Business Details
Premium Outdoor Furniture for Your Home or Business
Wicker Furniture Direct is a leading online retailer specialising in premium quality outdoor furniture solutions. Established to bridge the gap between manufacturers and consumers, we deliver exceptional value by eliminating middlemen and offering direct-to-customer pricing. Our team combines extensive industry knowledge with a commitment to sourcing durable, stylish products that meet diverse customer needs. With over a decade of operational experience and thousands of satisfied clients, we maintain rigorous quality control standards while prioritising customer satisfaction through comprehensive warranties and insurance.Our streamlined logistics network ensures timely delivery across Australia, supported by dedicated customer service representatives available to address inquiries promptly. Through strategic partnerships with trusted manufacturers, we guarantee product consistency while maintaining competitive pricing structures that reflect our high sales volume. This approach has enabled us to serve over 10,000 customers nationwide, including residential clients, hospitality businesses, and interior design professionals seeking reliable outdoor furniture solutions.
Services
Outdoor Lounge Sets
Dining Furniture
Sun Lounges
Outdoor Cushions
Wicker Storage Boxes
Outdoor Covers
Modular Furniture
Corner Lounges
Poolside Furniture
Commercial Furniture
Highlights and features
- We offer direct-from-manufacturer pricing with no middlemen markups
- Our 100% satisfaction guarantee covers all purchases within 14 days
- Free transit insurance protects against damage during delivery
- Australia-wide delivery within 1-2 days of dispatch
- Three-year structural warranty on all domestic furniture purchases
What people say
Fast delivery
High-quality products
Excellent service
Easy returns
Transformed outdoor space
Services
Outdoor Lounge Sets
Our premium wicker lounge sets combine modern design with weather-resistant materials. Each set includes modular components that adapt to various outdoor spaces, featuring powder-coated aluminium frames and UV-protected PE wicker. Ideal for residential patios or commercial venues seeking durable, stylish seating solutions that maintain aesthetic appeal through Australian weather conditions.
Dining Furniture
Contemporary dining sets feature tempered glass tabletops and all-weather wicker construction. Available in configurations seating 4-12 people, these collections balance practicality with sophisticated design. Commercial-grade durability makes them suitable for both domestic use and hospitality venues requiring reliable outdoor dining solutions.
Sun Lounges
Ergonomically designed sun lounges with adjustable backrests and quick-drain fabric. Constructed with marine-grade materials resistant to chlorine and UV exposure, these loungers maintain comfort and appearance in poolside environments. Available in multiple colour options to complement various outdoor decors.
Outdoor Cushions
High-density foam cushions with water-repellent, UV-resistant fabric covers. Designed to withstand Australian climate conditions while maintaining comfort and shape retention. Available in standard sizes compatible with most lounge sets or custom options for specific furniture configurations.
Wicker Storage Boxes
Weatherproof storage solutions combining functional design with aesthetic appeal. These boxes feature reinforced lids and ventilation systems to protect cushions and accessories while maintaining wicker aesthetics that complement existing furniture collections.
Questions
What delivery options are available?
We offer Australia-wide delivery with dispatch within 1-2 business days. Customers receive tracking details and can request delivery notes during checkout.
Can I return my purchase?
Yes, we provide 100% money-back guarantee within 14 days. We cover return freight costs for undamaged items in original packaging.
What warranty applies to purchases?
Domestic purchases receive 3-year structural, 1-year wicker, and 1-year cushion warranties. Commercial use has 3-month coverage for defects.
Do you price match competitors?
Yes, we match verified lower prices within 7 days of purchase and refund 5% of the difference if criteria are met.
How are damaged items handled?
Free transit insurance covers damage. We dispatch replacements within 48 hours of confirmation, including insurance for replacement items.
Reviews (4)
Vic Bhardwaj
Oct 14, 2021
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I bought this beautiful set in Aug this year and love the colour and pretty much everything about it. The reason why I didnt give more stars is Cz the seam has already starting tearing from couple of cushions and they are not that sturdy as experienced in the showroom with Ranj. They cave in a bit instead of staying firm while sitting. One would expect more from a set that costed about $4,000.00 and still within 2 months of purchase. Lets see if Ranj or someone at their showroom contacts me to make it right as per their words on the quality of their patio sets as this one hasnt lived upto
Crnjak Fam
Sep 14, 2021
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Waiting months for reply on defective cushions. I can see that they have read my messages. Just ridiculous
Leanne Adam Rmt
May 13, 2021
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Fabulous service and great quality furniture. Loved the customer service that was above standard! Parm was a delight to deal with and guided my purchase perfectly. So happy with new backyard furniture.
Anoop Khangura
Jan 11, 2021
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Id put 10 stars if I could. Recently had the pleasure of working with both Parm and Ranj! They went above and beyond my expectations. I purchased the works as they called. Definitely worth the value. Quality products which they stand by! Im a Wicker Direct customer for life and will highly recommend to all my family/friends!
