Business Details
15 Years
experience
Emergency
services
Your Trusted Local Plumbing Experts in Sydney
We are a family-owned plumbing company established in 2011, dedicated to providing honest, reliable services to the Hills District, Northern Suburbs, and Upper North Shore. Our team of fully-employed, TAFE-trained plumbers prioritises transparency, with no hidden fees or call-out charges. We specialise in domestic plumbing maintenance, including drain clearing, water and gas repairs, and bathroom renovations, ensuring minimal disruption to your property. Our commitment to quality is reflected in our 11 years of local service, membership with the Master Plumbers Association, and recognition through the NSW Fair Trading Peoples Choice Award.We follow a structured process: prompt assessment, clear recommendations, efficient repairs, and post-service follow-ups to guarantee satisfaction. Supporting local suppliers and community initiatives like Inala, we combine technical expertise with ethical practices to deliver tailored solutions for every client.
Services
Drains & Storm Water
Water Plumbing
Gas Plumbing
General Plumbing
Leak Detection
Bathroom Renovations
Septic Tank Repairs
Pipe Patching
Hot Water Installation
CCTV Drain Inspection
Details
- Year established: 2011
Highlights and features
- We offer no call-out fees in the local area.
- Our team consists of fully-employed, experienced plumbers.
- We provide upfront pricing with no hidden fees.
- We follow up to ensure complete customer satisfaction.
- We are long-standing members of the Master Plumbers Association.
Associations and certifications
- Master Plumbers Association
- NSW Fair Trading Peoples Choice Award Winner
What people say
Prompt and exceptional service
Very professional folks
Reliable, efficient, affordable
Highly recommend
Quick and efficient
Services
Drains & Storm Water
We specialise in blocked sewer and storm water drain solutions, using high-pressure jet blasting and CCTV inspections to diagnose and repair issues. Our team provides cost-effective repairs, pipe patching, and full system renewals while minimising property disruption. We comply with local regulations and work with councils to ensure long-term, reliable solutions for residential properties.
Water Plumbing
Our water plumbing services include leak detection, pipe repair, and pressure regulation. We use advanced locating equipment to pinpoint leaks and offer spot repairs or full pipework replacements. We address water hammer issues and install pressure-reducing devices to protect appliances, ensuring efficient water systems with minimal inconvenience to homeowners.
Gas Plumbing
We handle gas leak detection, appliance installation, and system upgrades for natural and LPG supplies. Our licensed plumbers perform safety checks, regulator repairs, and BBQ line installations. We prioritise quick, permanent fixes for gas-related issues, ensuring compliance with safety standards and providing peace of mind for residential clients.
General Plumbing
We offer comprehensive general plumbing services, including tap and toilet repairs, bathroom renovations, and hot water system installations. Our team troubleshoots complex issues and installs fixtures while maintaining a clean worksite. We carry standard parts and source specialty items to resolve common and unique plumbing challenges efficiently.
Leak Detection
Our leak detection service uses specialist equipment to identify hidden water and gas leaks. We provide detailed assessments and cost-effective repair options, including pipe diversion and pressure testing. We also assist with water bill reduction claims, ensuring accurate diagnosis and resolution of persistent leakage problems in residential properties.
People
Dave
Owner/Operator
Dave leads Good Neighbour Plumbing with over a decade of experience, focusing on reliable, local service. He ensures prompt responses and transparent pricing while managing day-to-day operations and client relations.
Danny
Plumber
Danny delivers prompt, efficient repairs, specialising in toilet and fixture maintenance. His friendly approach and attention to detail ensure client satisfaction, reflecting the companys commitment to quality service.
Scott
Plumber
Scott provides expert plumbing solutions, combining technical skills with a professional attitude. He focuses on clear communication and thorough problem assessment to address client needs effectively.
Darcy
Plumber
Darcy supports the team with reliable, hands-on plumbing expertise. He prioritises customer satisfaction through efficient repairs and adherence to ethical service standards.
Kyle
Plumber
Kyle contributes to the team with a focus on quality workmanship and client care. His experience ensures efficient resolution of plumbing issues, aligning with the companys values of honesty and reliability.
