Business Details
Luxury Furniture Store in Melbourne | Gainsville Furniture
At Gainsville Furniture, we specialise in crafting and curating premium Australian and international designer furniture that redefines modern living spaces. Our commitment to quality ensures every piece combines timeless elegance with functional durability, tailored to meet diverse customer preferences. With a dedicated Melbourne-based showroom, we offer bespoke luxury solutions, including made-to-order furniture and exclusive designer collections. Our team of experts provides personalised interior design consultations and floorplan design services to help clients visualise their dream homes.From contemporary sofas and modular lounges to statement dining tables and custom storage beds, our curated range caters to evolving lifestyle needs. We prioritise customer satisfaction through transparent service, competitive pricing, and efficient Melbourne metro delivery. Our stock clearance events provide access to premium furniture at accessible prices, while our maintenance guides ensure long-term care for fabric, leather, and timber finishes. Backed by a quality warranty, we stand as a trusted partner in transforming residential and commercial spaces with innovative design solutions.
Services
Custom Furniture Design
Interior Design Consultation
Melbourne Metro Delivery
Floorplan Design Service
Stock Clearance Sales
Furniture Maintenance
Showroom Services
Online Catalogue
Customer Consultations
Designer Collaborations
Highlights and features
- We offer bespoke luxury furniture solutions tailored to individual tastes.
- Our team combines Australian craftsmanship with international design trends.
- We provide Melbourne-based showroom and delivery services.
- Our furniture emphasizes quality, durability, and aesthetic appeal.
- We offer stock clearance and made-to-order options.
Services
Custom Furniture Design
Our custom furniture design service creates tailored pieces that reflect individual style and spatial requirements. Using premium materials and innovative techniques, we craft unique sofas, dining tables, and storage solutions. Clients receive 3D visualisations and expert guidance to ensure seamless integration with existing interiors.
Interior Design Consultation
Professional interior design consultations help optimise living and commercial spaces. Our designers assess client needs, propose furniture layouts, and recommend finishes that balance aesthetics with functionality. Services include colour scheme advice and lighting design to enhance overall ambiance.
Melbourne Metro Delivery
We offer efficient delivery and installation services across Melbourne metro areas. Our team ensures careful handling of furniture during transit, with white-glove service options available for premium items. Delivery scheduling is coordinated to suit client availability.
Floorplan Design Service
Our floorplan design service allows clients to visualise furniture arrangements in their space. By uploading or providing measurements, customers receive digital mockups showing optimal layouts. This service ensures perfect fit before purchasing large items like modular sofas or dining sets.
Stock Clearance Sales
Periodic stock clearance events offer discounted luxury furniture from previous collections. These limited-time deals include display models and overstock items at reduced prices, without compromising on quality. Clearance items are available both in-store and online while stocks last.
Questions
What areas do you deliver to?
We provide Melbourne metro delivery services for all furniture purchases, including installation assistance for large items.
Can I order custom-sized furniture?
Yes, our made-to-order service allows custom dimensions for select pieces like sofas, dining tables, and storage beds.
Do you have a showroom?
Yes, visit our Melbourne showroom to explore display models and receive in-person design consultations.
How do I care for my furniture?
We provide maintenance guides for fabric, leather, and timber finishes to ensure long-term durability and appearance.
Are there payment plans available?
Currently, we accept standard payment methods but recommend contacting our team for special arrangement inquiries.
What is your return policy?
Custom orders are final sale, but we offer replacements for damaged items and store credits for change-of-mind purchases within 7 days.
Reviews (5)
Gareth
Dec 22, 2021
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We bought a bed from Gainsville and are very happy with the quality of the product. However, what really sets Gainsville apart from their competitors is the after sale customer support we received. There was a minor item missing and after emailing the store they responded immediately to offer assistance. Charlotte was polite, helpful and managed to locate the item and post out as soon as possible after lockdown. Thanks Charlotte!
Donnie Mancka
Sep 21, 2020
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After looking online at Gainsvilles furniture we decided to visit the Southbank store on a Sunday. As we entered the store we were greeted by Nikaela, we spent about 2 hours in store looking at everything we wanted and when we were ready we asked for help. Nikaela was great to deal with, she spent a lot of time with us explaining everything and making suggestions about all the products we enquired. No pressure to buy or telling us that the sale ends next week and to put deposits down like many other stores we visited did. We emailed our house plan that day and everything we discussed was drawn
Divya Tindu
Sep 02, 2020
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Customer service and Experience I would rate as very poor. When we entered their showroom in Nunawading, there were 2 people in the reception. We looked around and inquired about a particular bed frame we were after and the guy in the reception said there are more options upstairs. He said he will come for assistance . We spend 25 minutes upstairs but no one came to help with our queries. When we finally went down, the guy who said will come to assist was not in the reception any more neither did he have the courtesy to send some one to apologize if he was busy. As mentioned in other comments,
Anish Singh
Jul 21, 2020
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Very poor service. No sense of obligation towards meeting commitments. Still waiting for delivery of 2 lamps from bought from Southbank store in february and for paid in cash. I was ready to take home immediately but was assured by staff that delivery along with other bought items would be a more covenient arrangement.. Received other item however the lamps not delivered. Gainesville advises thats its too ecpensive for them to deliver the lamps only. The only option is that I pick the item up. They take no responsibility for the fact that the error is theirs and they need to take ownership. Several
Anish Singh
Jul 11, 2020
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Following my post in June, Stephen Nasr from Gainesville sent me an email on 29 June 2020, advising that the lamps were ready for delivery and I would receive them soon. Its now been a month with delivery yet to happen. No other word from Gainesville, no apologies or acknowledgement. The lamps we bought won't mean as much now coz the memories of the frustration caused by this purchase will linger. Thank you Gainesville Furniture, the management and staff.
