Business Details
Your Trusted Partner for Pool Solutions in Sydney
Pool Palace is a family-owned business established by Caterina and Kurt, operating with over 30 years of combined experience in the swimming pool industry. We specialise in providing comprehensive pool solutions, including premium robotic cleaners, chemical treatments, filtration systems, and expert maintenance services. Our team of qualified technicians is dedicated to ensuring pools remain clean, efficient, and ready for use, with a focus on customer education and tailored advice.Based in Sydney, we serve local clients while offering nationwide online sales, combining hands-on expertise with accessible support for all pool owners. Our commitment to quality extends to stocking repairable, energy-efficient equipment from trusted brands, alongside offering flexible service packages to suit varying maintenance needs.
Services
Pool Cleaning
Chemical Sales
Equipment Installation
Maintenance Services
Robotic Cleaners
Highlights and features
- We are a family-owned business with 30+ years of pool industry expertise.
- We offer fully repairable, energy-efficient pool equipment from trusted brands.
- Our technicians provide tailored advice for residential and commercial pool needs.
- We combine online convenience with hands-on support for all customers.
- Free shipping is available on first-time online orders Australia-wide.
Services
Pool Cleaning
Our pool cleaning services include robotic and pressure cleaners, chemical balancing, and debris removal. We use advanced equipment to ensure water clarity and hygiene, tailored to pool size and usage. Regular maintenance keeps your pool swim-ready year-round.
Chemical Sales
We supply high-quality pool chemicals for balancing, sanitising, and stain removal. Products include algaecides, pH adjusters, and specialty treatments for mineral or saltwater systems. Expert guidance ensures safe and effective water management.
Equipment Installation
Professional installation of pumps, filters, heaters, and chlorinators ensures optimal pool performance. We work with leading brands like Zodiac and Pentair, providing energy-efficient solutions tailored to your pool's requirements.
Robotic Cleaners
Our robotic pool cleaners offer automated, energy-efficient cleaning for all pool types. Models like the Rebel V2 and Polaris 280 provide thorough debris removal with minimal energy use, reducing manual maintenance.
Maintenance Services
We offer equipment servicing, filter replacements, and leak detection to maintain pool efficiency. Our technicians handle repairs for pumps, heaters, and filtration systems, ensuring long-term reliability and performance.
People
Caterina
Co-Owner
Caterina co-founded Pool Palace with a passion for pool care and customer service. With over 30 years in the industry, she ensures every client receives expert advice and quality solutions tailored to their needs.
Kurt
Co-Owner
Kurt brings decades of technical expertise to Pool Palace, overseeing equipment selection and service delivery. His hands-on approach ensures clients receive reliable, efficient pool solutions backed by industry-leading knowledge.
Questions
What areas do you service?
We provide pool services within the Sydney region and offer online sales Australia-wide.
Do you offer installation for pool equipment?
Yes, we install pumps, filters, heaters, and robotic cleaners with expert setup and configuration.
Are your pool cleaners energy-efficient?
Our robotic cleaners and variable-speed pumps are designed for energy efficiency and cost savings.
What payment methods do you accept?
Payment options are listed on our website, including secure online transactions for purchases.
Do you provide maintenance plans?
Yes, we offer recurring cleaning services with Platinum and Silver tier options for regular upkeep.
Reviews (5)
Maria Cristina Sobera
Jun 04, 2021
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Very knowledgeable staff, great prices, and if they don't have what you are looking for, it will be ordered.
Victoria Elizabeth
Dec 02, 2017
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We had been clients of Mr. Avila from before so when the time came to redo our pool, we knew who to call! Mr. Avila is a true professional, the pool was finished on time and very well done. We are very satisfied with the job. Highly recommend!
-Galan Family
-Galan Family
Susan Marie Caceres
Nov 22, 2017
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They just resurfaced our pool and paved our pool deck.. it came out beautiful!! Robert was quick, cheap and extremely reliable. I've heard several horror stories from people when redoing their pool ... ours was a breeze .. totally recommend pool palace
Julio Caceres
Jul 30, 2017
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Robert is amazing. He has the best prices and treats all his customers with respect. He never tries to sell you items you don't need like that other "penny" place. Robert earns his clients respect with every encounter. STRONGLY recommend. J. Caceres
Paul Martin
Oct 18, 2014
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I have a home in SoBe. I tried to use Pool Palace for about 6 months. As time progressed the pool became greener and greener. I would contact the owner and he would say "It rained this week" or "There were dangerous storms" or "You have too many backyard trees". I asked him to leave calling notices but he never complied. He took the pool cleaning very lightly and just was not reliable. He was always on time in billing me weekly, but he showed up less than half the time for cleanings.
