Business Details
35 Years
experience
Emergency
services
Your Trusted Locksmith in Perth, WA
Founded in 1991, Action Lock Service has established itself as a trusted and reliable locksmith and security expert in Perth, WA. Starting with a single mobile van, we have grown into a respected business with a large retail outlet in Balcatta and four fully equipped mobile workshops. Our team of qualified professionals delivers comprehensive locksmith solutions for residential, commercial, automotive, and safe-related needs. With over 25 years of local experience, we prioritise customer satisfaction through prompt service, transparent pricing, and adherence to industry standards. As members of the Master Locksmiths Association of Australasia (MLAA), we uphold rigorous professional and ethical practices.Our 24/7 emergency services ensure rapid response to lockouts, broken keys, and security breaches, minimising disruption for clients. We specialise in advanced security systems, including digital locks, access control, and master key systems, tailored to meet the unique needs of homes and businesses. Our commitment to innovation, quality, and client-centric service has earned us a reputation as a leader in Perths locksmith industry. We take pride in training apprentices, ensuring the future of the trade while maintaining high standards of expertise and reliability.
Services
Emergency Locksmith
Residential Locksmith
Commercial Locksmith
Automotive Locksmith
Safes
Lock Repairs
Rekeying
Lock Installation
Mobile Service
After-Hours Service
Details
- Year established: 1991
Highlights and features
- We have over 25 years of experience in residential and commercial locksmith services.
- Our team provides 24/7 emergency assistance with rapid response times.
- All locksmiths are fully qualified and MLAA-certified for industry standards.
- Transparent pricing with no hidden fees or unexpected charges.
- We offer tailored security solutions, including digital locks and access control systems.
Associations and certifications
- Master Locksmiths Association of Australasia (MLAA)
What people say
Prompt, professional service
Efficient quick service
Great customer service
Highly recommended
Polite helpful staff
Services
Emergency Locksmith
Action Lock Service provides rapid emergency locksmith solutions for residential, commercial, and automotive lockouts. Our team responds promptly to urgent situations, using non-destructive methods to regain access without damaging locks. Available after hours, we ensure minimal disruption to homes and businesses while maintaining security standards. This service is ideal for locked-out scenarios, broken keys, or compromised locks.
Residential Locksmith
We offer comprehensive residential locksmith services, including lock installation, rekeying, and repairs for doors, windows, and safes. Our solutions enhance home security with high-quality deadbolts, digital locks, and security door systems. Tailored to Perth homeowners, we address vulnerabilities through routine checks and upgrades, ensuring compliance with Australian safety standards while prioritising convenience and durability.
Commercial Locksmith
Action Lock Service delivers advanced commercial security solutions, including master key systems, access control, and panic bar installations. Our team addresses business needs with emergency lockout assistance, lock repairs, and high-security safes. We conduct security audits to identify risks and recommend customised measures, ensuring compliance with safety regulations and protecting assets, confidential information, and personnel.
Automotive Locksmith
Specialising in automotive locksmith services, we provide key cutting, transponder programming, and vehicle lockout assistance. Our technicians handle modern car security systems, including proximity keys and immobiliser programming. With mobile workshops, we offer on-site solutions for lost or damaged keys, ensuring swift resolution without dealership delays, compatible with most vehicle makes and models.
Safes
We supply, install, and repair safes for residential and commercial clients, offering fireproof and theft-resistant options. Services include combination changes, digital keypad upgrades, and emergency safe opening. Our solutions protect valuables, documents, and firearms, with options tailored to home and business needs. We ensure secure storage through expert installation and maintenance.
People
Matthew Webley
Founder
Matthew Webley founded Action Lock Service in 1991, starting with a single van and a commitment to customer satisfaction. Under his leadership, the company expanded to a retail outlet and four mobile workshops, maintaining a focus on professionalism and industry excellence.
Questions
Do you offer 24/7 emergency locksmith services?
We provide after-hours locksmith services 7 days a week but do not offer 24-hour continuous service.
Can you repair broken keys in locks?
Yes, we extract broken keys without damaging the lock mechanism using specialised tools.
Are your locksmiths qualified and insured?
All our locksmiths are MLAA-certified, qualified, and fully insured for your protection.
Do you rekey existing locks?
Yes, we offer rekeying services to match new keys to existing locks or create master key systems.
What areas do you service?
We cover the entire Perth metropolitan area and surrounding suburbs in Western Australia.
Reviews (7)
Andre Loke
Jan 20, 2022
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Had my door fix on Friday the spring was broken the guy that came was really helpful but the next day I saw the key hole frame was out tri to contact the guy again no answer so I don't know if I have to contact office. only anogy thing is I wont be back till Saturday
Hadi Daliri
Nov 23, 2021
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I bought residential door lock + cylinder for my house on Friday. after installing the unit , I found out ,The door lock size is bigger than what I needed and I can not fit it in my door. So I returned it to the store in Balcatta on Monday ( shop closed during weekend) , but salesperson did not get it back and refused me!!! and made an excuse ...He said You damaged it ...." No Refund & No Return" ....
[ Anyway this door lock is really spotless and No damage now. I only used it once to see that is fit or not...So Bad... So Sad for poor customer service level!!!! ]
[ Anyway this door lock is really spotless and No damage now. I only used it once to see that is fit or not...So Bad... So Sad for poor customer service level!!!! ]
Jeff Booth
Oct 04, 2021
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Positive:Professionalism,Responsiveness,Value
Service was fantastic and the price was a lot cheaper than other quotes to replace lost car keys. Do recommend them.
Service was fantastic and the price was a lot cheaper than other quotes to replace lost car keys. Do recommend them.
Johanna Pacheco
Aug 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I was locked out on Saturday midnight, the locksmith in Balcatta came in 15 min and the price was really good. I live in a complex of units so he opened the main door and my apartment door which has an standard lock and deadbolt. I was really thankful he helped me.
I was locked out on Saturday midnight, the locksmith in Balcatta came in 15 min and the price was really good. I live in a complex of units so he opened the main door and my apartment door which has an standard lock and deadbolt. I was really thankful he helped me.
B. R.
Feb 12, 2021
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We had trouble with our Sandleford electronic safe and needed urgent assistance - from the moment we made contact with Action Lock Service to the completion of the job, we were met with outstanding professionalism, prompt service and exceptional knowledge. Matthew and Lloyd are fantastic to deal with and I will highly recommend them to all of my clients.
Rebecca Chapman
Oct 25, 2020
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Positive:Professionalism,Punctuality,Quality,Value
Floyd was on time, professional and friendly, and gave good advice regarding the best lock for my requirements. The office staff were very helpful too and managed to fit me in on short notice. Would definitely use Action again.
Floyd was on time, professional and friendly, and gave good advice regarding the best lock for my requirements. The office staff were very helpful too and managed to fit me in on short notice. Would definitely use Action again.
Caitlin
Sep 13, 2020
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The locksmith came to fix one of our house doors. He was lovely and professional. However, we asked him to cut some house keys for our other property while he was there, so he did that, but when we went to use these keys the next day they did not work. Obviously they were not cut properly. We called the office in Balcatta to have him come out and fix them (or cut a new set of keys) but they wanted to charge us a SECOND call out fee to send him out again. Would have cost us a hell of a lot of money for something we could get done for a few dollars at Bunnings. 1/5
