Business Details
21 Years
experience
Emergency
services
Trusted Plumbing Services in Brisbane
Established in 2005, Mint Plumbing is a family-owned and operated business serving Brisbane and surrounding regions. We are Queensland Building & Construction Commission (QBCC) registered and CM3 certified, delivering commercial and residential plumbing, drainage, and gas fitting services. Our team prioritises integrity, workmanship, and communication, ensuring every project aligns with industry best practices. With 24/7 emergency availability and fixed fee pricing, we cater to domestic clients, builders, insurance companies, and commercial entities.Our 17-year experienced director, Michael Ratcliffe, leads a licensed team committed to exceeding customer expectations through reliable, timely service and innovative solutions. Recognised as a preferred contractor, we maintain strong partnerships with clients like AAMI and Suncorp while fostering a culture of trust and continuous improvement.
Services
Commercial Plumbing
Insurance Repairs
Residential Developments
Blocked Drains
Gas Services
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency plumbing services for urgent repairs.
- Our team provides fixed fee pricing with no hidden costs.
- QBCC-registered contractors with 17+ years of industry experience.
- CM3 certified for commercial plumbing safety and management standards.
- Complimentary safety checks on all plumbing fixtures during service visits.
Associations and certifications
- QBCC Licence 1301598
- CM3 Certified
What people say
Professional and friendly service
Prompt, professional, stress free service
Highly recommend Michael for the job
Immensely happy with ongoing business dealings
Excellent service with great prices
Services
Commercial Plumbing
Mint Plumbing delivers tailored commercial plumbing solutions for new builds, fit-outs, and maintenance. Our QBCC-registered team ensures compliance with industry standards, offering gas fitting, drainage, and emergency repairs. Clients benefit from fixed fee pricing, 24/7 availability, and a commitment to minimising downtime for businesses across Brisbane and Queensland.
Blocked Drains
Specialising in blocked drain diagnosis and repair, Mint Plumbing uses advanced CCTV camera locating to identify root causes like tree roots or pipe breakages. Our jet rodder technology clears obstructions efficiently, preventing future issues. Available 24/7, we prioritise rapid response times to resolve residential and commercial drainage emergencies.
Gas Services
Mint Plumbing provides certified gas installation, repairs, and safety checks for residential and commercial properties. Services include hot water system replacements, gas leak detection, and appliance connections. All work is performed by licensed technicians adhering to strict safety protocols, ensuring reliable and code-compliant solutions.
Insurance Repairs
As a preferred contractor for insurers like AAMI and Suncorp, Mint Plumbing handles insurance claims for plumbing emergencies. We coordinate directly with providers to expedite repairs for water damage, leaks, and storm-related issues. Our fixed fee pricing and 24/7 availability ensure stress-free service for policyholders.
Residential Maintenance
Mint Plumbing offers comprehensive residential maintenance, including tap repairs, toilet unblocking, and hot water system servicing. Our team provides preventative maintenance plans to avoid emergencies, with same-day appointments available. Customers receive complimentary safety checks and transparent pricing for all jobs.
People
Michael Ratcliffe
Owner/Director
With 17+ years of experience, Michael leads Mint Plumbing's team of licensed tradespeople. He oversees commercial projects and ensures compliance with QBCC and CM3 standards. His hands-on approach and commitment to customer satisfaction have solidified the company's reputation since 2005.
Kirsten Ratcliffe
Project Manager
Kirsten manages client communications and project timelines, ensuring seamless execution of residential and commercial jobs. Her coordination skills and attention to detail support Mint Plumbing's 5-star service guarantee and fixed fee pricing model.
Questions
What causes dripping taps and how can they be fixed?
Dripping taps are usually caused by worn washers or O-rings. Mint Plumbing replaces these components quickly, saving water and preventing further damage.
Do you offer 24/7 emergency plumbing services?
Yes, Mint Plumbing provides 24/7 emergency support for urgent issues like blocked drains, gas leaks, and burst pipes across South East Queensland.
Why do blocked drains occur and how can they be prevented?
Blocked drains result from grease buildup, hair, or tree roots. Regular maintenance and professional CCTV inspections help prevent emergencies and costly repairs.
Are your plumbing services covered by insurance?
We are a preferred contractor for major insurers and handle insurance claims for water damage, storm repairs, and plumbing emergencies with direct billing options.
What areas do you service?
Mint Plumbing services Brisbane, Ipswich, Gold Coast, Sunshine Coast, and Toowoomba, with rapid response times for both residential and commercial clients.
Do you provide fixed fee pricing?
Yes, we offer upfront fixed fee pricing with no hidden costs, ensuring transparency for services ranging from tap repairs to large-scale commercial projects.
Reviews (6)
Kristine Dawson
Dec 27, 2018
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Our company has worked closely with mint plumbing on several commercial jobs. They are always professional and go above and beyond for their clients. I would highly recommend using them for your next commercial project.
M. L.
Dec 17, 2018
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We are so impressed with Mint Plumbing. We'd been quoted $2000 from Jetset Plumbing to repair a concealed leak underground which did not even include removing the concrete slab! We paid for the concrete slab to be removed ourselves and called in Mint Plumbing. They came the same day and their call out fee of $90 was inclusive of the first hour of work. Curtis was extremely competent, experienced and friendly. He talked us through the work he would be doing and carried out the repair efficiently. In total he spent 2 hours fixing the pipework and the total bill was $215 - a fraction of the cost we
Caity Longmire
Nov 11, 2018
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Really impressed with Mint Plumbing - happy to use them again in the future, great price, great service
Sandy
Aug 26, 2018
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Kirsten and the team at Mint Plumbing have been fantastic to deal with. They are helpful with advice, promptly reply to all emails/calls and were quick to respond to an emergency. I highly recommend their services and will be passing their details on to all my friends.
Chris Lutton
Jul 07, 2018
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Quick and open communication. Michael and the team were reliable and professional. Definitely recommended.
Amy Hawkes
Jan 20, 2018
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Michael has helped us a number of times with issues both inside and outside the house over the last couple of years. Fantastic service and very high quality work. Highly recommend mint plumbing!
