Business Details
48 Years
experience
Emergency
services
Trusted Plumbing Services in Gold Coast & Logan
Established in 1978, we have built a reputation as a trusted provider of comprehensive plumbing solutions across the Gold Coast and Logan regions. Our team combines decades of hands-on experience with advanced technical expertise to deliver reliable services for domestic, commercial, and industrial clients. Specialising in blocked drain clearance, gas plumbing, pipe relining, and water efficiency assessments, we prioritise precision and customer satisfaction in every project. With a fleet of skilled professionals holding specialised certifications in backflow prevention and thermostatic mixing valves, we address both routine maintenance and emergency situations efficiently.Our commitment to quality is reflected in our long-standing client relationships and our ability to resolve complex plumbing challenges without disruptive excavation techniques. As a family-owned business, we maintain a client-centric approach while embracing innovation in plumbing technology to ensure sustainable, cost-effective outcomes for our customers.
Services
Blocked Drains
Pipe Relining
Hot Water Systems
Gas Plumbing
Water Leaks
Pre-Purchase Inspections
Water Filtration
Commercial Plumbing
Industrial Plumbing
Emergency Services
Details
- Year established: 1978
Highlights and features
- We offer 45+ years of local plumbing expertise with licensed specialists in gas and backflow prevention
- Our team utilises non-invasive pipe relining technology to avoid property disruption
- 24/7 emergency response available for urgent plumbing issues
- We provide comprehensive pre-purchase plumbing inspections with detailed reports
- Family-owned business maintaining personal service standards while handling large-scale projects
Services
Blocked Drains
Our specialists resolve blocked drains using high-pressure jetting and CCTV inspection technology. We handle residential and commercial blockages caused by tree roots, debris, or collapsed pipes. With 24/7 emergency availability, we restore drainage systems efficiently while minimising property disruption through trenchless solutions.
Pipe Relining
This innovative solution repairs cracked or root-infested pipes without excavation. We insert resin-coated liners that create a durable new pipe within existing infrastructure. Ideal for underground and hard-to-reach areas, this method reduces costs and property damage while providing long-lasting results for residential and commercial properties.
Gas Plumbing
We install, repair, and maintain natural gas and LPG systems for residential and commercial properties. Our licensed technicians handle appliance connections, leak detection, and safety valve installations. With expertise in high-pressure gas systems for food trucks and marine applications, we ensure compliance with Australian safety standards.
Water Leaks
Using thermal imaging and acoustic listening devices, we identify hidden water leaks in walls, floors, and underground pipes. Our non-invasive methods pinpoint exact leak locations to minimise repair costs. We provide detailed reports and pressure testing to confirm repairs, helping clients prevent water damage and reduce utility bills.
Pre-Purchase Inspections
Our comprehensive inspections assess property plumbing systems before purchase. We test water pressure, check for leaks, and inspect drainage using CCTV cameras. Clients receive detailed reports with photographic evidence of issues, helping them make informed property investment decisions while identifying potential repair costs.
People
Charlie Scerri
Founder
Established the business in 1978 with plumbing experience since age 14. Holds plumbing, drainage, and gas fitting licenses with specialist endorsements. Provides strategic guidance while maintaining hands-on involvement in complex projects.
Ben Scerri
Director
29 years' experience with specialist skills in solar installations and backflow prevention. Holds restricted electrical licenses. Oversees commercial projects and technical operations while maintaining industry accreditation standards.
Christian Scerri
Director
27 years' plumbing expertise with dual qualifications in hydraulic construction. Manages industrial projects and client relations. Specialises in high-rise maintenance and complex gas system installations across diverse commercial settings.
Jason Dennis
Lead Gasfitter
15 years' experience including New Zealand apprenticeship. Specialises in marine and food truck gas systems. Provides technical leadership for complex gas installations while ensuring compliance with safety regulations.
Desmond Wright
Senior Maintenance Plumber
38 years' global experience across South Africa, New Zealand, and Australia. Specialises in university infrastructure maintenance. Provides mentorship to junior staff while managing preventative maintenance programs for major institutional clients.
Questions
What areas do you service?
We provide plumbing services across Gold Coast and Logan regions, including residential, commercial, and industrial properties.
Do you offer emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services for urgent issues like burst pipes, gas leaks, and severe blockages.
What plumbing services do you specialise in?
We specialise in blocked drains, pipe relining, gas plumbing, water leak detection, and pre-purchase inspections using advanced diagnostic tools.
How can I detect a water leak?
Check your water meter for unexplained usage increases, inspect taps and toilets for drips, and look for damp patches or higher water bills.
What payment methods do you accept?
We accept major credit cards and direct bank transfers. Payment plans may be available for larger commercial projects.
Are your plumbers licensed?
All our plumbers hold current Queensland plumbing licenses with specialist endorsements for gas fitting and backflow prevention.
Reviews (5)
Megan Pearce
Jan 26, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ben, Danielle, Christian and the team were fantastic. From super quick quotation for replacement of Hot Water System to fitting the job into their already busy schedule. Cant thank you guys enough. No hesitation in recommending Charlie The Plumber!!
Ben, Danielle, Christian and the team were fantastic. From super quick quotation for replacement of Hot Water System to fitting the job into their already busy schedule. Cant thank you guys enough. No hesitation in recommending Charlie The Plumber!!
Assunta Daley
Jan 17, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I was so impressed with their service, I called in the morning and someone out to me within 5 hours. The drain was unblocked after explaining to me the cause and it was done with a friendly smile and done in no time and area was all cleaned up.
Service:Drain unblocking
I was so impressed with their service, I called in the morning and someone out to me within 5 hours. The drain was unblocked after explaining to me the cause and it was done with a friendly smile and done in no time and area was all cleaned up.
Service:Drain unblocking
Scott Sherriff
Nov 27, 2021
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Positive:Professionalism,Punctuality
Prompt and professional service to replace Hot water system at short notice. Jason displayed great attitude and flexibility, adapting on the fly to provide a better solution, saving time, materials and money in the process. Service so good we got them back the next week to help with renovations!!
Services:Boiler installation,Tap repair
Prompt and professional service to replace Hot water system at short notice. Jason displayed great attitude and flexibility, adapting on the fly to provide a better solution, saving time, materials and money in the process. Service so good we got them back the next week to help with renovations!!
Services:Boiler installation,Tap repair
Damien Duncan
Aug 13, 2021
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Our hot water system overflowed and we had leaking throughout the house. We called Charlie the Plumber and they immediately told us what to do to prevent further damage. On the same day an inspection was conducted and quote provided to replace the system. The next morning at 7am they were here on time, as advised, the old system was extracted and a new one was installed and completed within hours. From start to finish the team were professional, clean, well presented and pragmatic. I would recoommend them to others and we will definately use them again.
Will Hawney
Jul 27, 2021
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Critical:Value
Excessive charges: they were there to place some silicon on some leaking parts of a tin roof. They were there for 25 minutes. The material cost was $5.17 and their labour for the 25 minutes was $396. Would definitely not recommend them.
Excessive charges: they were there to place some silicon on some leaking parts of a tin roof. They were there for 25 minutes. The material cost was $5.17 and their labour for the 25 minutes was $396. Would definitely not recommend them.
