Business Details
Emergency
services
Trusted IT Solutions for Business Transformation
Mss It (MSS) is a trusted IT service provider delivering comprehensive information and communication technology solutions to businesses across Australia. With expertise in cybersecurity, business continuity, hosted solutions, and virtualisation, we offer tailored services including IT infrastructure management, managed IT services, connectivity and networking, hardware procurement, backup and disaster recovery, and overflow helpdesk support. Our team of professional service engineers and consultants operates nationwide, partnering with leading technology vendors to deliver exceptional results.Based in Perth, we prioritise high-quality service delivery and strategic, forward-thinking approaches to create cost-effective, scalable ICT solutions that meet the evolving needs of organisations. Our commitment to exceeding client expectations is demonstrated through measurable outcomes, business value, and a proven track record of successful case studies across education, local government, mining, construction, and hospitality sectors.
Services
Cybersecurity
Managed IT Services
Backup and Recovery
IT Consultation
Network Solutions
Disaster Recovery
Helpdesk Support
Project Management
Highlights and features
- We provide 24/7 overflow helpdesk support for uninterrupted IT operations.
- Our tailored cybersecurity solutions safeguard businesses against evolving cyber threats.
- We partner with global technology leaders like Microsoft, Sophos, and Cisco.
- Our team has 21+ years of global enterprise IT experience and project management expertise.
- We deliver measurable business value through customised, scalable ICT solutions.
Services
Cybersecurity
Our cybersecurity solutions protect businesses from cyber threats through tailored strategies. We implement advanced security measures to safeguard networks, data, and digital assets. Our services ensure compliance with industry standards and provide ongoing threat monitoring for Australian organisations.
Managed IT Services
We manage all IT requirements, from infrastructure to support, allowing businesses to focus on core operations. Our services include 24/7 monitoring, system maintenance, and strategic IT planning tailored to organisational needs across Australia.
Backup and Recovery
Our backup and disaster recovery services ensure business continuity through reliable data storage and recovery plans. We implement robust systems to secure critical information and restore operations swiftly after disruptions for Australian businesses.
Helpdesk Support
Our 24/7 overflow helpdesk support enhances service desk coverage for Australian businesses. We provide onshore technical assistance, resolving IT issues promptly and reducing internal team workloads through dedicated, round-the-clock support services.
Project Management
Our project management services deliver ICT solutions on time and budget. We combine technical expertise with stakeholder collaboration to implement strategic IT projects that improve operational efficiency and drive business growth across Australia.
People
Kelly Webb
Sales Director
With 21 years of global enterprise IT experience, Kelly Webb leads client relationships at MSS. Starting in technical support, he progressed through project management and consultancy to become a trusted IT advisor, delivering strategic solutions for Australian businesses.
Questions
What IT services does Managed System Services offer?
We provide cybersecurity, managed IT services, backup and recovery, network solutions, helpdesk support, and project management tailored to Australian businesses.
Do you offer 24/7 IT support?
Yes, our overflow helpdesk support operates 24 hours a day, 7 days a week, 365 days a year for uninterrupted service.
Which industries do you specialise in?
We specialise in education, local government, mining and construction, hospitality, and enterprise sectors across Australia.
How do you ensure data security?
We implement tailored cybersecurity solutions using advanced threat protection technologies and compliance frameworks to safeguard business data and networks.
Can you assist with disaster recovery planning?
Yes, we develop comprehensive backup and disaster recovery plans to ensure business continuity and rapid data restoration after incidents.
Do you provide customised IT solutions?
We design custom ICT solutions to meet specific business needs, combining strategic planning with technical expertise for measurable outcomes.
