Business Details
18 Years
experience
Emergency
services
Expert Pool Cleaning & Maintenance Services on the Gold Coast
Platinum Pool Care has been delivering professional pool services on the Gold Coast since 2008. Our locally owned business combines decades of industry experience with a commitment to quality, utilising state-of-the-art equipment and processes to ensure exceptional results. Our certified technicians specialise in residential and commercial pool cleaning, maintenance, and equipment repairs, serving clients from Bilinga to Biggera Waters. We prioritise customer satisfaction through transparent communication, including real-time updates on service arrival times and chemical usage.Backed by partnerships with premium brands like VortexPool and Enviroswim, we offer tailored solutions for saltwater, freshwater, and mineral pool systems. Our investment in advanced scheduling software enables efficient service coordination, while our in-house electrical repair workshop handles warranty and insurance-related equipment repairs. With a focus on innovation and reliability, we maintain Gold Coast commercial pools to council standards and provide emergency breakdown support for critical facilities.
Services
Pool Cleaning
Pool Maintenance
Pool Repairs
Equipment Installation
Leak Detection
Details
- Year established: 2008
Highlights and features
- Certified technicians with 15+ years' combined pool industry experience
- State-of-the-art scheduling software for real-time service tracking
- Backed by premium brands like VortexPool and Enviroswim
- Guaranteed transparent pricing with no hidden fees
- 24/7 emergency breakdown service for commercial clients
Associations and certifications
- SPASA Queensland
What people say
Clean and tidy job
Helpful and informative
Great job
Punctual technician
No surprise charges
Services
Pool Cleaning
Our professional pool cleaning service maintains sparkling pools across the Gold Coast using tailored chemical balancing techniques. Certified technicians perform thorough scrubbing, debris removal, and filtration checks to ensure optimal water quality. We offer flexible scheduling options for residential and commercial clients, with transparent pricing starting from $59 per service. Regular maintenance prevents costly repairs while maintaining safe swimming conditions.
Pool Repairs
Emergency pool repair services address pump failures, chlorinator issues, and filtration system malfunctions with rapid response times. Our licensed electricians perform onsite diagnostics and carry common replacement parts for immediate fixes. Commercial clients benefit from priority service and detailed equipment audit reports. Warranty and insurance claims handled through our accredited workshop.
Equipment Installation
Professional installation of premium pool equipment including Vortex chlorinators, Astral heat pumps, and Dolphin robotic cleaners. Our certified technicians ensure correct setup of saltwater systems, mineral pools, and automated controls. We provide product recommendations based on pool type and usage requirements, with full compliance to Australian safety standards.
Leak Detection
Advanced leak detection technology identifies hidden pool leaks in plumbing, filtration systems, or pool structures. Our non-invasive testing methods prevent unnecessary excavation while pinpointing exact leak locations. Commercial clients receive detailed reports with repair cost estimates. Prompt leak repair prevents structural damage and water wastage.
Commercial Maintenance
Tailored maintenance programs for resort pools, apartment complexes, and commercial facilities. Daily to weekly service schedules maintain council compliance with chemical testing and safety inspections. Our dedicated commercial team provides equipment audits, emergency breakdown support, and detailed maintenance logs for property managers.
Questions
What areas do you service?
We cover all Gold Coast suburbs from Coolangatta to Coomera, including Burleigh Heads, Surfers Paradise, and Robina.
Do you offer emergency repairs?
Yes, we provide rapid response pool equipment repairs six days a week with priority service for commercial clients.
What pool types do you service?
Our technicians handle saltwater, freshwater, mineral, and chlorine pools with specialist equipment knowledge.
Are your technicians certified?
All our service staff hold relevant industry certifications including electrical and pool chemical handling licenses.
Do you handle warranty claims?
Yes, we're authorised warranty agents for major brands and process insurance repairs for Suncorp, AAMI, and Youi.
What payment options exist?
We accept credit card payments, direct transfers, and offer account facilities for regular commercial clients.
