Business Details
33 Years
experience
Emergency
services
Trusted Damage Restoration & Commercial Cleaning Services in Melbourne
At Capital Facility Services, we have been delivering comprehensive commercial cleaning, water damage restoration, mould remediation, fire damage restoration, and building maintenance services across Melbourne and Regional Victoria for over two decades. Our team combines extensive industry experience with internationally recognised certifications, including ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015, ensuring adherence to the highest standards of quality, occupational health, and environmental management. As an IICRC-certified provider with CM3 prequalification, we specialise in 24/7 emergency response, mobilising within an hour to address water, fire, and mould damage.Our approach integrates advanced techniques such as state-of-the-art drying programs, air filtration, and thermal fogging, while our network of qualified contractors enables end-to-end project management. We prioritise client satisfaction through transparent communication, detailed damage assessments, and insurance reporting, supported by a 93% customer satisfaction rating over the past five years. Our commitment to continuous improvement and eco-friendly practices ensures reliable, sustainable solutions tailored to both commercial and residential needs.
Services
Water Damage Restoration
Flood Damage Restoration
Sewage Cleaning
Mould Remediation
Fire Damage Restoration
Commercial Cleaning
Building Maintenance
Details
- Year established: 1993
Highlights and features
- 20+ years of experience in commercial cleaning and disaster restoration
- ISO-certified quality, safety, and environmental management systems
- IICRC-certified technicians with 10+ years of accreditation
- 24/7 emergency services with 1-hour response across Melbourne
- Eco-friendly processes and 93% customer satisfaction rating
Associations and certifications
- ISO 9001:2015
- ISO 45001:2018
- ISO 14001:2015
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
- CM3 prequalified
What people say
24/7 emergency response
Professional mould removal
Insurance reporting support
Quick resolution
Trained technicians
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies with rapid 1-hour response across Melbourne. Using professional extraction and state-of-the-art drying programs, we mitigate secondary damage risks like mould growth. Certified technicians conduct detailed assessments, create tailored drying plans, and provide insurance reporting. Services cover commercial and residential properties, ensuring structural integrity and hygiene compliance.
Mould Remediation
Certified mould remediation specialists handle contamination with containment, air filtration, and safe removal. We identify moisture sources, perform lab testing if required, and reinstate affected areas post-removal. Our process includes thermal fogging for odour elimination and compliance with IICRC standards, ensuring health safety and long-term prevention.
Fire Damage Restoration
Fire damage restoration includes demolition, soot cleaning, and smoke odour elimination using dry sponges and thermal fogging. We coordinate structural repairs, content inventory, and insurance reporting. Our 7-step process ensures compliance with ISO standards, restoring properties to pre-loss conditions while managing hazardous materials safely.
Commercial Cleaning
Specialised commercial cleaning programs cater to healthcare, education, and industrial sectors. Services include disinfection, hard floor maintenance, and emergency biohazard cleaning. We align with client schedules, ensuring minimal disruption and adherence to OH&S protocols, supported by a 20-year track record in facility management.
Building Maintenance
Building maintenance focuses on post-damage reconstruction, including plastering, painting, and plumbing. We project-manage reinstatement using a network of licensed contractors, ensuring seamless repairs for water, fire, or mould-affected structures. Services integrate with restoration programs for end-to-end client solutions.
People
Jerry Lazaris
Founder & Director
Jerry has over 20 years in facility management, holding qualifications in asset management and building construction. He oversees business operations and client relations, leveraging expertise in commercial cleaning contracts with major corporations.
Helen Mavrokefalos
Business Development Manager
Helen brings nearly two decades of corporate marketing experience, focusing on quality processes and client proposals. She drives business growth and tender submissions, ensuring compliance with safety and environmental standards.
Questions
What areas do you service?
We operate across Melbourne and Regional Victoria, providing 24/7 emergency services with 1-hour response times in metropolitan areas.
Are you certified for mould remediation?
Yes, we are IICRC-certified mould remediation providers, following strict industry standards for safe and effective removal.
Do you handle insurance claims?
We provide detailed damage assessments and reports to support insurance claims, working directly with assessors for seamless processing.
What emergency services are available?
Our 24/7 emergency team responds to water, fire, and mould damage within an hour, ensuring rapid mitigation of risks.
How do you ensure service quality?
We adhere to ISO-certified management systems and conduct regular staff training, equipment upgrades, and client feedback reviews.
Can you assist with commercial contracts?
Yes, we offer tailored cleaning and maintenance programs for commercial clients, including healthcare, education, and industrial sectors.
Reviews (6)
Joanna Turnbull
Oct 11, 2021
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Positive:Professionalism,Responsiveness,Value
We used Capital for their Covid 19 Disinfection cleaning. They were out onsite within 2 hours and did both the surfaces and fogging to areas. Really responsive. Covered all the areas we needed. Their customer service was excellent too. Hightly recommend.
We used Capital for their Covid 19 Disinfection cleaning. They were out onsite within 2 hours and did both the surfaces and fogging to areas. Really responsive. Covered all the areas we needed. Their customer service was excellent too. Hightly recommend.
Steve Mastropoulos
Jun 14, 2021
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Positive:Professionalism,Punctuality,Quality,Value
A sewage overflow caused a big mess. The guys from Capital took it in their stride and cleaned it all up, removing contaminated items that could not be saved. Within hours our home was back to normal. Huss was great and hardworking in a very testing environment.
Services:Sewage cleanup,Water damage cleanup
A sewage overflow caused a big mess. The guys from Capital took it in their stride and cleaned it all up, removing contaminated items that could not be saved. Within hours our home was back to normal. Huss was great and hardworking in a very testing environment.
Services:Sewage cleanup,Water damage cleanup
Angela Giokas
May 19, 2021
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Positive:Professionalism
When I receive good service I like to let other people know. Shout out to Jerry and Huss. We had a water leak and Capital facility services provided a damage assessment report and helped us with our insurance company to fix the problem. Thanks for your great work, guidance and making the process easy.
Service:Water damage cleanup
When I receive good service I like to let other people know. Shout out to Jerry and Huss. We had a water leak and Capital facility services provided a damage assessment report and helped us with our insurance company to fix the problem. Thanks for your great work, guidance and making the process easy.
Service:Water damage cleanup
Liz Baker Cheng
May 14, 2021
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I engaged Capital Facility Services to treat some mould and water i found at my home. I was extremely impressed from my first interaction with their office staff. Suzie was very knowledgeable and displayed empathy as I was very overwhelmed during the call. She explained the process of the initial assessment through to works being competed and scheduled their senior technician to attend. Jerry visited my home and was very thorough. His professionalism and his ability to explain the cause and the method to repair the damage was very comforting as I then knew this company knew what they were doing
Tim Dalton
May 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I found mould in my house and Capital came to fix the problem. They removed all the mould. I was very happy with the service they provided and also with he communication from their office. I definitely recomend Capital whether the job is big or small, their team can hadle it.
Service:Mould inspection
I found mould in my house and Capital came to fix the problem. They removed all the mould. I was very happy with the service they provided and also with he communication from their office. I definitely recomend Capital whether the job is big or small, their team can hadle it.
Service:Mould inspection
Jodie Theets
May 04, 2021
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Huss and the other technician took control and cleaned and dried our wet carpet. They discovered mould issues and showed them to us and explained what had to be done. They built a containment and kept our kids same from toxic mould issues until all the mould was removed. They where true gems and we are thankful they were there to help us. Thanks from all of the Theets!
