Business Details
Trusted Building Supplies & Hardware in Ormeau, QLD
Mr Windows is a proud Australian family-owned and operated business based on the Gold Coast, Queensland. With over 50 years of experience in the industry, we specialize in supplying replacement parts for windows, doors, and showers, catering to clients across Australia and globally. Our extensive inventory includes over 4,000 products, from sliding door rollers to custom 3D-printed components, ensuring solutions for both common and obsolete parts. We prioritize restoration and repair over replacement, offering expert troubleshooting and a parts identification service to minimize errors in purchases. Our commitment to fast service ensures in-stock items are shipped the next business day, while special orders are sourced efficiently to meet project needs.We also support local communities through partnerships like our collaboration with the Endeavour Foundation, creating inclusive employment opportunities. Our team combines technical expertise with personalized assistance, guiding customers through installation and part selection to ensure satisfaction. Whether you're a DIY enthusiast, tradesperson, or business, Mr Windows provides quality hardware, competitive pricing, and dedicated support to meet your requirements.
Services
Door Parts
Window Parts
Shower Parts
Parts Identification
3D Printing Solutions
Highlights and features
- Over 50 years of experience in supplying window and door components
- Extensive inventory of 4,000+ in-stock parts for immediate dispatch
- Expert parts identification service to ensure accurate purchases
- Next-business-day shipping for all in-stock items
- Community-focused partnership with the Endeavour Foundation
Services
Door Parts
We supply a comprehensive range of door components including rollers, locks, hinges, and seals for sliding, hinged, and security doors. Our inventory caters to both modern and obsolete systems, ensuring solutions for residential and commercial applications. With expert guidance, customers can confidently select durable, compatible parts for efficient repairs or installations.
Window Parts
Our window hardware includes rollers, balances, handles, and weather seals for sliding, double-hung, and awning windows. Designed for longevity, these parts restore functionality to aging systems while avoiding costly full replacements. We assist in identifying exact matches for Dowell and other common brands, ensuring seamless compatibility and performance.
Shower Parts
From pivot door kits to vinyl seals, we provide shower hardware for repair and renovation projects. Our selection includes handles, tracks, and water guards to enhance durability and aesthetics. Customers benefit from expert advice to source parts that meet safety standards and design requirements for both residential and commercial bathrooms.
Parts Identification
Our team specializes in identifying obscure or discontinued parts using customer-submitted photos or specifications. This service minimizes return risks by ensuring accurate matches before purchase. We leverage decades of expertise and technical resources to source or fabricate solutions for complex or rare components.
3D Printing Solutions
For unavailable parts, we utilize 3D printing technology to create custom components tailored to specific needs. This innovation supports repair projects where traditional replacements are impractical, offering cost-effective alternatives without compromising quality or fit for specialized window, door, or shower systems.
Questions
What types of parts does Mr Windows supply?
We specialize in window, door, and shower components including rollers, locks, handles, seals, and custom 3D-printed solutions for both modern and obsolete systems.
Do you offer parts identification assistance?
Yes, we provide a free parts ID service where you can submit photos for expert analysis to ensure accurate replacements.
What are your shipping options?
In-stock items are shipped the next business day across Australia, with flexible special-order sourcing available for unique requirements.
Can I return purchased parts?
Returns are accepted within 30 days for undamaged items, excluding special orders. Please review our detailed policy for conditions.
Do you support trade or business customers?
Yes, we offer volume discounts and tailored solutions for tradies, contractors, and businesses requiring bulk orders.
Are installation guides available?
Our team provides technical advice and resources like decal guides to assist with part selection and installation processes.
Reviews (6)
Andrew Gatty
Jan 09, 2022
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The team at Mr Windows were friendly, prompt and very knowledgeable from the get-go. My email query was responded to quickly and despite me having limited information and only a few photos. They were able to quickly advise the sliding door strike that I was after. I'd highly recommend them to anyone! Thank you!!
Andrew Abrahams
Jan 04, 2022
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I contacted Mr Windows to source a replacement lock set for my Bradman sliding door which is over 20 years old and the door hardware originally fitted is now obsolete. The team responded quickly to my e-mails and provided numerous photos and product references plus were very helpful on the phone despite being very busy. I have now ordered the correct lock set on their website. Problem solved. Well done to the team of Angus, Craig, Heather and Matt at Mr Windows for giving real old fashioned service!
Stephen Sales
Dec 18, 2021
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I order what I thought was the right part which unfortunately did not fit. I contacted Matt,and he was very helpful in the several phone conversations and emails. Nothing was to much trouble and he
arranged for the correct one to be produced and was it forwarded in quick time.He was the most helpful person I have ever dealt with and is an asset to his company.
arranged for the correct one to be produced and was it forwarded in quick time.He was the most helpful person I have ever dealt with and is an asset to his company.
John & Jana Kemsley
Dec 15, 2021
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Awesome customer service! Thanks Craig! On my second parts order due to house getting older, if only I had known about this company earlier!! Best part is the "Help Me Find a Part" - take a photo, upload, then Mr Windows does the rest to ensure it's the correct part - always leave to the experts I say! Thanks guys.
Terry Teh
Dec 14, 2021
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These guys are remarkable - always helpful. Dealt with both Craig and Heather (the latter on a previous order for a lock for my glass sliding doors). This time I had to purchase new rollers for my security screen doors which literally fell out of its tracks (5 yrs old - installed by Trend Windows). I am no tradie nor can I do anything apart from using a screwdriver but they guided me through (including how to get the old roller out. All I had to do was to send them photos of the old roller and now I have beautiful sliding security screens again! Thanks again guys!
Brad Moore
Nov 19, 2021
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Purchased a window winder, was accidentally sent the wrong one. Contact support and was told they are sending me a replacement ASAP as well as self addressed package to send the incorrect item back. This replacement got to me ridiculously fast (1-2 days from QLD to VIC). Super happy with the customer support and quick turnaround of the issue.
