Business Details
15 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Sydney Plumber for Emergency and Routine Services
Pure Plumbing Professionals has been delivering expert plumbing solutions across Sydney since 2011. Our locally-owned business prioritises punctuality, transparency, and exceptional service, with a team of 22 skilled professionals handling residential, commercial, and industrial needs. We guarantee upfront pricing, no hidden fees, and a $5 discount for every 5 minutes of lateness. Our commitment to ongoing training ensures technical excellence, while our 24/7 emergency response and advanced technologies like CCTV drain inspections set us apart. Recognised by the Local Business Awards, we combine modern efficiency with traditional values of respect, fairness, and community service. 
Services
Plumber
Drainage Solutions
Hot Water
Gas Fitter
Emergency Plumber
Electrician
Pipe Relining
Stormwater Drainage
Commercial Plumbing
Gas Compliance
Details
- Year established: 2011
Highlights and features
- 14+ Years Experience delivering quality plumbing services across Sydney
- Proudly Local Experts with in-depth knowledge of Sydney's plumbing needs
- 24/7 Emergency Response with rapid service for urgent plumbing issues
- Payment Made Easy with multiple options including 0% interest plans
- Advanced Tech & Specialist Services including pipe relining and CCTV inspections
Associations and certifications
- Local Business Awards
What people say
Arrived on time
Clean workspaces
Transparent pricing
Expert technicians
24/7 availability
Services
Emergency Plumber
Our certified emergency plumbers respond to urgent issues like burst pipes, gas leaks, and blocked drains across Sydney 24 hours a day. With rapid response vehicles and mobile EFTPOS machines, we resolve critical problems immediately while guaranteeing punctuality. Our team handles residential and commercial emergencies with the same urgency and technical expertise.
Drainage Solutions
We provide comprehensive drainage management including stormwater systems, pipe relining, and CCTV inspections. Our specialists address residential and commercial drainage issues like flooding, erosion, and blocked drains using advanced techniques. Services include French drains, trench drains, and sustainable water management solutions tailored to Sydney's climate conditions.
Gas Fitter
Our licensed gas fitters handle installations, repairs, and compliance checks for residential and commercial gas systems. Services include appliance connections, leak detection, and safety certifications for cooktops, heaters, and hot water systems. We ensure all work meets Australian safety standards with proper documentation and compliance certificates provided.
Hot Water Systems
We supply, install, and repair all hot water system types including solar, gas, electric, and heat pump models. As authorised dealers for major brands like Bosch and Rheem, we offer competitive pricing and expert servicing. Our team handles emergency repairs, system replacements, and energy efficiency upgrades with upfront cost estimates.
Electrician
Our licensed electricians provide 24/7 emergency repairs, switchboard upgrades, and appliance installations. Commercial services include lighting design, data cabling, and safety compliance. We offer electrical inspections, EV charging station installations, and preventative maintenance programs while guaranteeing transparent pricing and workmanship.
People
Jerram Chippindale
Owner
Founder of Pure Plumbing Professionals with over 20 years in the industry. Prioritises punctuality and customer service, establishing the company's 'arrive on time or pay you' guarantee. Leads with a commitment to technical excellence and community values.
Brett Ronan
Field Manager
20-year veteran of the plumbing industry with extensive field management experience. Works closely with Jerram to maintain service standards and operational efficiency. Ensures consistent quality across all customer interactions and technical work.
Suzie Stone
Office Manager
8-year team member managing operations, job dispatching, and client communications. Coordinates between field technicians and customers to ensure smooth service delivery. Maintains organisational excellence in scheduling and invoicing processes.
Martin Commercial/Industrial Senior Plumber
Senior Plumber
Specialist in commercial plumbing with expertise in strata and construction projects. Known for tackling complex installations and repairs. Provides tailored solutions for industrial clients while maintaining strict compliance standards.
James Yoo
Residential Senior Plumber
Drainage expert and energy efficiency advocate with focus on residential solutions. Specialises in heat pump installations and government rebate programs. Combines technical skill with clear communication about sustainable plumbing options.
Questions
What areas does Pure Plumbing Professionals service?
We service all Sydney metropolitan areas including Northern Suburbs, CBD, Eastern Suburbs, and Northern Beaches with emergency services available across NSW.
