Business Details
Emergency
services
Emergency Water Damage Carpet Drying & Restoration Services in Melbourne
At Wet Carpet Cleaners, we are dedicated to delivering exceptional water damage restoration and carpet cleaning services across Melbourne. With over 15 years of industry experience, our team of IICRC-certified professionals utilises advanced equipment and proven methodologies to address emergency situations efficiently. Our commitment to quality is reflected in our 24/7 availability, rapid response times, and adherence to strict health and safety protocols. We specialise in comprehensive solutions including flood restoration, mould remediation, timber floor drying, and structural drying, ensuring properties are restored to their pre-damage condition.Our non-toxic, pet-friendly processes prioritise client safety while maintaining environmental responsibility. Backed by a 100% satisfaction guarantee, we combine technical expertise with transparent communication to build lasting trust with every project we undertake.
Services
Water Damaged Restoration
Flood Restoration
Wet Carpet Repair
Mould Remediation
Timber Floor Drying
Sewage Restoration
Carpet Steam Cleaning
Fire Restoration
Structural Drying
Odour Control
Highlights and features
- We offer 24/7 emergency water damage restoration services with rapid response times.
- Our team comprises IICRC-certified technicians with over 15 years of industry experience.
- We utilise advanced LGR dehumidifiers and industrial air movers for efficient drying.
- Our non-toxic, kid/pet-friendly cleaning methods prioritise client and environmental safety.
- We provide transparent reporting and insurance claim documentation for all services.
Associations and certifications
- IICRC
What people say
Extremely happy with service
100% satisfaction guarantee
Fantastic results
Timely and professional
Highly recommended
Services
Water Damage Restoration
Our water damage restoration service addresses flood-affected properties using industrial extraction equipment and LGR dehumidifiers. We perform moisture mapping, structural drying, and antimicrobial treatments to prevent mould growth. The process includes water extraction, carpet reinstallation, and final sanitisation, ensuring complete restoration of residential and commercial spaces affected by water incidents.
Mould Remediation
Professional mould remediation services identify and eliminate harmful mould spores from water-damaged areas. Our technicians conduct moisture testing, apply anti-fungal treatments, and perform HEPA vacuuming to remove contaminants. The process includes air quality testing and preventive measures to ensure long-term protection against mould recurrence in residential and commercial environments.
Carpet Steam Cleaning
Steam cleaning services utilise hot water extraction for deep carpet sanitisation. Our non-toxic solutions remove allergens, bacteria, and stains while reducing drying times. The process includes pre-treatment of stains, high-temperature extraction, and antimicrobial application, leaving carpets fresh and extending their lifespan through environmentally responsible methods.
Structural Drying
Structural drying services restore water-damaged buildings using thermal imaging and moisture meters for precise assessment. Industrial air movers and dehumidifiers dry subfloors and wall cavities without destructive methods. Continuous monitoring ensures complete moisture removal from concrete, timber, and drywall components, preventing secondary damage and structural compromise.
Sewage Restoration
Sewage restoration services handle biohazardous waste removal following strict safety protocols. Our team uses PPE and EPA-registered disinfectants to sanitise contaminated areas. The process includes water extraction, odour neutralisation with ozone generators, and antimicrobial fogging to eliminate pathogens from carpets, subfloors, and structural elements in residential and commercial properties.
People
Vic Chokshi
Owner
Vic Chokshi, owner of Wet Carpet Cleaners, has completed professional training in water damage restoration. Leading a team of IICRC-certified technicians, he ensures delivery of emergency carpet drying and restoration services across Melbourne using advanced equipment and non-toxic methods while maintaining strict safety standards.
Questions
What water damage categories do you handle?
We handle Category 1 (clean water), Category 2 (greywater), and Category 3 (blackwater) damage, using appropriate safety protocols and disinfection methods for each classification.
How quickly can you respond to emergencies?
Our 24/7 service guarantees dispatch within 1 hour of contact, with technicians arriving equipped with industrial extraction units and drying systems to mitigate damage immediately.
Do you work with insurance companies?
Yes, we provide detailed moisture reports and documentation to support insurance claims, including before-and-after assessments and itemised service records for water damage restoration.
What mould remediation process do you use?
Our process includes containment setup, HEPA vacuuming, antimicrobial application, and air quality testing. We follow IICRC S520 standards for mould removal and prevention in residential and commercial properties.
Can carpets be saved after water damage?
Most carpets can be restored if treated within 48 hours using our extraction and drying systems. Severely damaged or contaminated carpets (e.g., sewage exposure) require replacement following safety guidelines.
What equipment do you use for drying?
We use truck-mounted extractors, industrial air movers, LGR dehumidifiers, and thermal imaging cameras to ensure complete moisture removal from carpets, subfloors, and structural components.
Reviews (5)
Samantha Perez
Dec 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Jena's Carpet cleaning was absolutely fantastic. They were prompt, professional and worked around my schedule following the initial clean up. I cannot recommend the company more. The price was reasonable and the company were extremely easy to deal with.
Services:Water damage cleanup,Carpet cleaning
Jena's Carpet cleaning was absolutely fantastic. They were prompt, professional and worked around my schedule following the initial clean up. I cannot recommend the company more. The price was reasonable and the company were extremely easy to deal with.
Services:Water damage cleanup,Carpet cleaning
Josephine Laavasa
Nov 22, 2021
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We had a burst pipe which resulted in flooding of our home. Thank goodness I found Jena's Carpet Cleaning service. We got a very quick response and they had Vic come over very quickly to access the situation and start the clean up. After a very stressful morning we felt very relieved after being told what and how our problem was going to be solved. Vic and his team did an amazing job and when it was all completed it was like nothing ever happened. Can't recommend this company enough. If I could give more than 5 stars I would.
Jessica Wilus
Nov 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Probably the best business to deal with in Melbourne full stop. Super reliable, timely, efficient, understanding, and flexible. I know I can depend on them to get tough stains out of furniture/ carpets. Was impressed after my first experience with them and wouldn't go anywhere else.
Services:Area rug cleaning,Upholstery cleaning
Probably the best business to deal with in Melbourne full stop. Super reliable, timely, efficient, understanding, and flexible. I know I can depend on them to get tough stains out of furniture/ carpets. Was impressed after my first experience with them and wouldn't go anywhere else.
Services:Area rug cleaning,Upholstery cleaning
Daniel Ooi
Nov 09, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Had some water damage from heavy rain to my floorboards and cupping. Vic came in and de cupped the floorboards and prevented mould from growing in the room. I have used him twice and can highly recommend him and his services that he provides.
Service:Water damage cleanup
Had some water damage from heavy rain to my floorboards and cupping. Vic came in and de cupped the floorboards and prevented mould from growing in the room. I have used him twice and can highly recommend him and his services that he provides.
Service:Water damage cleanup
Russell Potter
Aug 05, 2021
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We had 2 inches of water throughout the home as a result of a tap being knocked. We were at a loss as what to do other than mop and bucket and use towels, then we rang these guys and they were there within the hour. Our lifesavers, so professional with all the right gear and knowledge to solve the problem. It took over 5 days to get the moisture in the house structure back to normal. It was a relief to know we had got the right people involved. Today the builder came to assess the repairs and commented that the people we got to dry the home did a great job. Thank s Vic and team. Hope we never have
