Business Details
Emergency
services
Your Trusted Construction & Insurance Repair Partner in Baxter, VIC
Sheraton Woods is a family-owned construction business built on over two decades of expertise in building, insurance repairs, and renovations. Founded by Rhys Gooch, we continue the legacy of his father Peter, a respected builder in Melbourne's Bayside suburbs. Our focus on trust, craftsmanship, and clear communication ensures every project meets Australian standards while addressing the unique needs of homeowners, insurers, and brokers.With a zero-dispute record, we specialise in complex repairs, defect rectification, and storm-damaged properties across Greater Melbourne, the Dandenong Ranges, and the Mornington Peninsula. Our team combines generational knowledge with a commitment to transparency, delivering insured building solutions that prioritise client satisfaction and compliance with Victorian regulations.
Services
Insurance Repairs
Defect Rectification
Renovations
Domestic Construction
Storm Damage Repairs
Highlights and features
- We offer clear communication throughout every project phase
- Our team conducts thorough diagnoses before providing quotes
- Zero disputes in over 20 years of insured building solutions
- Skilled in defect rectification per Australian standards
- Collaborate directly with insurers for streamlined claims processing
Associations and certifications
- HIA: 597050
- VBA: DB-U 45325
What people say
On time and within budget
Outstanding communication
Professional manner
Faultless workmanship
Highly recommended
Services
Insurance Repairs & Assessments
We specialise in assessing and repairing insured property damage, working directly with homeowners and insurers. Our process includes thorough inspections, transparent reporting, and compliant repairs for storm-damaged homes and other insured incidents. All work meets Victorian building regulations while maintaining clear communication throughout the claims process.
Remedial Construction & Defect Rectification
Our team addresses structural defects and building faults in accordance with Australian standards. We identify root causes, provide detailed solutions, and implement corrective measures for both minor issues and complex construction defects. This service ensures properties meet safety requirements while maintaining long-term structural integrity.
Renovations & Extensions
We deliver custom home renovations and extensions tailored to evolving family needs. From kitchen installations to full-scale additions, our approach combines functional design with quality craftsmanship. Projects include space optimisation, modernisation of tired properties, and compliance with current building codes for enhanced property value.
Domestic Construction & General Works
Our domestic building services cover new home construction and general maintenance projects. We focus on precision in every detail, from foundations to finishing touches, ensuring energy efficiency and durability. This includes both large-scale builds and smaller maintenance tasks requiring specialist attention.
Storm Damage Repairs
We provide urgent response to storm-damaged properties, prioritising safety and structural stability. Our process includes emergency assessments, temporary protections, and comprehensive repairs for roofs, facias, and interiors. We work efficiently to restore properties while managing insurance coordination for homeowners.
People
Rhys Gooch
Director
With over 20 years in the building industry, Rhys leads Sheraton Woods with a focus on quality and client communication. He combines hands-on experience from his father's legacy with modern construction practices, ensuring every project meets strict compliance standards while maintaining personal accountability for client satisfaction.
Peter Gooch
Senior Builder
A respected Bayside builder for decades, Peter established the company's reputation for craftsmanship. His expertise in foundational construction and problem-solving informs complex defect rectification projects. He continues to contribute technical knowledge while mentoring younger team members in traditional building methods and quality standards.
Questions
How do you handle insurance claims?
We coordinate directly with insurers to assess damage, provide transparent quotes, and manage repairs from approval to completion, ensuring compliance with Victorian regulations.
Are your repairs compliant with Australian standards?
Yes, all works meet or exceed Building Code of Australia requirements. We hold VBA registration (DB-U 45325) and HIA accreditation (597050).
What if hidden damage is found during repairs?
We immediately notify your insurer, provide updated quotes, and await approval before addressing additional issues discovered during the process.
How do you keep clients informed during projects?
We provide regular verbal updates and on-site meetings, with a dedicated supervisor managing timelines and trade coordination for transparency.
What payment options are available?
Excess payments can be made via cash, cheque, or bank transfer prior to work commencement, as required by Victorian insurance industry standards.