Do you offer 24/7 emergency plumbing services?
Yes, our 24/7 emergency team responds to urgent plumbing issues including burst pipes, gas leaks, and blocked drains at any time of day or night.
What payment options are available?
We accept Visa, MasterCard, Cheque, Direct Deposit, Cash, EFTPOS, and PayPal. Interest-free payment plans through Brighte are also available.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured professionals with ongoing training to maintain the highest industry standards and compliance.
What guarantees do you offer?
We guarantee punctuality with $5 off per 5 minutes late, upfront pricing with no hidden fees, and free rework if our work fails due to technician error.
Can you handle both residential and commercial jobs?
Yes, we provide comprehensive plumbing solutions for residential properties, commercial buildings, and industrial facilities across Sydney.
Reviews (7)
Cornerstone Baptist Church
Nov 22, 2021
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They were prompt, polite, professional, and perfecting. They were honest, hardworking, and helpful. They did a great job. They did what they said they would do and beyond. We highly recommend them.
Services:Outdoor system repair,Leak investigation and repair,Pipe repair
Services:Outdoor system repair,Leak investigation and repair,Pipe repair
Michelle Tucker
Aug 28, 2021
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Used the team to fix my water heater. We needed a new system, but the whole process was fraught with issues (ultimately to do with the the house pipes had been put in) but the team would not quit until the problem was totally solved. They took calls on weekends, early mornings, and responded quickly to emails. They were professional, friendly, and total problem solvers to get to the root cause and fix as required. Would only use this team for any other plumbing issues again (let's hope we have no more)!
Helena Ng
Jun 13, 2021
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I seldom write reviews but felt that Brett and the team at Pure Plumbing deserve acknowledgement for their professionalism and integrity. Storm water drainage is a tricky and often expensive problem which can have an element of trial and error. After discovering through a downpour some months ago that the extensive work they'd done late last year hadn't quite eliminated the issue I contracted them for (not a criticism as I said drainage can be tricky), I relied on Pure Plumbing to remain accountable for resolving it despite having already been paid for the job. I was most relieved that they came
Mark Mckay
May 04, 2021
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Dwayne from Pure Plumbing Pros called to let me know he was on his way for my quote, came in with a price ~$200 less than the other I had and said he could do the work straight away.
relatively simple job of replacing flex hoses and fixing up a tap that wasn't flowing well. ended up replacing the affected tap set and my kitchen mixer tap (said it was about the same cost and easier than the 2 flex hoses).
very happy with the service and will remember them for future work.
relatively simple job of replacing flex hoses and fixing up a tap that wasn't flowing well. ended up replacing the affected tap set and my kitchen mixer tap (said it was about the same cost and easier than the 2 flex hoses).
very happy with the service and will remember them for future work.
Patrick Fernandez
Feb 16, 2021
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We had used Pure Plumbing Professionals a few years back, and based on the positive experience then, we decided to engage them again to fix a number of plumbing related problems. We required sound advice and good guidance as the problems were complicated by several issues to do with the age of the house, council involvement and consent from our neighbours. Duanne supervised the work very ably led by Alex, who was supported by a skilled team. Their assistance throughout was nothing short of professional, with a very high standard of customer service. More than anything else we found Pure Plumbing
Derek Liu
Jan 16, 2021
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Pure Professional Plumbing unblocked the drain in my back yard recently. I am very satisfied with the job done by Brett. The blocked drain was cleaned completed. The reason for blockage has been given. They provided the best plumbing service I have been used for years. They will be my first choice in the future for plumbing service.
John & Alicia Wu
Nov 23, 2020
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Thanks very much to Brett and the Pure Plumbing team for their excellent service! We contacted Pure Plumbing last week to help unblock and re-line our old pipes and to replace our broken kitchen tap. We were extremely impressed at how professional, responsive, friendly, polite, punctual, clean and thorough the team was.
Brett was very knowledgeable and quick to diagnose our problem, which turned out to be much bigger than initially anticipated. We appreciated how transparent Brett was throughout the process in setting out our options, the pricing and also in patiently explaining (in layman's terms
Brett was very knowledgeable and quick to diagnose our problem, which turned out to be much bigger than initially anticipated. We appreciated how transparent Brett was throughout the process in setting out our options, the pricing and also in patiently explaining (in layman's terms
