Business Details
45 Years
experience
Your Trusted Pool Experts in Cairns
Allans Pool Shop has been a trusted name in pool maintenance and product supply since 1981. Our team of qualified technicians delivers comprehensive services including regular pool cleaning, equipment repairs, and maintenance across Cairns, from Port Douglas to Gordonvale. With two strategically located shops in Manunda and Edmonton, we combine 40+ years of local expertise with an in-house electrician and workshop to ensure rapid, reliable solutions. We stock leading Australian brands for pool chemicals, pumps, filters, and advanced technologies like robotic cleaners.Expanding our offerings to include pool renovations and above-ground installations, we remain committed to innovation while maintaining our reputation for punctual service and quality products. Our staff undergo continuous training to address evolving industry needs, supporting both residential and commercial clients with tailored solutions that prioritise pool health and operational efficiency.
Services
Pool Cleaning
Equipment Repair
Pool Renovations
Leak Detection
Heating Systems
Lighting Installation
Water Testing
Chemical Supply
Acid Wash
Product Sales
Details
- Year established: 1981
Highlights and features
- We have over 40 years of local pool industry experience
- Our in-house workshop enables rapid equipment repairs
- We stock leading Australian-made pool products
- We offer comprehensive servicing from Port Douglas to Gordonvale
- Our trained technicians provide reliable leak detection solutions
What people say
Great friendly service
Expert helpful information
Quick delivery
Competitive prices
Extended warranty options
Services
Pool Cleaning
Our regular pool cleaning service ensures optimal water quality and equipment functionality across Cairns. We perform comprehensive checks, debris removal, filter cleaning, and chemical balancing to maintain safe swimming conditions. Available on weekly, fortnightly, or monthly schedules, our rostered service suits residential and commercial properties from Port Douglas to Gordonvale.
Equipment Repair
We offer in-house and on-site repairs for all pool equipment types including pumps, chlorinators, and electrical systems. Our dedicated workshop with licensed electrician handles warranty claims and insurance work efficiently. We provide collection, repair, and reinstallation services while maintaining minimum downtime for pool owners and businesses.
Pool Renovations
Specialising in complete pool renovations, we handle surface resurfacing, leak repairs, and surrounding area upgrades. Our services include vinyl liner replacement, non-invasive leak detection using advanced technology, and energy-efficient lighting and heating system installations. We transform aging pools with modern solutions that enhance functionality and aesthetics.
Leak Detection
Our state-of-the-art leak detection technology identifies concealed leaks without property damage. We address both visible and hidden water loss issues that affect pool efficiency and structural integrity. Our technicians prevent costly damage by resolving leaks promptly while providing preventative maintenance advice to Cairns pool owners.
Heating Systems
We install and service energy-efficient heat pumps that extend swimming seasons in tropical climates. Our Saturn heat pump models operate effectively even at lower temperatures with superior energy efficiency. We help clients select appropriate heating solutions based on pool size and usage requirements while ensuring proper installation and ongoing maintenance.
Questions
What areas do you service?
We service from Port Douglas to Gordonvale, covering all Cairns suburbs including Manunda and Edmonton.
Do you offer equipment repairs?
Yes, we provide in-house and on-site repairs for all pool equipment types with warranty and insurance claim support.
Are your products Australian-made?
We stock leading Australian brands and specifically mention locally manufactured options like above-ground pools.
What pool maintenance schedules are available?
We offer weekly, fortnightly, or monthly maintenance services tailored to your pool's specific needs.
Do you handle pool renovations?
Yes, we specialise in complete pool makeovers including leak repairs, resurfacing, and lighting/heating upgrades.
What payment methods do you accept?
Payment details weren't specified in the source text - please contact our Manunda or Edmonton shops for current options.
Reviews (7)
Andy Ablett
Jan 20, 2022
Report
Terrible customer service, called a plumber about a leak who referred me to this shop. Guy came out, walked into my back yard and said not pool related call a plumber and left. He was there less than one minute. Received an invoice for $88 for the call out (maybe he should have swept my pool if he knew I was going to be charged. Called Allans and… was told he was there for 10 mins and despite being a customer I was told according to their records I was not a great customer as I did not spend a lot of money in their shop. This is disgusting and for anyone new stay clear and find an alternative
Colin Pratt
Jan 18, 2022
Report
Stood at the counter for 10 mins and couldn’t get service from any of the 4-5 people working there. Wasn’t busy, l was the only customer in the place. Never again.
Erica Owens
Dec 16, 2021
Report
Lovely friendly service. Well set out store. Very informative advice also, nothing was a problem for the staff person to answer us on pool requirements.
Jane Kim
Oct 19, 2021
Report
I am sooooo happy with his job, he just found our pool problem even our pool builder couldn't find for few month. I really thank you Chris for letting me out of stress.
James Simpson
Apr 04, 2021
Report
Great service and working on pools for 7 years I wouldn't go anywhere else for parts and proffetional advice
Tim Borresen
Nov 05, 2019
Report
Great helpful staff. Did free water test. Told me exactly what I needed to do. Didn't push to buy their chemicals I did however and reasonably priced. If you have a pool Southside highly recommend.
Donna Mieczkowski
Oct 13, 2019
Report
Awesome experience. Very friendly and knowledgeable staff made buying my pool cleaner an easy task. Highly recommend.
