Business Details
29 Years
experience
Emergency
services
Professional Water & Mould Damage Restoration Services
Magic Wand Restoration & Cleaning is a family-owned business established in 1997, dedicated to providing professional cleaning and loss recovery services across northern Tasmania. With over 25 years of experience, we specialise in water damage mitigation, mould remediation, carpet cleaning, odour removal, and end-of-lease cleaning. Our mission is to respond swiftly to property damage, recover belongings, and provide relief during challenging times.As a preferred contractor for insurance companies and property managers, we combine advanced structural drying techniques with Woolsafe-approved methods to ensure quality outcomes. Our team's extensive training, including certifications from Murdoch University and the IICRC, ensures expertise in addressing complex restoration challenges while maintaining a client-centric approach.
Services
Carpet Cleaning
Water Damage
Mould Remediation
Odour Removal
End Of Lease Clean
Details
- Year established: 1997
Highlights and features
- We offer 25+ years of family-owned expertise in property restoration.
- Our team uses advanced structural drying and moisture detection technology.
- We provide 24/7 emergency response for urgent water damage situations.
- Certified technicians trained by Murdoch University and IICRC standards.
- Award-winning carpet cleaning with eco-friendly low-moisture methods.
Associations and certifications
- Woolsafe
- QBE Insurance
What people say
Timely efficient way
Prompt professional
Excellent communication
Carpet looks great
Fantastic service
Services
Water Damage
Our water damage restoration service addresses emergencies from plumbing failures or weather events. Using thermal imaging and moisture meters, we identify hidden dampness and deploy portable drying equipment. Technicians trained in advanced structural drying restore properties to pre-damage condition while preventing mould growth. This service covers residential and commercial properties across northern Tasmania.
Mould Remediation
Specialised mould remediation tackles health risks and structural damage from fungal growth. Our IICRC-certified team conducts thorough inspections, containment, and removal using industry-approved protocols. Post-remediation testing by independent hygienists ensures complete elimination. We address both visible mould and airborne spores to create healthier indoor environments in homes and offices.
Carpet Cleaning
Low-moisture carpet cleaning uses eco-friendly methods to deep-clean while minimising drying time. Woolsafe-approved technicians apply protective treatments and deodorisers during each service. We offer per-square-metre pricing and sell maintenance products for spill prevention. This service extends carpet lifespan while maintaining indoor air quality through reduced moisture retention.
End Of Lease Clean
End-of-lease cleaning ensures properties meet landlord requirements for bond return. Our detailed process covers all areas to professional standards required by property managers. Drawing from fire and mould remediation experience, we achieve hygienic results exceeding typical cleaning expectations. Services include private bookings and partnerships with property management teams.
Odour Removal
Odour removal targets persistent smells from pets, mould, or organic sources. We identify root causes through source mapping and apply thermal fogging, ventilation, or disinfecting treatments. For severe cases, invasive measures address embedded contaminants. This service restores fresh indoor environments by eliminating both odours and their underlying causes in residential and commercial spaces.
Questions
What areas do you service?
We cover northern Tasmania from Strahan on the west coast to Swansea on the east coast and south to Ross.
Are your services available after hours?
Yes, we provide 24/7 emergency response for water damage and urgent restoration needs.
Do you work with insurance companies?
We are a preferred supplier for insurance companies and handle claims directly with loss adjustors.
How do you handle mould testing?
We collaborate with independent hygienists for air and surface sampling to verify complete mould removal.
What carpet cleaning method do you use?
We use low-moisture cleaning (LMC) for faster drying and Woolsafe-approved techniques for fabric care.
Can you assist with end-of-lease cleaning requirements?
Our bond cleaning service meets property manager standards and includes detailed inspections for landlord satisfaction.
Reviews (4)
Allison Barber
Jul 07, 2021
Report
I will be surprised if this review remains up, I would not recommend this business base purely on dealing with whom I can only assume is the owner. The job was sent to them from an insurance company they where required to call with in 2 days, they did not do this, I had to chase them up only to be told abruptly and quiet rudely that they would not… drive 15 minutes to even look at the job on the amount insurer is paying and want more money apparently it's what happens, they tell the insurer its not enough (without even sighting the job) and they get more, this tactics must have been successful
FrostHD
Jun 04, 2021
Report
I hired Magic Wand to complete an end of lease/carpet clean in January 2021, I had an issue with this service as they had not met realestate requirements. The owner of the company ignored my phone calls and emails regarding this issue, only answering when I called from a different number. The owner spoke rudely to me, at first refusing to fix the issue. When the issue had finally been resolved, I emailed Magic Wand regarding an invoice and payment method. I received no response, and never received an invoice. Six months later, I received an email from the realestate I had previously been with
Amanda Skeggs
Dec 05, 2020
Report
Positive:Professionalism,Punctuality,Responsiveness
Fantastic service. Arrived on time. Explained what he was doing. Would use them again should the need arise.
Fantastic service. Arrived on time. Explained what he was doing. Would use them again should the need arise.
Sally Innes-Wayling
Nov 30, 2020
Report
I had a really dirty carpet, from which I thought the stain would never be lifted. I was so pleased with the results; a clean and fragrant carpet. Highly recommend!
