The detectives were very impressed by the quality and clarity of the night time footage they were able to download!
As a quick aside, the local police needed to use our CCTV footage due to a disturbance in the street last week (some silly teenage boys). The detectives were very impressed by the quality and clarity of the night time footage they were able to download!
Bob Love
Jul 10, 2018
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Bought a system 8 cameras last year. Extremely happy with all aspects. Easy to deal with & great after sales service
Derek Mckay
Jun 07, 2018
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DIY security cameras are the BEST!!
Tony is honestly the most helpful salesman / support technician I have ever dealt with. I purchased a 6meg system and he was very quick replying to emails regarding selection and recommendations. Their website is easy to navigate. The delivery was super fast. The installation was very straight forward but the after sales service is what set their company apart. I had a setup issue with two cameras and Tony went above and beyond until the issue was sorted. I could not ask for better after sales service !! And of course the picture quality is excellent day
Tony is honestly the most helpful salesman / support technician I have ever dealt with. I purchased a 6meg system and he was very quick replying to emails regarding selection and recommendations. Their website is easy to navigate. The delivery was super fast. The installation was very straight forward but the after sales service is what set their company apart. I had a setup issue with two cameras and Tony went above and beyond until the issue was sorted. I could not ask for better after sales service !! And of course the picture quality is excellent day
