Business Details
46 Years
experience
Emergency
services
Trusted Plumbing & Electrical Services in Newcastle, Canberra & Across Australia
The Plumbing & Electrical Doctor has been a trusted name in Australian plumbing and electrical services since the early 1980s. Founded in Canberra, we expanded nationally while maintaining our commitment to quality, reliability, and customer satisfaction. With over 40 licensed professionals across Newcastle, Canberra, the Central Coast, Hunter Valley, Lake Macquarie, and Port Stephens, we deliver 24/7 emergency services and upfront pricing with no hidden costs. Our team utilises advanced technology for efficient solutions, from blocked drains to hot water systems, ensuring defect-free materials and lifetime workmanship guarantees.We prioritise punctuality, transparency, and thorough post-service cleanup, standing by our promise to match written quotes and provide fixed pricing. As a family-owned business, we combine decades of experience with a customer-centric approach, earning the trust of communities through honest, local expertise.
Services
Blocked Drains
Hot Water Systems
Electrical Services
Gas Fitting
Drain Relining
Emergency Plumbing
Ceiling Fan Installs
Smoke Alarms
Power Point Installs
Home Automation
Details
- Year established: 1980
Highlights and features
- Trusted for 40+ years as a family-owned, local business with generational expertise.
- Fully qualified, insured tradies who meet Australian standards and safety codes.
- Advanced tools for fast, accurate plumbing fixes, including CCTV drain inspections.
- Fixed pricing with no hidden surprises, guaranteed before work begins.
- 24/7 availability, including weekends and public holidays, for urgent needs.
Associations and certifications
- NSW License Number: 153563C
- ACT License Number: 2014334
What people say
Prompt and efficient
Excellent communication
Professional and courteous
No mess left behind
Highly recommended
Services
Blocked Drains
Our experts swiftly clear blocked drains using high-pressure water jetters and CCTV cameras. Services include drain relining, sewer repairs, and stormwater solutions. We handle residential and commercial properties, ensuring no mess and minimal disruption. Trusted for over 40 years, we offer 24/7 emergency support and upfront pricing.
Hot Water Systems
We install, repair, and replace electric, gas, solar, and heat pump hot water systems. Our licensed plumbers ensure compliance with Australian standards, offering lifetime guarantees on workmanship. Same-day service and free inspections are available, with expert advice tailored to your home's needs and energy efficiency goals.
Electrical Services
From switchboard upgrades to full home rewiring, our certified electricians deliver safe, code-compliant solutions. Services include smoke alarm installation, power point repairs, and emergency electrical fault fixes. We prioritise prompt, professional service with clear pricing and no hidden costs, operating 24/7 for urgent needs.
Gas Fitting
We provide gas line installations, appliance repairs, and leak detection services. All work adheres to strict safety standards, ensuring compliance with Australian regulations. Our team handles residential and commercial projects, offering transparent quotes and lifetime guarantees on installations and repairs.
Drain Relining
Our trenchless drain relining technology fixes broken pipes and tree root intrusions without excavation. This minimally invasive method restores pipeline integrity quickly, reducing costs and property disruption. Ideal for residential and commercial properties, its a durable solution backed by our lifetime workmanship guarantee.
People
Joe Evers
Owner/Operator
With over 25 years of experience, Joe Evers leads The Plumbing & Electrical Doctor's Newcastle branch. He joined the company in the mid-1990s, rising from apprentice to managing a team of 10 before expanding to Canberra. His expertise in plumbing and electrical systems ensures high standards of service and customer satisfaction.
Questions
What are the most common causes of blocked drains?
Hair, grease, food scraps, tree roots, and 'flushable' wipes commonly cause blocked drains, leading to slow drainage or complete blockages.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services, including weekends and public holidays, for urgent issues like burst pipes.
How much does it cost to unblock a drain?
Prices start from $99, depending on blockage severity. We provide upfront pricing before starting any work.
Are your tradespeople licensed and insured?
Yes, all our plumbers and electricians are fully licensed and insured, meeting strict Australian safety and compliance standards.
Do you offer warranties on your work?
We stand by our work with lifetime guarantees on materials and workmanship for your peace of mind.
Can you repair both gas and electric hot water systems?
Yes, our specialists handle all hot water systems, including gas, electric, solar, and heat pump installations and repairs.
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Reviews (7)
Reece Cummings
Sep 12, 2021
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Booked someone to come look at my dishwasher. Asked upfront about the costs and was told there was a $40 dollar travel fee. The website advertises there are no hidden costs, and upfront quotes. The tech looked at the dishwasher and couldn't do anything and charged a $250+ "diagnostic fee" AFTER they took a look. I've no problem with a fee being charged, but I do have a problem with misleading advertising and hidden costs. If this fee was to be charged regardless of work, then it should have been quoted.
Alix Smith
Jun 18, 2021
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Company was quick to send Gerhard out in a reasonable time frame so we weren't waiting around for a large window of time on our weekend. Very professional and quickly fixed the issue the same day. We paid a little extra for the weekend, but well worth it for the efficiency and quality of service. Strongly recommend, will use again if needed.
Adele Morrison
Feb 06, 2021
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Critical:Professionalism
This company did plumbing work for our neighbours and spent the whole week swearing loudly out on the verge.
This company did plumbing work for our neighbours and spent the whole week swearing loudly out on the verge.
Megan Millar
Jan 19, 2021
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Punctual - quality service - friendly - cost effective
I called the plumbing and electrical doctors to come and remove an item that had gone down our bathroom drain.
Jeremy came on time and quickly removed the item. He then took the time to explain how our plumbing system worked and did a check of our water systems. Highly recommend this business and thank you!
I called the plumbing and electrical doctors to come and remove an item that had gone down our bathroom drain.
Jeremy came on time and quickly removed the item. He then took the time to explain how our plumbing system worked and did a check of our water systems. Highly recommend this business and thank you!
Liz Hart
Aug 20, 2019
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Third time using them and always fast, great service and a great price. Very happy with what Ive had done and excellent service to go with it. Highly recommend.
Kris Grover
Dec 29, 2018
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Initially I had issues this morning but they have gone out of their way today to resolve the problem to the satisfaction of both sides. They have done both plumbing and electrical work for me in the last couple of months and I have been more than satisfied with their work.
Kris
Kris
Dan Personal Email
Oct 03, 2018
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I can highly recommend the Plumbing Doctor. Their staff were extremely friendly and personable to deal with. The serviceman who came to my house went out of his way to try to help solve my plumbing issues. I will be recommending these guys to others in the future.
