Business Details
Trusted Plumbing & Gas Services in Cairns
We are a family-owned and operated company that began with Ben outside on tools and Chanea in the office on the keyboard. What started off as a sole trader venture has now grown into a nationally recognised company, with an ever-expanding team who plumb the nation. We support the communities in which we work, endeavouring to consistently complete all work to the highest standard. Here at Tonon, we win as a team, conducting ourselves with integrity, honesty, and respect. Teamwork really does make the dream work. Our commitment to excellence extends to every project, whether residential, commercial, or civil.We prioritise safety, precision, and environmental responsibility in all our services, including hydrovac excavation and caravan gas certification. Our dedication to innovation ensures we utilise state-of-the-art equipment, such as our 4500L Hydrovac Truck, to deliver efficient and reliable solutions. By supporting local clubs and activities, we invest in the future of Cairns and the communities we serve. Our reputation as a trusted partner in plumbing and gas services is built on years of experience, client-focused service, and a passion for quality craftsmanship.
Services
Commercial Plumbing
Residential Plumbing
Hydrovac Excavation
Caravan Gas Certification
Septic System Services
Drainage Solutions
Gas Line Installation
Water Supply Systems
Highlights and features
- We are a family-owned business with a national reputation for excellence.
- Our team utilises state-of-the-art equipment like our 4500L Hydrovac Truck.
- We prioritise safety, precision, and environmental responsibility in all projects.
- Our services support local communities through sponsorships and partnerships.
- We provide tailored solutions for residential, commercial, and civil plumbing needs.
Services
Commercial Plumbing
We specialise in comprehensive commercial plumbing solutions tailored to businesses and large-scale projects. Our services include installations, repairs, sewer systems, and gas line maintenance. With expertise in new constructions and renovations, we ensure compliance, durability, and efficiency for educational facilities, service stations, and community housing developments.
Hydrovac Excavation
Our state-of-the-art 4500L Hydrovac Truck provides safe, non-destructive excavation using high-pressure water and vacuum technology. Ideal for utility locating, slot trenching, and debris removal, this method minimises damage to underground infrastructure while accelerating project timelines. Its an environmentally friendly alternative to traditional digging for civil and commercial sites.
Caravan Gas Certification
We offer expert gas compliance services for caravans and camper trailers in Queensland. Our certified technicians perform thorough inspections and testing to ensure safety and regulatory compliance. This includes verifying gas components, issuing compliance plates, and providing documentation required for registration, giving travelers peace of mind during their journeys.
Residential Plumbing
Our residential services cover leak repairs, hot water system replacements, drain inspections, and septic system maintenance. We prioritise quick, friendly service for homeowners and property managers, ensuring reliable solutions that prevent disruptions. Backflow testing and water reruns are also part of our comprehensive offerings for Cairns-based clients.
Septic System Services
We provide professional septic tank inspections, pumping, and repairs for residential and commercial properties. Our team ensures systems operate efficiently, preventing environmental contamination and costly failures. Services include locating septic tanks, assessing tank integrity, and advising on maintenance schedules to prolong system lifespan.
Questions
What areas do you service?
We operate Australia-wide with a base in Cairns, Far North Queensland, serving residential, commercial, and civil clients.
Do you handle emergency plumbing repairs?
We prioritise urgent issues but do not offer 24/7 emergency services. Contact us during business hours for prompt assistance.
What certifications do you hold?
We are an ABN-registered company with qualified plumbers and gas fitters adhering to Australian safety and compliance standards.
Can you assist with caravan gas certification for QLD registration?
Yes, we provide full gas compliance inspections and documentation required for caravan registration in Queensland.
What makes your hydrovac excavation unique?
Our hydrovac method uses water and vacuum technology to safely expose utilities, reducing environmental impact and damage risks compared to traditional digging.
Reviews (7)
Matt Bogart
Sep 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Awesome service, best crew in Cairns. Excellent communication, super responsive and get the job done as quickly and cost efficiently as possible without cutting any corners. Cant recommend them highly enough
Service:Sewer repair
Awesome service, best crew in Cairns. Excellent communication, super responsive and get the job done as quickly and cost efficiently as possible without cutting any corners. Cant recommend them highly enough
Service:Sewer repair
Lisa R.
Sep 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Can't thank Ben and his team enough for restoring hot water to our house especially at short notice! We appreciate such quality service given it's hard to come across these days! Highly recommend! Tonon plumbing will def be our go to for any future plumbing needs! Thanks heaps Ben!
Service:Outdoor system repair
Can't thank Ben and his team enough for restoring hot water to our house especially at short notice! We appreciate such quality service given it's hard to come across these days! Highly recommend! Tonon plumbing will def be our go to for any future plumbing needs! Thanks heaps Ben!
Service:Outdoor system repair
Andrew Evans
Jan 23, 2021
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I have used Ben and the team for several jobs and have in turn recommended them to other clients. Pleased to say that the level of service and quality of work is the same with each visit and the value for money is evident in each visit. Thanks Ben, I will continue to put your name forward when asked.
Drew Dibden
Jan 04, 2021
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Positive:Quality,Responsiveness,Value
I also run my own business so I know as much as everyone else does in the way that you need other reliable contractors and I believe the team at Tonon plumbing and gas provide not only quality work but quality service. Give Ben a call and he will be able to help you with any of your plumbing and gas fitting needs.
I also run my own business so I know as much as everyone else does in the way that you need other reliable contractors and I believe the team at Tonon plumbing and gas provide not only quality work but quality service. Give Ben a call and he will be able to help you with any of your plumbing and gas fitting needs.
L. P.
Dec 30, 2020
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HUGE Thankyou to Ben and the team from Tonon Plumbing and Gas! They completely understood the scope of works and also identified and rectified additional issues that were found during the initial inspection. This was done with complete transparency and clear and concise communication. At no stage were we unaware of the intent of the works and we were very impressed with the level of professionalism and tradesmen ship. HIGHLY RECOMMENDED.
thankyou again for your help
thankyou again for your help
Barb Lamont
Oct 08, 2020
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Hello to all needing a great Plumber. I have just had a serious problem that I was terrified was going to be sooo expensive fixed with the minimum of fuss and at a price that was fantastic. Bens knowledge and expertise sorted the problem, bought in all the right gear, kept me informed so I knew exactly what was going on, cleaned up the dreadful mess the blockages made and followed up with a report so I knew what was done. His office, when I first rang was polite, helpful and attended to my problem immediately. Gorgeous woman. So all in all Im absolutely thrilled with Tonon Plumbing and they
Dylan Copeland
Sep 19, 2020
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Positive:Punctuality,Quality,Responsiveness,Value
Copeys Plumbing has worked along side Ben and his team on multiple job sites. From prompt friendly service to high quality work every aspect was very professional & prompt. Definitely recommend Tonon plumbing & gas! Look forward to working along side Ben and his team in the future.
Copeys Plumbing has worked along side Ben and his team on multiple job sites. From prompt friendly service to high quality work every aspect was very professional & prompt. Definitely recommend Tonon plumbing & gas! Look forward to working along side Ben and his team in the future.