Questions
What areas do you service?
We service the Hills District, Northern Suburbs, and Upper North Shore, including Castle Hill, Cherrybrook, and Ryde.
Do you charge a call-out fee?
No, we never charge a call-out fee within our service areas.
Are you available for emergencies?
Yes, we offer emergency plumbing services outside regular hours.
What plumbing services do you offer?
We handle drains, water/gas leaks, bathroom renovations, hot water systems, and general plumbing maintenance.
How do you ensure quality work?
Our TAFE-trained plumbers follow strict processes, use advanced equipment, and provide post-service follow-ups for satisfaction.
Can you help with septic tank issues?
We repair or replace septic tanks and upgrade absorption pits but do not offer pump-out services.
Reviews (6)
Kathryn Jones
Nov 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Sharing a great experience we had with the good neighbour plumbers, not affiliated at all but its always so useful to have a list of reliable and trustworthy people you can call on. Incredibly kind to deal with, efficient, reasonably priced and helpful. A really great service!
Sharing a great experience we had with the good neighbour plumbers, not affiliated at all but its always so useful to have a list of reliable and trustworthy people you can call on. Incredibly kind to deal with, efficient, reasonably priced and helpful. A really great service!
Prakash Subbarao
Oct 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
We called GNP for plumbing quote and found them to be highly professional, courteous and cost effective. They gave me clear advice and work was carried out in a timely manner. Overall we are highly impressed by the quality of work and follow up. Highly recommended!
Services:Boiler installation,Sewer repair,Toilet installation
We called GNP for plumbing quote and found them to be highly professional, courteous and cost effective. They gave me clear advice and work was carried out in a timely manner. Overall we are highly impressed by the quality of work and follow up. Highly recommended!
Services:Boiler installation,Sewer repair,Toilet installation
Calypso Bruce
Oct 23, 2021
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My experience with Good Neighbour Plumbing is outstanding. Kyle turned up on time even giving me a courtesy call to say he would be there in 10 minutes. He quickly assessed our issue with a blocked sewer (tree roots) and got us up and running again in no time. The broken pipe needed to be repaired so following a very reasonable quote, I organised for GNP to return to do the job. Again, the team arrived at the time they indicated and completed the repair work quickly, efficiently and in a very professional manner. To owners Dave and Kim, you have a great team working for you. To Kyle, Baily and
Ping X.
Oct 21, 2021
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This is hands down the best plumbing service I've used in Sydney. Dave, Kim and their team are absolutely fantastic! They are friendly, professional and super responsive. I just had an amazing experience with these guys coming over to my place today to fix pipe issues, and would highly recommend their services - I would give 6 stars if I could!
Mark Koumantakis
Oct 11, 2021
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We required some major repairs to our sewer line and we found Good Neighbour Plumbing fantastic to deal with. The follow up and communication throughout the process was greatly appreciated and not something you normally receive when dealing with trades.
Kyle & the boys always turned up on time and were very courteous and accommodating when onsite. The workmanship was great and considering the size of the hole they needed to dig up in my yard, its amazing that you would never even know they were there. I will definitely be using Good Neighbour Plumbing in the future and I strongly recommend
Kyle & the boys always turned up on time and were very courteous and accommodating when onsite. The workmanship was great and considering the size of the hole they needed to dig up in my yard, its amazing that you would never even know they were there. I will definitely be using Good Neighbour Plumbing in the future and I strongly recommend
Ada Poon
Oct 04, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Good Neighbour Plumbing provides excellent customer service. I love that they keep their promises, e.g. calling back, coming on time. They are very responsive, which is much better than other plumbers I had dealt with before. They do a decent job at a reasonable price. I would recommend them to other customers.
Services:Water fixture repair,Toilet installation
Good Neighbour Plumbing provides excellent customer service. I love that they keep their promises, e.g. calling back, coming on time. They are very responsive, which is much better than other plumbers I had dealt with before. They do a decent job at a reasonable price. I would recommend them to other customers.
Services:Water fixture repair,Toilet installation
