Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Trusted 24/7 Plumbing Services on the Gold Coast
DCM Plumbing is a family-owned and operated business serving the Gold Coast since 2002. With over 37 years of combined experience, we specialise in emergency plumbing, blocked drains, hot water systems, and comprehensive plumbing maintenance. Our team prioritises customer satisfaction through 24/7 availability, upfront pricing, and a commitment to quality service. Recognised with the 2024 Australian Achiever Award for Building Services & Supplies, we uphold industry standards through QBCC licensing and membership in the Master Plumbers Association of Queensland. Our free plumbing health checks and 1500+ 5-star reviews reflect our dedication to reliability, transparency, and community trust. 
Services
Emergency Plumbing
Blocked Drains
Hot Water Repairs
Burst Pipe Repairs
Plumbing Maintenance
Details
- Year established: 2002
Highlights and features
- 37+ years of combined plumbing experience
- 24/7 emergency services with no call-out fees
- Free plumbing health checks with every visit
- Award-winning service with 1500+ 5-star reviews
- QBCC licensed and Master Plumbers Association members
Associations and certifications
- Master Plumbers Association of Queensland
- QBCC (Queensland Building and Construction Commission)
What people say
Prompt service
Friendly plumbers
Reliable repairs
Excellent workmanship
No hidden fees
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses burst pipes, blocked drains, and hot water failures across the Gold Coast. With same-day response and no call-out fees, we resolve critical issues promptly. Customers praise our rapid attendance and professional solutions for residential and commercial properties.
Blocked Drains
Specialising in blocked toilet and drain solutions, we use CCTV inspections and advanced techniques to clear obstructions efficiently. Our Gold Coast team handles residential and commercial drainage emergencies, backed by 1500+ 5-star reviews for reliability and effectiveness.
Hot Water Repairs
We repair and replace hot water systems, including Aquamax units with 10-year warranties. Our technicians ensure compliance with AS3500 standards, offering upfront pricing starting from $1350. Free inspections identify potential issues before emergencies occur.
Burst Pipe Repairs
Burst pipe emergencies require immediate action to prevent property damage. Our 24/7 team locates leaks using advanced detection tools and performs rapid repairs. Customers highlight our prompt response times and thorough solutions for both residential and commercial properties.
Plumbing Maintenance
Preventative maintenance includes free plumbing health checks, leak detection, and system inspections. We examine toilets, taps, showers, and drainage systems during every visit, providing detailed reports to extend the lifespan of plumbing infrastructure.
People
Dean Mathews
Plumber
Experienced plumber with over 15 years in residential and commercial plumbing. Specialises in emergency repairs and drainage solutions across the Gold Coast.
Tayte Rizzi-Lutgerink
Plumber
Skilled in hot water systems and burst pipe repairs, Tayte brings technical expertise and customer-focused service to DCM's operations.
Blake Woods
Plumber
Specialises in plumbing maintenance and leak detection, with a focus on preventative solutions for residential properties.
Preston Marsters
Plumber
Experienced in commercial plumbing projects, Preston ensures compliance and efficiency for large-scale installations and repairs.
Brooklyne Rizzi
Customer Service
Coordinates emergency bookings and client communications, ensuring timely responses and clear updates for all service requests.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services across the Gold Coast with no call-out fees for urgent issues like burst pipes or blocked drains.
What areas do you service?
We service the entire Gold Coast region, including Burleigh Heads, Mermaid Beach, Robina, Varsity Lakes, and surrounding suburbs.
Are your plumbers licensed and insured?
Yes, all our plumbers are QBCC licensed and fully insured, with membership in the Master Plumbers Association of Queensland.
Do you provide free inspections?
Yes, we offer a free plumbing health check with every visit, including water pressure readings and system assessments.
What payment methods do you accept?
We accept major credit cards and bank transfers. Payment terms can be discussed prior to service commencement.
How much does a hot water system cost?
Hot water system installations start from $1350, including compliance with AS3500 standards and 10-year warranties on Aquamax units.
Reviews (7)
Rick Davison
Jan 18, 2022
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Karl and Peter were fantastic, great communication l, friendly and very helpful, neat tidy and knowledgeable. Will definitely use DCM again and will recommend to friends who ever require plumbers.
Heather Buttery
Jan 17, 2022
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Karl and Peter came and fixed up some piping and some other things , they worked hard and did a great job . They explained everything to us and they were such friendly guys . I would definitely recommend them to others
Junko T.
Jan 17, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Karl arrived on time and explained everything what he does and pricing clearly. He did his job timely manner and our issue was resolved within one hour. Highly recommended company.
Service:Unclog drain
Karl arrived on time and explained everything what he does and pricing clearly. He did his job timely manner and our issue was resolved within one hour. Highly recommended company.
Service:Unclog drain
Greg Childs
Jan 07, 2022
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Positive:Professionalism
Sam and Jackson were well mannered and professional. DCM have always been our plumber of choice efficient and always helpful. Thanks again to the team @ DCM
Sam and Jackson were well mannered and professional. DCM have always been our plumber of choice efficient and always helpful. Thanks again to the team @ DCM
Guy Ranger
Dec 25, 2021
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Positive:Professionalism,Quality,Value
Called up DCM this morning and they had Karl out at our place mid afternoon. His service was exceptional and it was an absolute pleasure to not only deal with Karl but the DCM team again. This is third time I have them and I couldnt recommend them any more! I will happily recommend them to anyone I know. Thank you DCM
Services:Find & repair leak,Unclog drain
Called up DCM this morning and they had Karl out at our place mid afternoon. His service was exceptional and it was an absolute pleasure to not only deal with Karl but the DCM team again. This is third time I have them and I couldnt recommend them any more! I will happily recommend them to anyone I know. Thank you DCM
Services:Find & repair leak,Unclog drain
Pino Mama
Dec 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Karl was very professional, knowledgeable and friendly. He made the whole plumbing experience very pleasant for me and for my 3 little kids who were constantly going around after him investigating together :) Absolutely great service from the first phone call to the job done. Thank you!!
Karl was very professional, knowledgeable and friendly. He made the whole plumbing experience very pleasant for me and for my 3 little kids who were constantly going around after him investigating together :) Absolutely great service from the first phone call to the job done. Thank you!!
Mauz OKeeffe
Dec 19, 2021
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Karl was very prompt and courteous. Replaced my unit very efficiently and quick. Would certainly recommend DCM and Karl. Pleasure to deal eith. Maureen Okeeffe
