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Business Details
We are a locally owned and familyoperated plumbing, gas and hotwater business based in St Georges Basin. With over 30 years of licensed experience (Lic 30209c) we have built a reputation for professionalism and quality service. Our team serves Nowra, Jervis Bay and surrounding towns, delivering prompt and reliable solutions. We specialise in hotwater installations, gas pipe work, drain clearing and comprehensive plumbing repairs. Our technicians are fully qualified, adhere to Australian standards, and conduct thorough testing on every job. We respond to emergency calls, even on public holidays, ensuring minimal disruption for our clients.

Sameday hotwater system replacement and removal of old units is a standard offering. Transparent, competitive pricing and detailed documentation underpin our commitment to honesty. A 4.9 Google rating reflects the high level of client satisfaction we consistently achieve. We strive to develop longterm relationships based on trust, reliability and ongoing maintenance support. Our goal is to provide costeffective, lasting solutions that give homeowners peace of mind.
Highlights and features
  • We have over 30 years of licensed plumbing experience.
  • Our Google rating is 4.9, reflecting client satisfaction.
  • We install new hotwater systems same day, removing old units.
  • Our emergency service responds next morning, even on public holidays.
  • We provide transparent, competitive pricing for all residential projects.
Services
Hot water replacement
We replace ageing or faulty hotwater systems with modern, energyefficient units. Our team assesses the existing setup, recommends the best model, and handles full installation. Clients benefit from sameday service, proper disposal of the old unit, and a warrantybacked system.
Gas installations
We perform safe, licensed gas pipe installations for new appliances or upgrades. Our certified technicians follow Australian standards, conduct pressure tests, and obtain necessary approvals for safety. Homeowners receive a fully compliant system, detailed documentation, and lasting peace of mind.
Drain repairs
We clear blocked or damaged drains quickly using CCTV inspection and highpressure jetting. Our specialists locate the issue precisely, then repair or replace pipe sections as needed. Customers enjoy restored flow, prevented water damage, and a fully guarantee on workmanship.
Plumbing repairs
We address leaks, burst pipes, and faulty fixtures with promptly executed, professional repairs. Our licensed plumbers diagnose the problem, replace worn components, and test thoroughly for durability. Homeowners benefit from reduced water waste, restored pressure, and a complete satisfaction guarantee.
Hot water repairs
We efficiently diagnose and fix malfunctioning hotwater systems, restoring reliable hot supply and efficiency. Our technicians thoroughly test thermostats, pressure valves, and heating elements to pinpoint faults. Clients receive prompt repairs, safety verification, and a full warranty on replaced parts.
Reviews (5)
Jose Santo
Jan 20, 2020 Report
Done job...expected to be lifted of the ground the problem can be rectified...with what problem and magistrates...hope for the best i was not impressed the way it was put one the ground please i asked to rectify the problem..i was told would have cost extra...so i have no to put up with it for the life of it on the rusty side very desapointed
Sharnee Bush
Dec 14, 2019 Report
Fantastic, On time, lots of fiddly installs and disconnects was not a drama, Very easy to deal with, Highly recommended.
Samantha Howard
Oct 03, 2019 Report
Rob the plumber came by within one hour of my hot water tank emergency and had a new one installed and perfect that same day!!! I found him very professional and knowledgeable and he explained everything very well. I was also happy with the price as everything was included in the quote. Unbeknownst to me there are a lot of hidden extras in the job which werent quoted with other companies. Also THANK god I can have a shower in winter without turning blue!
Kathryn Mitchell
Sep 10, 2019 Report
Positive:Punctuality,Quality,Responsiveness
Highly recommend Robert and Bay & Basin Plumbing. He's helped us several times in the past with tree roots bursting pipes in the yard (even when we were out of town) and has just installed a new hot water system within an hour of us calling. Very reliable, professional service.
Joanne McGladdery
Jun 07, 2019 Report
Just like to thank Robert from Bay & Basin Plumbing, after having major issues with our pipes after a build, having the companys plumbers return numerous times with no fix in sight, Robert has fixed our problems quickly, efficiently and professionally. We would highly recommend Robert and will definitely use his business for any more needs. Thank you so much the difference is amazing *****