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Business Details
8 Years
experience
Emergency
services
Expert HVAC Installation & Repair Services
At Black Ice Heating and Cooling, we pride ourselves on delivering high-quality HVAC solutions tailored to residential and commercial needs across Melbourne and the Mornington Peninsula. With over seven years of dedicated service and 28 years of combined industry expertise, our team of licensed professionals specialises in ducted heating, evaporative cooling, refrigerated systems, and split system installations. We prioritise punctuality, transparency, and customer satisfaction, ensuring every project adheres to Australian standards and is certified for safety. Our commitment to using cutting-edge technology and premium products guarantees long-lasting, energy-efficient solutions. We offer comprehensive maintenance, emergency repairs, and preventative care, backed by a team that lives locally and serves communities from Brighton to Portsea.

Recognised for our reliability and affordability, we work closely with clients to design customised systems that enhance comfort while reducing energy costs. As participants in the Victorian Energy Upgrades program, we help clients access rebates for sustainable heating and cooling upgrades. Our 4.8/5 rating from 100+ reviews reflects our dedication to excellence, from initial consultation to post-installation support. Whether you require a complete system overhaul or routine servicing, our team ensures seamless project execution with minimal disruption to your daily life.
Services
Ducted Heating Evaporative Cooling Split System Installation Refrigerated Heating Maintenance & Repairs
Details
  • Year established: 2018
Highlights and features
  • We offer 28 years of combined HVAC expertise across Melbourne and the Mornington Peninsula
  • Our team provides 24/7 emergency repair services for urgent heating/cooling needs
  • We participate in the Victorian Energy Upgrades program to reduce client costs
  • All installations meet Australian standards with certified, insured workmanship
  • Recognised for punctuality and minimal-disruption installations across 50+ suburbs
What people say
Outstanding experience Efficient maintenance Professionalism Energy savings Prompt repairs
Services
Ducted Heating
Our ducted heating systems provide consistent warmth across Melbourne's cold winters. Using energy-efficient gas or electric systems, we install zoned solutions that allow temperature control in different areas. Each installation includes compliance checks and safety certifications to Australian standards, ensuring reliable operation for residential and commercial properties.
Evaporative Cooling
Cost-effective evaporative cooling systems deliver fresh air while reducing energy consumption. Ideal for Melbourne's climate, these systems use water-soaked pads to cool homes and offices. Our installations include ductwork design and maintenance plans to maintain optimal performance during summer months across the Mornington Peninsula.
Split System Installation
Targeted temperature control for specific rooms or zones. Our split system installations include wall-mounted and floor-standing units with inverter technology for energy efficiency. We handle both single-room setups and multi-head systems, ensuring minimal disruption to existing structures during installation.
Maintenance & Repairs
Preventative maintenance plans extend system lifespan and efficiency. Our technicians perform filter cleaning, refrigerant checks, and component inspections. Emergency repair services address breakdowns promptly, with same-day diagnostics available across 50+ Melbourne suburbs to restore comfort quickly.
Refrigerated Heating
Ducted refrigerated systems offer year-round climate control by switching between heating and cooling modes. We install high-efficiency reverse-cycle units that qualify for Victorian Energy Rebates. These systems maintain consistent temperatures while reducing energy bills compared to traditional heating methods.
Questions
What HVAC systems do you install?
We install ducted heating, evaporative cooling, refrigerated systems, and split systems for residential and commercial properties.
How often should systems be serviced?
Annual servicing recommended, with commercial systems requiring bi-annual checks for optimal performance and longevity.
Do you offer emergency repairs?
Yes, our 24/7 emergency service addresses urgent heating and cooling breakdowns across Melbourne and Mornington Peninsula.
Can you improve indoor air quality?
Yes, we install air purification systems and recommend maintenance practices to enhance air quality and reduce allergens.
Are rebates available for installations?
Yes, we participate in the Victorian Energy Upgrades program to help clients access government rebates.
What areas do you service?
We service Melbourne's southeast suburbs including Frankston, Mornington Peninsula, Carrum Downs, and Brighton.
Reviews (7)
T. J.
Dec 23, 2021 Report
Highly recommend Gavin and his team. We "stumbled" across Black Ice Heating and Cooling as no one else could assist us at this time of year, how lucky we were. Our Gas heating started playing up at the busiest time of year and Gavin was able to check the system and subsequently replace it before Christmas. Professional, friendly, honest and reliable what more could you want! Thanks Gavin
Jp
Dec 14, 2021 Report
Gavin and his team are personable, polite and are some of the most considerate tradespeople I have ever encountered. I have absolutely no hesitation in recommending them. They were great at working out a time that suited us, which was a little challenging for us for installation. They even turned up a bit early which is rare as in my vast experience in dealing with various tradespeople some can expect you to wait around even if they are very late! Thanks so much for the service and the experience!
Paul M.
Jul 10, 2021 Report
Our experience with this company was dreadful receiving 1 only as there is no lower rating. Gavin frequently forgot or missed appointments, and appeared either disorganised or preoccupied and we can only blame ourselves for giving him the benefit of doubt and further opportunity.The day prior our eventual central heating installation date I called him to determine if he would be turning up to which he confirmed so we spent the day preparing the house. Unfortunately Gavin appears to have an aversion to telephoning so when he didnt show the next morning we then found an email sent late the evening
Brett Williams
Apr 21, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Gavin and team were brilliant. From the initial phone call to completed installation, super professional, friendly and honest. Quick responses via phone, text and call outs. Would highly recommend.
Services:Install thermostat,Install heating system
Mary Whitson
Mar 08, 2021 Report
Gavin and his team were a delight from the start. Gavin was prompt to quote, and the price was very reasonable. He saved me money where he could without compromising on quality or safety. On the day, the team were prompt, efficient, very polite, and even vacuumed afterwards. I cannot recommend Gavin and his team more highly. Extremely easy to deal with too - no wonder all the local real estate agents use Black Ice! I am one very happy, satisfied customer.
Rosie Rossignuolo
Dec 22, 2019 Report
I had 2 reverse cycle air conditioning units installed by Gavin & his team. The service was exceptional. The guys were friendly and polite. They also vacuumed and cleaned up the rooms where the units were installed
I was really impressed with the service. I would highly recommend Black Ice to anyone wanting Aircons
Also I was very happy with the cost
Thanks again Gavin
Alison Jacobsen
Dec 08, 2019 Report
Gavin's service is amazing - we use him at Ray White Chelsea for many properties requiring repair, replacement or even servicing of heating and cooling equipment. He is prompt, very competitive with pricing, great standard of work and a pleasure to deal with!