Business Details
38 Years
experience
Secure Self Storage Solutions in Tamworth
Established in 1988 by Tamworth locals Christine and John Hook, our family-owned business has grown into one of the region's most trusted self-storage providers. With over 35 years of combined experience, including Trina Hook's 19 years as facility manager, we deliver personalised service through modern, secure facilities. Our success stems from prioritising customer needs, offering 14 unit sizes, 24/7 access, and industry-leading security features like individual door alarms and CCTV.As proud SSAA members, we maintain high standards in clean, dry, pest-controlled environments while supporting local communities through flexible storage solutions for households, businesses, and vehicles.
Services
Self Storage Units
Packing Materials
Vehicle Storage
Document Archiving
24/7 Access
Details
- Year established: 1988
Highlights and features
- Over 35 years of local self-storage expertise
- Family-owned with second-generation leadership
- Trina Redgwell's 19 years of industry experience
- Proud members of the Self Storage Association of Australasia
- Modern, secure facilities with 24/7 access
Associations and certifications
- Self Storage Association of Australasia (SSAA)
Services
Self Storage Units
Secure storage units ranging from 3m x 1m to 6m x 9m, suitable for household, business, and vehicle storage. Features include 24/7 access, individual door alarms, and CCTV surveillance. Units maintain dry, pest-controlled environments for long-term protection of stored items.
Packing Materials
Comprehensive packing materials including heavy-duty boxes, bubble wrap, packing tape, and protective covers. Specialised items like port-a-robe boxes and crystal containers ensure safe transport of fragile goods. Available for pre-order or in-store purchase during office hours.
Vehicle Storage
Secure vehicle storage options for cars, boats, and caravans in 3m x 7m to 6m x 9m units. Features include gated perimeter security, electronic access controls, and internal lighting. Ideal for short-term or long-term vehicle protection.
Document Archiving
Climate-controlled document storage with archive boxes and security features. Units maintain optimal conditions for paper preservation while providing 24/7 access for document retrieval. Suitable for business records and personal document storage.
24/7 Access
Unrestricted 24/7 access to storage units with electronic keypad entry system. Security features include perimeter fencing, CCTV monitoring, and individually alarmed units. Available 365 days a year for customer convenience.
People
Christine Hook
Founder
Co-founded Hook's Storage Units in 1988 with her husband John. Pioneered the family business into a leading regional storage provider through commitment to customer service and facility innovation.
John Hook
Founder
Established Hook's Storage Units in 1988 alongside Christine. Built the business on principles of reliability and local community connection, creating a foundation for multi-generational success.
Trina Redgwell
Facility Manager
Second-generation leader with 19 years of self-storage expertise. Manages daily operations while maintaining customer relationships, combining industry knowledge with hands-on management of the Tamworth facility.
Questions
What storage unit sizes are available?
We offer 14 different sizes from 3m x 1m to 6m x 9m, accommodating everything from single items to entire household contents.
What security features do you have?
Our facility includes 24/7 CCTV, individual door alarms, electronic keypad access, and fully fenced perimeter for maximum security.
Can I access my storage unit at night?
Yes, our 24/7 access system allows entry from 6:00am to 7:30pm daily with electronic security access outside office hours.
Do you sell packing materials?
We stock heavy-duty boxes, bubble wrap, packing tape, and protective covers including speciality containers for fragile items and clothing.
What items cannot be stored?
Prohibited items include hazardous materials, flammable substances, illegal goods, perishables, and environmentally harmful substances.
Is vehicle storage available?
Yes, we provide secure storage for cars, boats, and caravans in specially designed large units with appropriate access features.
Reviews (7)
Ser Moomba
Nov 14, 2021
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Not much to say except the place is clean, the staff is nice and helpful, and my things were in the same shape as when I brought them in a year ago.
Something Wrong
Sep 26, 2021
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This place is shady they put up an auction that I wanted to bid on was suppose to end in a few days instead they switched the time and date last minute and bid twice with same name and sold to either there selves or someone that has inside job with them I'm guessing because there was a safe in the unit look at the betting in picture
Rocco Romualdi
Sep 16, 2021
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Josie and Rocco were looking for storage facility in Richmond hill and found Abacus Storage only 2 Kilometers away from our current address. My wife and I called and spoke with Lisa.
Lisa was very polite and knowledgeable and we were impressed with the information that she provided. We agreed on terms and just signed on with Abacus. Thank you Lisa for the exceptional customer service you provided. I will recommend Abacus to my family and friends.
Lisa was very polite and knowledgeable and we were impressed with the information that she provided. We agreed on terms and just signed on with Abacus. Thank you Lisa for the exceptional customer service you provided. I will recommend Abacus to my family and friends.
Jacqueline
Jun 23, 2021
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Staff are very friendly and accomodating. They gave us a tour and answered all of our questions. The facilities also feel safe and are very well-maintained.
Allen T.
Oct 12, 2020
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I have rented a storage unit in Abacus since 2010, Jane and all staff are very friendly and helpful. They deserve my two thumbs up for their thoughtfulness as there are dollies and moving carts in the building for use; the cleanliness both inside and outside is superb, I have never seen a single garbage nor experienced any odors in the hallway or common area in the past ten years.
Youll never be disappointed in Abacus!
Youll never be disappointed in Abacus!
Carla Sage
Aug 29, 2019
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The staff at Abacus are extremely friendly and helpful. The prices are very competitive and reasonable. Most impressive was the cleanliness and odor free environment. Also, there is the availability of climate controlled lockers. Solid security allows for peace of mind. A highly recommended facility,
Carla Sage
Carla Sage
Lynne Colman
Nov 26, 2018
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Abacus Self Storage is one of the cleanest and most secure storage companies around. These are atributes that are very important in light of the items left in the protection of a company that rarely has the opportunity to interact with the customer. But what is exceptional about this storage company is their customer service when the opportunities do arise to meet or speak with them. I have had the pleasure to interact with Jane and the Maintenance Manager, Brian on several occasions. They are extremely helpful, more than accommodating and resolve any issue that comes up with the utmost respect