Business Details
27 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Sydney
VIP Drains is a family-owned and operated plumbing company serving Sydney and its suburbs. With over 25 years of combined experience, we specialise in blocked drain solutions, emergency plumbing, and preventative maintenance. Our team utilises state-of-the-art technology, including high-pressure water jetters and CCTV pipe inspections, to deliver efficient and long-lasting repairs. We pride ourselves on old-school values like honesty, transparency, and exceptional customer service, charging by the jobnot the hour.Available 24/7, we guarantee same-day service and a 30-minute response time, backed by a lifetime labour warranty. Our commitment to industry best practices and ongoing staff training ensures every job meets the highest standards of quality and reliability.
Services
Blocked Drain Repair
Pipe Relining
Emergency Plumbing
CCTV Pipe Inspection
Hydro Jetting
Sewer Maintenance
Stormwater Drain Clearing
Toilet Repairs
Kitchen Drain Solutions
Preventative Maintenance
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency plumbing services with a 30-minute response time.
- Our team utilises advanced technology like CCTV pipe inspections and high-pressure jetters.
- We charge by the job, not by the hour, with transparent pricing.
- We provide a lifetime labour warranty on all workmanship.
- Our plumbers have over 25 years of combined experience in drainage solutions.
What people say
Rapid 30-minute response
Lifetime labour warranty
Transparent job-based pricing
Trenchless repair expertise
Professional, courteous staff
Services
Blocked Drain Repair
Our blocked drain repair service utilises high-pressure water jetting and CCTV inspections to identify and resolve obstructions. We specialise in removing tree roots, grease buildup, and debris from pipes ranging from 32mm to 225mm. Available 24/7, our technicians guarantee same-day service and employ trenchless methods to minimise property disruption. This service is ideal for residential and commercial properties experiencing slow drainage or complete blockages.
Pipe Relining
Pipe relining offers a durable, non-invasive solution for damaged sewer or stormwater pipes. Using cured-in-place pipe (CIPP) technology, we insert a resin-coated liner into the affected pipe, eliminating the need for excavation. This method is cost-effective, extends pipe lifespan by decades, and is suitable for residential and commercial properties. Ideal for repairing cracks, leaks, or root intrusion without disrupting gardens or driveways.
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, overflowing toilets, and gas leaks. With rapid response times and fully equipped vehicles, we resolve critical problems within hours. Services include temporary fixes and permanent repairs, prioritising safety and minimal disruption. Available for residential, commercial, and strata properties across Sydney, with no after-hours surcharges.
CCTV Pipe Inspection
CCTV pipe inspections use high-resolution cameras to diagnose drainage issues without excavation. This technology identifies blockages, cracks, root intrusion, or pipe collapse, enabling precise repairs. We provide real-time video footage and detailed reports, ensuring transparent communication. Ideal for pre-purchase inspections, preventative maintenance, or troubleshooting persistent drainage problems in residential and commercial properties.
Hydro Jetting
Hydro jetting employs high-pressure water streams (up to 5000 PSI) to clear stubborn blockages and clean pipe interiors. This eco-friendly method removes grease, scale, and debris buildup, restoring optimal flow. Suitable for kitchen drains, sewer lines, and stormwater systems, its a chemical-free alternative that prevents future clogs. Recommended for commercial kitchens and properties with recurring drainage issues.
People
Dave
Owner
Dave founded VIP Drains to provide honest, customer-focused plumbing services. With over 25 years of industry experience, he prioritises transparency, rapid response times, and long-term solutions. Dave oversees daily operations and ensures every client receives personalised attention and fair pricing.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, VIP Drains provides round-the-clock emergency plumbing, including weekends and public holidays, with a guaranteed 30-minute response time.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured, and undergo regular training to ensure compliance with industry standards.
What causes blocked drains and how can I prevent them?
Common causes include grease buildup, tree roots, and foreign objects. Preventative measures include using drain strainers and scheduling regular maintenance.
Do you charge by the hour or by the job?
We charge by the job, not the hour, with upfront pricing provided before any work begins.
What areas do you service?
We service all Sydney suburbs, including Northern Beaches, Eastern Suburbs, Western Sydney, and the Central Coast.
Do you offer warranties on your work?
Yes, we provide a lifetime labour warranty on all plumbing repairs and installations.
Reviews (7)
Mic Bisco
Jul 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
This guys solve the pipe problem easily. I was amazed how they find a long lasting solution to a problem that has been bugging me for years.
Service:Pipe repair
This guys solve the pipe problem easily. I was amazed how they find a long lasting solution to a problem that has been bugging me for years.
Service:Pipe repair
Business Tricon
Jul 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional, honest and reliable tradesmen. There was regular correspondence and they turned up on time. William and Emily were very patient and explained everything in detail to me. They are both very knowledgeable and carried out the work to a high standard. I would highly recommend them with no hesitation.
Very professional, honest and reliable tradesmen. There was regular correspondence and they turned up on time. William and Emily were very patient and explained everything in detail to me. They are both very knowledgeable and carried out the work to a high standard. I would highly recommend them with no hesitation.
Rob Woods
Jul 16, 2021
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I had an emergency very late at night with a blocked drain and Will from VIP drains came out with no fuss and fixed my problem with a smile on his face. Highly recommend
Nick Woods
Jul 11, 2021
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Ive always had problems with my drainage due to tree roots, living on the back of lane cove national park but VIP drains came out and where very professional and fixed my problem within the hour
Highly recommend this family business
Cheers,
Nick
Highly recommend this family business
Cheers,
Nick
Fran Mcalpine
Jul 06, 2021
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Highly recommend Will from VIP drains was able to clear my blocked drain from tree roots and left area completely spotless
Thanks again , Will
Thanks again , Will
Harry Silvey
Jan 17, 2021
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Positive:Value
VIP Drains responded to my blocked drain emergency, Jack was quickly onsite resolving my clogged toilet and made sure to clean up thoroughly which I really appreciated.
Service:Drain unblocking
VIP Drains responded to my blocked drain emergency, Jack was quickly onsite resolving my clogged toilet and made sure to clean up thoroughly which I really appreciated.
Service:Drain unblocking
Lily Freeman
Sep 12, 2020
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After searching plumber vaucluse on google I was fortunate to find the team at VIP Drains. Jack who attended was very honest and gave me options before proceeding with any works.
