Business Details
Your Trusted Air Conditioning Experts in Adelaide
Factory Direct Home Air has been serving South Australia for over two decades, delivering high-quality reverse cycle air conditioning solutions. Founded by Brian Jackson, who brings more than 30 years of industry expertise, we prioritise customer satisfaction through tailored advice and professional installations. Our family-owned business maintains low overheads by purchasing in bulk and utilising two warehouses, enabling us to pass savings directly to customers. We exclusively use experienced tradespeople and premium materials to ensure long-lasting systems that meet individual needs.Our partnership with Samsung allows us to offer energy-efficient, reliable air conditioning units with exceptional warranties. With a focus on transparency and value, we provide no-obligation quotes and comprehensive after-sales support. Customer testimonials highlight our punctuality, attention to detail, and ability to resolve complex installations in older properties. Our commitment to quality workmanship and competitive pricing has solidified our reputation as Adelaide's trusted air conditioning specialists.
Services
Reverse Cycle Air Conditioning
Ducted Systems
Replacement Units
Professional Installation
System Maintenance
Highlights and features
- We offer 30+ years of combined industry expertise from our lead professionals
- Our team uses Samsung-certified installation methods for guaranteed performance
- We guarantee competitive pricing through bulk purchasing and low overheads
- All installations completed by qualified tradespeople with attention to detail
- We maintain 100% customer satisfaction through transparent communication
What people say
Top service and fair price
Team are fantastic
Positive experience
Highly recommend
Great service
Services
Reverse Cycle Air Conditioning
Our reverse cycle systems provide year-round comfort by efficiently heating and cooling homes. Using advanced refrigeration technology, these units offer energy savings of up to 40% compared to traditional systems. Our technicians specialise in selecting optimal models based on property size and usage patterns.
Ducted Air Conditioning
Ducted systems deliver seamless temperature control across entire properties through discreet ceiling-mounted outlets. We design custom layouts considering room dimensions, insulation levels, and family living patterns to maximise efficiency and comfort.
Air Conditioner Installation
Our qualified technicians perform complete installations following strict compliance with local council regulations. The process includes site assessment, system configuration, and post-installation testing to ensure optimal performance and safety standards.
Air Conditioner Maintenance
Regular maintenance extends equipment lifespan and maintains energy efficiency. Our service packages include filter cleaning, refrigerant checks, and electrical component inspections to prevent breakdowns and maintain warranty validity.
Replacement Units
We supply and install energy-efficient replacement units that reduce running costs by up to 30%. Our consultants assess existing systems to recommend compatible upgrades that integrate with current ductwork where possible.
People
Brian Jackson
Founder
With over 30 years in the air conditioning industry, Brian established Factory Direct to provide Adelaide homeowners with expert advice and quality installations. His technical knowledge ensures every project meets exacting standards.
Questions
What air conditioning brands do you install?
We specialise in Samsung reverse cycle systems due to their energy efficiency, reliability, and comprehensive warranties.
Do you offer free quotes?
Yes, we provide no-obligation quotes with detailed system recommendations tailored to your property's requirements.
Can you install air conditioning in older homes?
Our team has extensive experience installing systems in heritage properties while maintaining structural integrity.
What maintenance is required for air conditioners?
We recommend bi-annual servicing to maintain efficiency and extend equipment lifespan through professional cleaning and component checks.
Are your installers qualified?
All our technicians are licensed professionals with Samsung-certified training in reverse cycle system installation.
Do you offer after-sales support?
Yes, we provide ongoing technical assistance and priority service scheduling for all our installed systems.
Reviews (5)
Gillian Gilham
Jan 24, 2021
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We recently had Factory Direct install a new ac unit to an old system. We liked that they utilised parts already existing. Very clean and tidy installation, removing all the old parts and cleaning up after finishing. Prompt and friendly.
Rick Schultz
Dec 06, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After another company failed to finish our ducted install on our 100+ year old home, leaving just the vents installed, Brian came out and quoted us. His Team are fantastic, he was quick to come out, quote us and install. Highly recommend them and thank you for turning a horrible experience into a positive one. Cheers Rick
After another company failed to finish our ducted install on our 100+ year old home, leaving just the vents installed, Brian came out and quoted us. His Team are fantastic, he was quick to come out, quote us and install. Highly recommend them and thank you for turning a horrible experience into a positive one. Cheers Rick
Maryke
Aug 28, 2020
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Brian gave a great quote. Was on time and did a thorough quote based on my needs. The installation was top notch. Took a little longer than anticipated but everything was left clean and tidy. Had a Fujitsu reverse cycle system installed with 7 outlets and 4 zones. Brian worked out the zones brilliantly. System is quiet and efficient. I would recommend them for sure. If you want top service and a very fair price.
Herbie W.
Jul 14, 2020
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Great company to deal with. Brian gave me a very competative quote over the phone, came out to do some measurements and about a week or so later the systems were installed. The tradies were very professional and polite. Had both the ducted system for the house and split system for outside room all completed in 1 day. They even removed the old evaporative system.Place was left clean and tidy. Both systems are working very well. Would highly recommend FDHA. Give Brian a call, you won't be disappointed
John Starkz
Nov 10, 2019
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A very good company . Called them on Monday they send me a quote. Price was competitive and did an inspection on the same day, by Thursday our new ducted air condition was installed. The installers came in on time and was friendly. Would highly recommend this company .
