Business Details
9 Years
experience
Emergency
services
24/7 Emergency Plumbing Services Townsville
Plumber To Your Door is a locally owned plumbing business established in 2017, dedicated to delivering exceptional value to clients across Townsville and North Queensland. Our team combines over two decades of collective experience with ongoing training in cutting-edge plumbing products and techniques, ensuring time-efficient solutions and superior craftsmanship. We pride ourselves on treating every property with respect, maintaining strict quality control, and offering transparent fixed pricing with no hidden fees.Our 24/7 emergency service guarantees prompt assistance for urgent issues, while our commitment to client satisfaction fosters long-term relationships. Backed by industry certifications and partnerships with leading suppliers, we provide comprehensive services including emergency plumbing, blocked drain resolution, roofing, and bathroom renovations. Our reputation for reliability, professionalism, and community-focused service has solidified our position as Townsville's preferred plumbing provider.
Services
Emergency Plumbing
Blocked Drains
Roofing Services
Bathroom Renovations
CCTV Drain Inspections
Hot Water Systems
Gas Fitting
General Plumbing
Property Maintenance
Drain Repairs
Details
- Year established: 2017
Highlights and features
- Fully licensed team with 13+ years' industry experience
- Transparent fixed pricing with no hidden fees
- 24/7 emergency service for urgent plumbing needs
- Ongoing technical training and product expertise
- Award-winning roofing and plumbing certifications
Associations and certifications
- QBCC
- Master Plumbers' Association of Queensland
- Master Builders Association of Queensland
What people say
Super friendly
Fast, efficient
Highly recommend
No hidden fees
Expert solutions
Services
Emergency Plumbing
Our certified plumbers provide round-the-clock emergency services for burst pipes, leaks, and urgent plumbing failures. With fixed pricing and rapid response times, we ensure immediate resolution of critical issues. Our team utilises advanced diagnostic tools to identify and fix problems efficiently, minimising property damage and restoring functionality.
Blocked Drains
Specialising in high-pressure water jetting and CCTV inspections, we resolve stubborn drain blockages in residential and commercial properties. Our non-invasive techniques prevent pipe damage while ensuring long-term flow efficiency. We address root causes like tree intrusion and grease buildup to prevent recurring issues.
Roofing Services
We offer comprehensive roofing solutions including leak detection, gutter maintenance, and complete roof replacements. Our team handles both residential and commercial properties, using durable materials suited to Queensland's climate. Regular inspections and preventative maintenance extend roof lifespan and prevent water damage.
Bathroom Renovations
From minor repairs to full-scale renovations, we deliver tailored bathroom transformations. Our services include vanity installations, shower replacements, and plumbing upgrades. We prioritise water-efficient fixtures and durable materials, ensuring functional and aesthetically pleasing results within agreed budgets and timelines.
Hot Water Systems
We install, repair, and maintain gas, electric, and solar hot water systems. Our technicians diagnose efficiency issues and recommend cost-effective solutions. With partnerships like Reece Plumbing, we offer 10-year warranty systems and energy-saving options to reduce long-term operating costs.
People
Gavin Kinlyside
Director / Plumber / Gas Fitter
With 13+ years' experience, Gavin leads our team as a licensed plumber and gas fitter. He specialises in commercial plumbing and roofing, holding memberships with Master Plumbers' and Builders' Associations. His expertise ensures technical excellence and client-focused solutions.
Blair
Plumber
Blair brings extensive experience in roofing and drain clearance. His hands-on approach and technical proficiency ensure efficient resolution of complex plumbing challenges. He prioritises client communication and quality outcomes.
Scott Fischer
Sales and Marketing
Scott manages client relations with 20 years' industry experience. His background in plumbing supply chain and field operations ensures accurate service scoping. He coordinates site visits and quotations, focusing on clear communication and timely project delivery.
Questions
What are your emergency service charges?
Our 24/7 emergency service has fixed pricing with no after-hours premiums. Call for immediate assistance with transparent cost estimates.
Are your plumbers licensed and insured?
Yes, all our technicians hold current QBCC licenses and we maintain full insurance coverage for all services.
Do you offer payment plans?
We provide Ezi-Plan financing options for pensioners and customers facing financial hardship.
How quickly can you respond to blocked drains?
Most blocked drain emergencies receive same-day service with our rapid-response team.
What areas do you service?
We operate across Townsville and surrounding regions including North Queensland suburbs.
Do you provide warranties?
Yes, we offer workmanship guarantees and manufacturer warranties on installed products.
Reviews (5)
Marissa Giacomantonio
Jan 18, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Responsive service, on-time, friendly team and quality outcome. Would get these guys back for any plumbing issues.
Responsive service, on-time, friendly team and quality outcome. Would get these guys back for any plumbing issues.
Samuel Yick
Nov 15, 2021
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Positive:Professionalism,Responsiveness
Came to give a quote and was able to fix our sink while they were there.
Came to give a quote and was able to fix our sink while they were there.
Terri Talbot
Jul 28, 2021
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Positive:Professionalism,Punctuality,Responsiveness
I have used plumbertoyourdoor twice and both times found them to be friendly and helpful from the first phone call to the repair and then billing. I would definitely recommend them and will be using them again.
Services:Install faucet,Find & repair leak
I have used plumbertoyourdoor twice and both times found them to be friendly and helpful from the first phone call to the repair and then billing. I would definitely recommend them and will be using them again.
Services:Install faucet,Find & repair leak
Gerry Housetraders
Mar 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Gavin and his team were fantastic. Arrived promptly and quickly resolved the blocked toilet drain issue at a very reasonable rate. Thoroughly recommended and will definitely use Plumber to Your Door again.
Service:Unclog drain
Gavin and his team were fantastic. Arrived promptly and quickly resolved the blocked toilet drain issue at a very reasonable rate. Thoroughly recommended and will definitely use Plumber to Your Door again.
Service:Unclog drain
William Restall
Mar 06, 2021
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Brilliant service. Called because I had a broken hot water system near lunch time on Friday. A plumber arrived about 2pm and pronounced the system dead. He returned with a temporary system to keep us in hot water over the weekend and then a team removed the old system and replaced it with a professionally installed new one by noon on Monday.