Business Details
50+ Years
experience
Emergency
services
Trusted Auto Repair & Smash Repairs in Ferntree Gully
Lacey Panel Works is a family-owned business established in 1960, with over six decades of experience in the automotive repair industry. Our team combines extensive knowledge with cutting-edge smash repair and spray painting technology to deliver high-quality workmanship. Recognised by the VACC for 50 years of continuous service as an accredited smash repairer, we prioritise customer satisfaction through transparent processes and modern techniques. As preferred repairers for all insurance companies, we handle both private and fleet repairs with equal dedication. Our lifetime warranty on refinishing guarantees protection against loss of gloss, colour change, and surface defects.We operate 24/7 with a toll-free emergency line and offer free onsite quotes, pick-up/delivery, and no-fault third-party recovery services across metro Melbourne. Our skilled staff, including qualified panel beaters, painters, and mechanics, ensure every vehicle receives expert care. Using premium Debeer and Valspar paints, we provide precise colour matching for vehicles and specialty items. Our commitment to quality, reliability, and customer-centric service has solidified our reputation as a trusted local repair solution.
Services
Smash Repairs
Spray Painting
Mechanical Repairs
Auto Electrical
Fleet Repairs
Preferred Repairer
Restorations
Details
- Year established: 1960
Highlights and features
- Family business operating since 1960 with generational expertise
- VACC-accredited smash repairers with 50+ years of continuous service
- Equipped with latest smash repair and spray painting technology
- Lifetime warranty on all refinishing work
- 24/7 emergency assistance with toll-free support line
Associations and certifications
- VACC
Services
Smash Repairs
Our smash repairs utilise advanced equipment to restore vehicles to their pre-accident condition. Qualified panel beaters address structural damage, dents, and bodywork with precision. We guarantee refinishing quality with a lifetime warranty against defects.
Spray Painting
Using Debeer and Valspar paints, we achieve perfect colour matches for vehicles and specialty items. Our spray painting service ensures durable, showroom-quality finishes that resist fading and peeling over time.
Mechanical Repairs
Comprehensive mechanical services address engine, transmission, and system failures post-accident. Our technicians combine experience with modern diagnostics to restore vehicle performance and safety standards efficiently.
Fleet Repairs
Tailored solutions for businesses with vehicle fleets, from small operations to large enterprises. We streamline repairs through dedicated coordination, minimising downtime while maintaining quality standards across all maintenance requirements.
24/7 Emergency Service
Available 24 hours daily for accident response, including towing coordination and damage assessment. Our toll-free line connects clients to immediate support, ensuring swift resolution of urgent repair needs at any time.
Questions
What services does Lacey Panel Works offer?
We provide smash repairs, spray painting, mechanical repairs, auto electrical services, fleet repairs, and vehicle restorations using advanced technology and premium materials.
Do you offer a warranty on repairs?
Yes, we provide a lifetime warranty covering paint refinishing against loss of gloss, colour change, and surface defects.
Are you available for emergencies?
Our 24/7 emergency service includes a toll-free line (1800 252 239) for accident assistance, towing coordination, and urgent damage assessments.
Do you work with insurance companies?
We are preferred repairers for all major insurance providers, streamlining claims processes while maintaining repair quality standards.
What free services are available?
Free metro onsite quotes, vehicle pick-up/delivery, and no-fault third-party recovery services are offered to simplify your repair experience.
Where are you located?
Our workshop is at 894 Burwood Hwy, Ferntree Gully VIC 3156, serving metro Melbourne and surrounding areas.
Reviews (4)
David Hamilton
Dec 12, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
Holden station wagon. Great Job, excellent service and a good price. Hope I wont have need of them again but if I do this is where i'll go.
Services:Painting,Body & Trim
Holden station wagon. Great Job, excellent service and a good price. Hope I wont have need of them again but if I do this is where i'll go.
Services:Painting,Body & Trim
Rich Davey
Nov 13, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
Thanks to the team at Lacey Panel Works for their professional approach and going over and above expectations.
Services:Painting,Body & Trim
Thanks to the team at Lacey Panel Works for their professional approach and going over and above expectations.
Services:Painting,Body & Trim
Shaun Williamson
Apr 24, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
Needed some repairs made to my Mazda 3, price was very reasonable but the timeframe to complete was outstanding! Would highly recommend!
Service:Body & Trim
Needed some repairs made to my Mazda 3, price was very reasonable but the timeframe to complete was outstanding! Would highly recommend!
Service:Body & Trim
Nicole O'Brien
Jan 20, 2021
Report
Recently had my car repaired there. Customer service, communication and workmanship were all of the highest level. Highly recommend and would not go anywhere else now.
