Gem Garage Doors

Business Details

26 Years

experience

Your Trusted Garage Door Experts in Sydney

Gem Garage Doors has been serving Sydney for 25 years, backed by over 40 years of combined industry expertise. Our team specialises in garage door installation, repairs, automation, and maintenance, prioritising customer satisfaction through fair pricing and durable solutions. We understand the importance of reliable access solutions for residential and commercial properties, offering tailored advice to match individual needs. Our owner, Rob Kerr, brings extensive technical knowledge and a commitment to quality, ensuring every project meets exacting standards. With a showroom and factory in Brookvale, we provide fast, dependable service across Sydney CBD, Inner-West, East Sydney, South Head, Hornsby, and Palm Beach.

Our focus on using appropriate lubricants, conducting thorough inspections, and employing quality motors ensures long-lasting performance. We pride ourselves on transparent communication, helping clients choose designs that complement heritage, modern, or classic properties. From panel lift doors to custom timber solutions, our experience enables us to transform concepts into functional, aesthetically pleasing installations. Our service intervals reflect industry best practices, with maintenance schedules tailored to different door types. This combination of technical proficiency, local market understanding, and customer-centric approach has established us as a trusted partner for garage door solutions.

Services

Garage Door Installation Garage Door Repairs Garage Door Automation Garage Door Servicing Custom Garage Doors Gate Installation Roller Door Repairs Tilt-a-Door Services Panel Lift Door Solutions Commercial Garage Doors

Details

Year established: 2000

Highlights and features

We offer 25 years of experience in garage door solutions
Our team combines expertise with over 40 years of industry knowledge
We provide fair pricing without compromising on quality
Our products are designed for durability and long-term performance
We deliver fast and reliable service across Sydney

Website

Update Listing

Services

Garage Door Installation

We specialise in installing new garage doors tailored to residential and commercial properties. Our options include panel lift, roller, and tilt-a-doors, with custom designs available for heritage or modern buildings. Using quality materials and motors ensures long-term reliability while matching architectural styles across Sydney's diverse suburbs.

Garage Door Repairs

Our team repairs all garage door types including roller shutters, panel lift doors, and automated gates. We fix broken springs, motors, remote controls, and structural damage. With rapid response times and genuine replacement parts, we restore functionality to both residential and commercial access systems across Sydney's metropolitan areas.

Garage Door Automation

We install automated systems for existing garage doors and gates, enhancing convenience and security. Our solutions include remote-controlled entry systems compatible with modern smart home technologies. This service applies to residential properties in Brookvale and commercial sites across Sydney's business districts.

Garage Door Servicing

Regular maintenance extends door lifespan through lubrication, alignment checks, and component inspections. We recommend service intervals between 2-4 years depending on door type. Our technicians use appropriate oils and greases while troubleshooting operational issues to maintain smooth functionality for Sydney homeowners and businesses.

Custom Garage Doors

We create bespoke garage doors using timber, aluminium, and steel materials. Options include western red cedar panel lifts, powder-coated aluminium frames, and heritage-style designs. Our consultation process ensures custom solutions complement architectural features while meeting practical requirements for properties in Sydney's coastal and urban areas.

People

Rob Kerr

Technician / Owner

Rob Kerr brings extensive technical expertise to garage door installation and repair services. With over 25 years in the industry, he provides practical advice tailored to Sydney property owners' needs. His hands-on approach ensures quality outcomes while maintaining budget considerations for residential and commercial clients.

Questions

What areas do you service?

We service Sydney CBD, Inner-West, East Sydney, South Head, Hornsby, Palm Beach, and surrounding areas.

How often should garage doors be serviced?

Service intervals vary: panel lift doors every 2-3 years, roller doors 3-4 years, tilt-a-doors every 4 years.

Do you offer emergency repairs?

While we don't provide 24/7 emergency services, we prioritise urgent repair requests during business hours.

Can you install automated systems on existing doors?

Yes, we retrofit automation systems to most existing garage doors and gates across Sydney properties.

What payment methods do you accept?

Please contact our Brookvale showroom for current payment options and pricing information.

Reviews (7)

Write a Review

Chris Wilson

Jan 25, 2022 Report

After years of procrastination my wife convinced me to install a motor on our garage door. Had Gem install a Merlin Motor and am very happy with both the service provided by Gem's technicians and the motor. Highly recommended.

Chris Bertuch

Dec 18, 2021 Report

Dont waste your time - theyre impenetrable. After I enquired of GEM about a new garage door they emailed me a quote. It had very little detail of what was to be supplied and Ive called them three times over the last two weeks to clarify. Each time Ive been told they dont have a technician available and Ill have one call you back, but Im yet to receive a call. Im yet to speak to any technician and most recently I was told the owner would call me, but that hasnt happened either.

Stuart Pearce

Oct 05, 2021 Report

Very good service on cable replacements. Thank you to Shannon for attending to the additional matter.

Maria Williams

Mar 27, 2021 Report

I wish all trades were as professional, efficient and friendly as GEM Garage Doors. Andrew and Shannon repaired my door (broken cable) and installed a new opener. Looks and works great! They were quick and clean - would definitely recommend them to anyone.

Wayne Behagg

Mar 23, 2021 Report

Really impressed with these guys! We had a garage door that needed urgent attention as we couldn't close it or secure our home, called 3 other garage companies who were too busy to have a look. Gem got back to us straight away, came around within the hour and not only got it to close, but fixed and serviced it. We thought we may have needed a costly new door and were just desperate to get it closed until we could get it replaced, so we were pleasantly surprised with their quick response and cost to fix. Would definitely recommend and use Gem again.

Ross Geddes

Jul 07, 2020 Report

I chose GEM because of their Google reviews and I wasn't disappointed. When I asked the lady on the phone if they could send someone out to inspect my faulty door and explained the symptoms - she interrupted, telling me it may not need repair and might be fixable with some guidance over the phone (how good is that).
Shannon called 5 minutes later and deduced that, unfortunately, my door needed to be looked at. He came past on the way home at 5:30pm. Courteous and friendly - but the bringer of bad tides - while I knew my door's glory days were but a distant memory - I wasn't prepared for the diagnosis

Jessica Ip

Dec 03, 2019 Report

Highly recommended! Very knowledgable, efficient and nice people. We used Ace Garage Doors to fix our garage door about a year ago, but the two garage door remote controls they gave us felt apart not long afterward (one of them stop working altogether).
Recommended by Barrenjoey Locksmiths (as they couldn't help us), we went with GEM Garage Doors this time and they helped us to upgrade to genuine remote controls, which look and feel solid and won't fall apart like the others we had. Thanks Shannon and team. We need more people and businesses like you guys!