Business Details
20 Years
experience
Emergency
services
Your Trusted 24/7 Locksmith in Townsville
Established in 2006, Jim Roberts Locksmiths has grown to become one of North Queensland's most trusted security specialists, combining over 35 years of local expertise with cutting-edge technology. Our team of licensed professionals delivers comprehensive solutions for commercial, industrial, domestic, and automotive security needs, operating 24/7 to address emergencies across Townsville and surrounding regions. Accredited by the Master Locksmiths Association, Locksmiths Guild of Australia, and SCEC, we maintain rigorous industry standards while working with leading manufacturers like Assa Abloy and Yale. Our services extend beyond traditional locksmithing to include commercial hardware supply, restricted key systems, and tailored security solutions for government departments, healthcare facilities, and educational institutions. With both a central workshop and mobile service units, we provide immediate assistance for lockouts, safe installations, key duplication, and security upgrades while offering expert consultation for long-term protection strategies.Our commitment to ongoing technician training ensures we remain at the forefront of security innovation, particularly in North Queensland's unique climatic conditions. This dedication to quality, reliability, and customer service has earned us repeat business and referrals across Queensland, supported by our membership in professional organisations that uphold industry integrity. From emergency lock repairs to comprehensive commercial hardware installations, we combine technical expertise with practical understanding of local security requirements to deliver solutions that protect both people and property.
Services
Emergency Lockout Service
Vehicle Locksmith Services
Commercial Locksmith Services
Industrial Locksmith Service
Safes Supply & Installation
Domestic Locksmith Service
Key Cutting & Duplication
Master Key Systems
Security Hardware Supply
Safe Installation & Removal
Details
- Year established: 2006
Highlights and features
- We offer 35+ years of local security expertise with 24/7 emergency response capabilities
- Our team holds SCEC endorsement and multiple industry-specific security licenses
- We implement restricted key systems with audit capabilities for commercial clients
- Our technicians undergo continuous training on the latest security technologies
- We supply and install commercial hardware compliant with Australian legislation
Associations and certifications
- Master Locksmiths Association
- Locksmiths Guild of Australia
- SCEC
Services
Emergency Lockout Service
Our 24/7 emergency service addresses lockouts from homes, vehicles, and businesses across Townsville. Technicians respond promptly with advanced tools to open doors without damage, repair broken locks, and provide temporary security solutions. This service includes key duplication for immediate access restoration and security upgrades to prevent future incidents.
Vehicle Locksmith Services
Specialised automotive services cover key cutting, ignition repair, and remote programming for all vehicle types. Our mobile units handle on-site lockouts while the workshop provides high-security key replacements and transponder key programming. We maintain manufacturer-specific equipment to service modern vehicle security systems effectively.
Commercial Locksmith Services
Comprehensive commercial solutions include master key systems, electronic access control, and hardware supply for new constructions. We design restricted key systems with audit capabilities, install high-security locks for sensitive areas, and provide compliance documentation for commercial properties across North Queensland.
Safes Supply & Installation
We offer fireproof, burglary-resistant, and high-security safes for residential and commercial use. Services include safe selection consultation, secure installation meeting regulatory standards, and maintenance for existing units. Our technicians handle combination changes, lock repairs, and decommissioning of obsolete safes across North Queensland.
Key Cutting & Duplication
Our workshop provides precision key cutting for domestic, commercial, and automotive applications. We duplicate standard and high-security keys while offering key management systems to organise complex access requirements. This includes restricted key systems that prevent unauthorised duplication for businesses.
Questions
Do you provide 24/7 emergency services?
Yes, our 24/7 emergency service responds to lockouts, broken locks, and security emergencies across Townsville and surrounding areas.
What types of safes do you supply?
We supply fireproof, burglary-resistant, high-security, and specialised safes including gun safes, drug safes, and data protection units.
Can you duplicate car keys?
Yes, we cut and program standard and transponder car keys for all vehicle makes using manufacturer-specific equipment.
Are your technicians licensed?
All technicians hold Security Equipment Installer Licences and undergo regular training to maintain industry accreditation.
Do you service commercial properties?
Yes, we provide master key systems, electronic access control, and commercial hardware supply for businesses and government agencies.
What areas do you service?
We operate across Townsville, North Queensland, and Western Queensland with both mobile and workshop-based services.
Reviews (4)
David Jeffries
Jan 09, 2022
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I locked my car keys in the boot of my car on Magnetic Island early in the new year holidays as we were about to catch the car ferry back to Townville. I rang Will at 9.30 AM and he contacted Holden , got the key code, cut a key and had it on a ferry to the Island by 12 pm. We got the car open and got the next ferry. Super efficient , no fuss and great pricing. We cannot thank Will enough for getting us out of a very stressful situation. Highly recommend.
Naomi Marsh
Dec 06, 2021
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I want to give a massive shout out to these guys. From the moment I made a call enquiring about getting some deadlocks installer, right to the end of the job Nathan was so polite and professional. Also to my amasement they were able to come out on the same day, which was totally awsome Job well done If you need a locksmith, deffinatly call these guys.💯✔
Eilidh Donaldson
Oct 11, 2021
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Positive:Professionalism,Responsiveness
Called around 11:30am as I had stupidly locked myself out. The lady was picked up the phone was polite and friendly, and someone was out to see me by 12:20. He got the lock sorted quickly, and was also so polite. Would recommend!
Called around 11:30am as I had stupidly locked myself out. The lady was picked up the phone was polite and friendly, and someone was out to see me by 12:20. He got the lock sorted quickly, and was also so polite. Would recommend!
Sandra Watson
Sep 28, 2021
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Excellent service, thoughtful, helpful & timely. Changed a lock after my tenant experienced a home invasion. Would heartily recommend this company.
