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Business Details
37 Years
experience
Emergency
services
Trusted HVAC Solutions in Brisbane
Chill Factor was founded in 1989 and has grown from a small Brisbane-based operation to a trusted provider serving South East Queensland. Our team of qualified technicians brings over 20 years of combined experience in refrigeration and air conditioning solutions. We specialise in installation, maintenance, and emergency repairs for domestic, commercial, and marine systems. With 24/7 emergency services and a commitment to competitive rates, we ensure minimal downtime for businesses reliant on temperature control. Our preventative maintenance programs help extend equipment lifespan while maintaining manufacturer warranties.

As a recommended Actron Air supplier, we offer Australian-made systems with five-year warranties. We serve Brisbane, Ipswich, Redcliffe, Logan City, Caboolture, Gold Coast, and Sunshine Coast. Our vehicles carry extensive spare parts to resolve issues promptly. We guarantee 100% satisfaction through quality workmanship and prioritise client relationships despite our growth. Contact us directly via 0418 731 555 for urgent assistance.
Services
Domestic Air Conditioning Commercial Air Conditioning Commercial Refrigeration Marine Air Conditioning Preventative Maintenance
Details
  • Year established: 1989
Highlights and features
  • We offer 24/7 emergency service with rapid response times
  • Our technicians hold recognised trade qualifications with 20+ years' experience
  • We carry extensive spare parts inventory to avoid delays
  • We provide preventative maintenance programs tailored to business needs
  • We guarantee 100% satisfaction on all workmanship
Associations and certifications
  • QBSA Act Lic No. 1216815
  • ARC AUTH NO 28534
Services
Domestic Air Conditioning
We install and repair residential air conditioning systems including split and ducted reverse cycle units. Our Actron Air partnerships provide access to Australian-made systems with five-year warranties. We offer obligation-free quotes and recommend pre-season maintenance to maintain warranty coverage. Our technicians ensure efficient installation that maximises energy savings while meeting household comfort needs.
Commercial Refrigeration
We service cold rooms, process chillers, and display units for hospitality and retail businesses. Our preventative maintenance programs reduce breakdown risks while ensuring food safety compliance. Emergency repairs are available 24/7 to protect perishable stock. We work with establishments ranging from supermarkets to restaurants across South East Queensland.
24/7 Emergency Repairs
Our 24-hour emergency response team handles critical breakdowns for commercial clients. Vehicles stocked with essential parts enable same-day repairs. VIP customers receive priority dispatch for urgent situations. We specialise in restoring temperature control systems for businesses where downtime threatens operations or inventory.
Marine Air Conditioning
We design and install marine air conditioning systems for various vessel types. Our services include split systems, stow-away units, and reverse cycle systems. We also provide refrigeration solutions from stainless steel units to custom-built coolers. Regular maintenance ensures system reliability and warranty compliance for boat owners.
Preventative Maintenance
Our tailored maintenance programs extend equipment lifespan while preventing unexpected failures. Services include system checks, refrigerant top-ups, and component inspections. Regular servicing maintains manufacturer warranties and ensures optimal energy efficiency. We offer flexible contracts to suit different business requirements and budgets.
People
Damien Payne
Director
With over 20 years in the refrigeration and air conditioning industry, Damien leads our team of qualified technicians. He established Chill Factor in 1989 and maintains hands-on involvement in client relationships. Damien ensures all work meets his personal standards for quality and reliability.
Questions
What areas do you service?
We service Brisbane, Ipswich, Redcliffe, Logan City, Caboolture, Gold Coast, and Sunshine Coast regions.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for commercial refrigeration and air conditioning breakdowns.
Are your technicians qualified?
All our technicians hold recognised trade qualifications and maintain up-to-date industry certifications.
Can you service equipment purchased elsewhere?
Yes, we service and repair commercial refrigeration equipment regardless of where it was originally purchased.
Do you work with marine systems?
Yes, we design, install, and service marine air conditioning and refrigeration systems for various vessel types.
How can I maintain my system warranty?
Regular preventative maintenance by our Actron Air-certified technicians ensures continued warranty coverage for your system.
Reviews (1)
Con Georgiou
Mar 23, 2021 Report
Positive:Professionalism,Quality,Responsiveness
Reliable and professional technicians, highly recommended
Service:Refrigerator/freezer repair