Business Details
21 Years
experience
Your Trusted Cleaning Experts on the Gold Coast
At Mates Rates, we have built a reputation as a trusted cleaning and pest control provider on the Gold Coast since 2005. Recognised as ABC Radio's Guest Cleaning Experts, our team combines decades of industry experience with cutting-edge equipment and eco-friendly products to deliver exceptional results. We specialise in bond cleaning, carpet and upholstery cleaning, tile and grout restoration, pest control, and both domestic and commercial cleaning services. Our bond refund guarantee ensures that if any area fails to meet agent standards, we will return at no cost to rectify it.With a focus on reliability and customer satisfaction, we serve residential and business clients across the Gold Coast, transforming spaces with meticulous attention to detail. Our family-owned operation prioritises transparency, using non-toxic solutions and maintaining strict quality control processes. From one-time deep cleans to ongoing maintenance, our team's expertise and dedication have made us the region's preferred choice for over 20 years.
Services
Bond Cleaning
Carpet Cleaning
Pest Control
Commercial Cleaning
Tile & Grout
Domestic Cleaning
Upholstery Cleaning
Pressure Cleaning
Details
- Year established: 2005
Highlights and features
- We offer a bond refund guarantee for all cleaning services
- Our team uses eco-friendly, non-toxic cleaning products
- 20+ years of experience in Gold Coast cleaning services
- Family-owned business with ABC Radio's Cleaning Experts
- Strict quality control processes for pest control services
Associations and certifications
- Queensland Health
What people say
Full bond back
Amazing service
No issues
Thorough cleaning
Stress-free experience
Services
Bond Cleaning
Professional bond cleaning ensures complete property preparation for final inspections. Our team follows strict checklists to meet real estate agent standards, using eco-friendly products and advanced equipment. With a bond refund guarantee, we address all areas including kitchens, bathrooms, and hard-to-reach spaces.
Carpet Cleaning
Advanced steam cleaning removes deep-seated dirt and stains from carpets and upholstery. We use high-powered machines and non-toxic solutions to restore fabric freshness while maintaining fabric integrity. Services include pre-treatment of stubborn stains and odour elimination.
Pest Control
Queensland Health-licensed pest control services target infestations and prevention. Our treatments address both visible pests and lifecycle stages in carpets and floor cracks. We use safe, approved chemicals suitable for homes with pets and children.
Tile & Grout
Specialised tile and grout cleaning removes built-up grime and discolouration. Portable machinery reaches all areas while preserving surface finishes. The process includes sealing to maintain results and prevent future staining.
Commercial Cleaning
Customised cleaning programs for commercial spaces including medical centres and childcare facilities. Services cover daily maintenance, deep cleaning, and compliance with health and safety standards. We work around business hours to minimise disruption.
People
Jack
Co-Owner
With over 20 years of Gold Coast cleaning experience, Jack leads operations at Mates Rates. His hands-on approach ensures quality control across all services while maintaining the company's founding commitment to exceptional results.
Kate
Co-Owner
Kate manages client relations at Mates Rates, combining local knowledge with a passion for customer service. Her focus on clear communication has made the booking process seamless for thousands of Gold Coast residents since 2005.
Questions
What services do you offer?
We provide bond cleaning, carpet and upholstery treatment, tile restoration, pest control, commercial cleaning, and domestic services across the Gold Coast.
Do you guarantee bond refunds?
Yes, our bond refund guarantee ensures we return at no cost if any area fails agent inspection standards.
Are your cleaning products eco-friendly?
We exclusively use non-toxic, eco-friendly cleaning solutions for all residential and commercial services.
How long have you operated on the Gold Coast?
We've served the Gold Coast community with cleaning and pest control solutions since 2005.
Can you handle commercial properties?
Yes, we tailor cleaning services for medical centres, day care facilities, and other commercial spaces.
Reviews (1)
Elisha Salkeld
Oct 04, 2021
Report
We booked our Bond and Carpet Clean through Mates Rates and I cannot express my sincere gratitude enough!! We got our full bond back. The price was amazing for everything they did and the part that stood out the most to me was that they just made me feel like I didn't need to worry about a thing and that they were going to take it all from there. Thank you guys.
