Business Details
9 Years
experience
Emergency
services
Trusted Plumbing Solutions in Melbourne
Reed PDS was founded in 2017 by Jon Reed with a vision to build a team of dedicated professionals committed to excellence in the plumbing industry. Over seven years, we have grown to a team of more than 60 passionate experts, establishing ourselves as one of Melbourne's most reliable plumbing companies. Our services span emergency plumbing, commercial projects, residential solutions, and specialized drain repairs, serving water authorities, councils, and private clients across Victoria and South Australia. We maintain strict compliance with Australian standards, including ISO 9001, ISO 14001, and AS/NZS 4801 certifications, ensuring our work meets the highest benchmarks for quality, safety, and environmental responsibility. Our team's expertise extends to gas fitting, HVAC services, pipe relining, and evaporative cooling systems, with a particular focus on non-invasive repair techniques that minimize disruption. We pride ourselves on delivering timely, budget-conscious solutions while maintaining a 5.0-star rating across Google and Facebook, reflecting our commitment to customer satisfaction.Our family-run business combines cutting-edge technology with traditional values of integrity and accountability, offering 24/7 emergency services and flexible payment options to meet diverse client needs. With advanced tools like thermal imaging cameras and hydro jetting equipment, we provide precise diagnostics and efficient repairs for both simple and complex plumbing challenges. Our dedication to continuous improvement is demonstrated through regular staff training and investment in state-of-the-art technology, ensuring we remain at the forefront of industry innovation. This combination of technical expertise, regulatory compliance, and customer-centric approach has earned us recognition as Australia's Most Trustworthy Plumbing provider in 2025.
Services
Emergency Plumbing
Pipe Relining
Hot Water Services
Leak Detection
Blocked Drains
Gas Fitting
HVAC Services
Evaporative Cooling
Commercial Plumbing
Bathroom Renovations
Details
- Year established: 2017
Highlights and features
- Team of 60+ licensed professionals available 24/7
- ISO-certified quality management systems
- Non-invasive pipe repair technology eliminates excavation
- 5.0-star ratings on Google and Facebook
- Comprehensive service coverage from emergency plumbing to HVAC
Associations and certifications
- ISO 9001
- ISO 14001
- AS/NZS 4801
What people say
Rapid response
Professional team
Cost-effective solutions
Thorough documentation
No mess
Services
Emergency Plumbing
Our certified technicians provide rapid response for urgent plumbing issues including burst pipes, gas leaks, and water emergencies. With 24/7 availability and advanced diagnostic tools, we resolve critical problems efficiently while minimizing property damage. Our team maintains full licensing and insurance for all emergency operations.
Pipe Relining
This innovative solution repairs damaged pipes without excavation using cured-in-place lining technology. Ideal for underground and slab leaks, our ISO-certified process restores pipe integrity with minimal disruption to landscaping or structures. Lasting 50+ years, this method offers significant cost savings over traditional replacement.
Hot Water Services
We specialize in installation, maintenance, and repair of all hot water systems including storage, continuous flow, and solar models. Our licensed plumbers ensure optimal performance while complying with Victorian Building Authority regulations. Emergency callouts address urgent heating failures 24/7.
Leak Detection
Using thermal imaging and acoustic listening devices, we precisely locate hidden leaks in walls, floors, and underground pipes. Our non-invasive methods identify issues before they cause structural damage, saving clients up to 30% on potential repair costs through early intervention.
Blocked Drains
Our hydro jetting technology clears severe blockages caused by tree roots, grease buildup, and foreign objects. CCTV inspections identify recurring issues while our 24/7 service ensures prompt resolution of residential and commercial drainage problems across Melbourne and regional Victoria.
People
Jon Reed
Founder
Jon Reed established Reed Plumbing in 2017 with a vision to create a customer-focused plumbing business. With 15+ years industry experience, he leads a team of 60 professionals while maintaining active involvement in major projects.
Marcus
Senior Plumber
Marcus specializes in complex leak detection and emergency repairs. Recognized for his technical expertise and customer service, he has been with the company since its founding and holds multiple plumbing certifications.
Questions
What sets Reed Plumbing apart from competitors?
Our team of 60+ specialists offers 24/7 emergency services with advanced technology like thermal imaging and hydro jetting, combined with ISO-certified quality management systems.
Do you offer same-day service?
Yes, we provide same-day emergency plumbing services across Melbourne and regional Victoria with technicians available 24 hours a day.
Are your plumbers licensed?
All technicians hold current plumbing licenses and insurance, with specialized certifications in gas fitting, HVAC, and ISO standards compliance.
What payment methods do you accept?
We accept Visa, Mastercard, cash payments, and offer interest-free payment plans for major projects.
How do you handle complex pipe repairs?
Our trenchless pipe relining technology repairs damaged pipes without excavation, reducing costs by up to 40% compared to traditional replacement methods.
Can you service commercial properties?
Yes, we maintain contracts with water authorities, councils, and real-estate agencies, providing comprehensive plumbing solutions for commercial buildings and industrial facilities.
Reviews (5)
Alannah McKenzie
Jan 24, 2022
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Positive:Professionalism
Reed plumbing were recommended to me by a friend. They are professional and friendly from the point of booking through to completion of service. Would definitely use again.
Service:Find & repair leak
Reed plumbing were recommended to me by a friend. They are professional and friendly from the point of booking through to completion of service. Would definitely use again.
Service:Find & repair leak
Grace Chipperfield
Jan 16, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Amazing service. Really friendly and helpful guys. Thought I wouldn't be able to use my sink ever again but they sorted it out super quickly. Would highly recommend and will definitely use again in future
Service:Unclog drain
Amazing service. Really friendly and helpful guys. Thought I wouldn't be able to use my sink ever again but they sorted it out super quickly. Would highly recommend and will definitely use again in future
Service:Unclog drain
Ryan Doyle
Jan 16, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After wondering why my water bill was insanely high, these guys detected my misfortune and put a stop to it once and for all! Now the only leaks in my life are in the fridge and my water bill is back where it should be :D
Service:Find & repair leak
After wondering why my water bill was insanely high, these guys detected my misfortune and put a stop to it once and for all! Now the only leaks in my life are in the fridge and my water bill is back where it should be :D
Service:Find & repair leak
Ling Qian
Jan 16, 2022
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Positive:Professionalism,Punctuality,Responsiveness
Great service. Jon and Daniel arrived on time, quickly identified the source of water leakage and also gave me suggestions on what to do next after the leaked area is fully dried. highly recommend them to others who have similar issues.
Service:Find & repair leak
Great service. Jon and Daniel arrived on time, quickly identified the source of water leakage and also gave me suggestions on what to do next after the leaked area is fully dried. highly recommend them to others who have similar issues.
Service:Find & repair leak
Evan Bard-Brucker
Dec 23, 2021
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Tomas from Reed plumbing recently completed all rough in and fit off activities for a full bathroom and kitchen renovation. He was extremely knowledgeable, punctual and did a great job. He took the time to explain things in detail as he went. Overall very happy customer. Would recommend!